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February 2024 by Anthony Antario
I had a wonderful experience at the monroeville ikea. Austin was exceptional salesman and was very helpful and accommodating for my needs in getting a new car. The manager and staff went on and above to help me. I highly recommend this place
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February 2024 by HP Milliken
Had my 1st car inspection & emission for my 2023 Telluride.Gave my key, insurance & registration cards to salesman. When everything was done I signed and got my key back, but no cards. Probably in glove box. Nope. The mechanic said something about going online to get it. What the heck? I recheck the glove box and middle box. Nothing. Went back in. This time told female my cards are not in car. She immediately started stating about invalid cards. Yes, my voice did raised telling her I did not bring in invalid cards. She said not to yell. I'm like, where is the dude I gave my stuff to? Asked him again...what did you do with my cards? Guess what? They were in the copier machine. No apologies from him or the female.
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February 2024 by Lynn Johnson
Andrew was The Best Hands down. He was extremely knowledgeable and professional. My 1st time buying a new car and he made it easy and comfortable! No Hassle stress free experience and I rode away very Happy with my new Telluride? Thanks Andrew
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February 2024 by Racquel Miller
I was very satisfied with their quick exceptional service in conducting my oil change! Shout out to Josh and Don in service!
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February 2024 by Kimberly Ragsdale
In an attempt to steal my car, someone broke my rear side window. John was more than willing to assist me during this difficult time. The staff made sure that my window was ordered and installed in a timely manner! I am appreciative of the help I received!
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February 2024 by manny lang
Very helpful and good at there job.
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February 2024 by Cam
2 positives and 1 negative+ the list price of the used vehicle we purchased seemed fair and in line with the current market+ the salesperson was extremely friendly, courteous and polite- there is no wiggle room or negotiation to be had with sales or management- anything more than a 1% discount is viewed as devastating to their margin. even a $300 “consumer fee” that they throw into the sales price for a coupon book that gets mailed to you post-purchase is “impossible” to get removed from the invoice
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January 2024 by M. Webb
Thank you to Anthony Marbella! He greeted my family as soon as we opened our car doors even though it was a cold, windy January day. He was very professional and knowledgable. Anthony took the time to show us all the options in the car we wanted and made us feel comfortable with our choice. We were able to walk out with a new car that was perfect for our family. Thanks again Anthony!
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January 2024 by Alicia Brasfield
Terrible service with extremely long wait to schedule appointments.I took my vehicle in FOUR times to address just a couple small issues, all under recall. After the fourth trip, they sent me away with issues still not fixed. When I asked about it, I was told to "buy the part at Rock Auto" and fix it myself, despite the part and labor being (supposed to be) covered by the warranty. I took it to the dealer in Wexford to actually get it fixed, which took one service visit.There's just no reason to deal with this dealership.(Also Kia doesn't honor their warranty - but if you've got to deal with an authorized service center, at least avoid this one.)
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January 2024 by Doug McPheron
Wonderful dealership to work with! Austin (Salesperson) was great. Very knowledgeable on the products and explained in great detail about the features. Irvin (Sales Manager) was NOT high pressure. He listened to my needs, the deal didn’t stop at the door, I returned the following day to see if we could negotiate a compromise on the value of my vehicle and we did! Now happy owner of a 2024 Telluride. Catherine in finance was also not high pressure. I did end up buying the extended warranty though with all the electronics on the SX Prestige package. Anyway, thoroughly enjoyed my buying experience there. Check them out if you are interested in a new KIA. I had 2 closer dealerships to me, but the 25 mile drive was worth it to me.
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January 2024 by Indira Bricker
Andrew was was very nice to work with! The show room was nice and clean, and they had a good selection of used cars for us to look at.
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January 2024 by Saharra Schantz
My experience at Monroeville Kia was amazing. Jake gets a 10/10. Very friendly and accommodating!
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January 2024 by Lisa Petrilli
My husband & I had an excellent experience buying our new car from Monroeville Kia! William was awesome to work with. Everything went smoothly throughout the buying process. We highly recommend them!
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January 2024 by William Michalak
Highly recommended-I felt a genuine appreciation for my business
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January 2024 by Shavone Butler
Had a great experience with Anthony Marabella. Was friendly helpful and answered all my questions. Got me in my brand new car and out the door in a few hours. I told him I was on a time crunch, what I was looking for and he’s delivered! Thank you Anthony!!!!