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December 2023 by John P.
This place is a joke. I made an appointment for an oil change at 8:30am. Showed up and the guy says do you want to leave it or wait for it? I said I'll wait. He says I only have one guy here to work on it so it'll be a couple hours to get it done! They did this to my wife last time, she waited almost 2 hours for an oil change. Never again!
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November 2023 by Tim
Took my car hear for an alignment a few months ago. Was still having the same problem with my car veering to the left after. Brought it back they said everything looked good. Took it somewhere else I needed new front struts. Car runs fine now. What can I do other then leave a bad review.
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September 2023 by Linda
Horrible customer service from the Manager “Mark” and not treated nicely by his receptionist either. Lack of communication, not friendly and very condescending attitudes. This location may have good mechanics, but it needs a total over haul of Management and customer service. I bought new tires and had an alignment done here, I had to take it back because once I hit 60 mph, the front end shook. I was not treated very nice after I brought this to their attention. I will never go to this location again. Customer service and compassion are key to a positive experience. This location is lacking this from their Management Staff. Very disheartening.
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August 2023 by Reece Flame
The manager Mark was unprofessional and i told him what was wrong with my car he still wanted to charge me to see what was wrong with it then hung up on me mid conversation! Customer 1 out of 10 wouldn’t recommend
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August 2023 by Deidre Hall
I just wanted to say I really appreciate the professionalism an kindness I receive when I deal with Mark,I really appreciate the clean environment,he is a really nice person
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August 2023 by Tey Dudek
Came for a VIN verification and they were so kind. Def will be back for more things soon!
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July 2023 by Fay Johns
Great, honest shop. I stopped because I though I needed new tires. The gentleman that helped me, came out and looked at my tires. He said that I still had quite a bit of life left on them. Most shops would have just put new ones on. Thank you.
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June 2023 by stevevcr2002
Very courteous service. My car was repaired at the date and time promised. Very impressed and happy with the car care that I received.
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May 2023 by Brian Smith
No only did they take off the wrong tire, they were all angry when I pointed it out. They refused to talk to me afterward. The lady at desk would not even answer when I ask how much longer it was going to be. If I say there is a screw in the tire and you can not find the screw, maybe ask the customer to be sure instead of taking off the wrong tire and making up a problem with it. Please save your time and money and do not go here.
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March 2023 by Nahmed Nissar
Feb 25, 2023.These guys are awesome ❤️. Very honest, helpful, and efficient people.Why?One of my tires got punctured on my AWD SUV. Before coming to MR TIRE, another shop had suggested that this tire is not repairable and quoted me $1100 to replace all tires. I went to the Mr Tire shop, these guys took 10 seconds to say that my tire is repairable. They plugged the puncture for $30 and got the job done in 2.5 hours as they promised. Since Mr. Tire saved me $1000+, I will give them a huge shout-out for helping people like me with honesty. I recommend them 100%.
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March 2023 by Katsy974
I love this particular Mr Tire. 2709 Mosside Blvd location don't think every Mr. Tire is the same because it's not. The people make the difference not the name of the place. Honest mechanics sweetheart of employees. Dani Faith and Mark Russell and all the mechanics are straight forward caring compassionate and empathetic people. They are so welcoming and pleasant to talk with. I moved from Monroeville to Greensburg and I still drive to them even if they are 45 minutes to an hour away. I come here knowing I'm somewhere I can trust and that is worth the drive. Highly recommend this location. Again it's the people that make the place worth it.
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March 2023 by Apple Pie Time
I've recommended this location to family and friends and have been coming here for years. However, with the arrival of the new receptionist customer quality and care has truly diminished. The receptionist has no knowledge of their position, mixing up appointments, telling me I didn't have an appointment even though I scheduled online, misplacing products I ordered, and calling me at least 5 times within the same day, unable to remember what service was to be performed on my partner and I vehicle. I also believe they overcharged us due to their lack of knowledge. Disappointed
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January 2023 by Tony Williams
Mr. Tire is truly a wonderful company, they assisted us when we were in dire need of a tire change but instead they patched it for free no charge!! We’re so grateful for you guys!
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December 2022 by Alex Nigida
I scheduled an appointment here on a whim and it was a great experience. It was a very fair price for an oil change/tire rotation and I felt like they were extremely honest about my car's condition. Mark was extremely professional and helpful and I've definitely recommended this location to others already!
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December 2022 by Stephen Kalatucka
Scheduled an early morning appointment for a changeover of seasonal tires. Asked if there was anything else needed attention, or their care, answered no, no pressure for additional services. Care was in first thing in a few minutes after order writeup, out before they estimated. Prompt, courteous, and complete! Excellent service...