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April 2024 by Logan m.
Terrible customer service ,I went in there today just to make an appointment for the annual state inspection. I told the man and he gave me a glare as if i was such a nuisance. I repeated "i'm not expecting it today i just would like to make an appointment for one" He replies to it "come back in a month and then we will get you". Of course he didn't write anything down for an appointment. It just reminded me as if you went to a starbucks and the baristas give you a pissey look because they actually have to do their job. I use to come here before they were bought but since then they're customer service could use some work but i'll never be back that's for sure
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March 2024 by Paula R.
I can't thank the crew enough who were working on 3/7/2024. From the manager Micah to each and every tech who worked on my vehicle. I was treated professionally by each and every team member. I came out to an almost flat tire in the morning and went right to NTB. I am a long time customer because I trust their service, quality and options. They were busy and took the time to fit me in between appointments. Thank you guys! You're the best!
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March 2024 by Domi Chantal
The other day I got my tires done and oil changed. They were very patient, friendly and helpful. My go to for tires and or maintenance. Thank you gentlemen
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March 2024 by Scot Gordon
Been getting service there for years. Great prices, service and crew. Recommend.
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February 2024 by Shadow
Very professional spoke to a gentlemen named peter he helped me picked out a nice set of tires. the other day will be coming back
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February 2024 by Blair Preiser
Friendly staff and comfy waiting room.
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February 2024 by Ferrison Mccoy
peter was great amazing staff he is helping me with all my car needs ask for him
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February 2024 by A Scott
Fantastic service. Peter was great and was very patient with answering all questions.
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February 2024 by Nancy Deet
Great service and staff. They were able to fix my car in a day.
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February 2024 by Cy Milko
Recently purchased tires from ntb and received really helpful and useful information about the tire buying process. Peter was very informative about the tire life cycle and warranty on the tires. Overall very easy process and no hassle at all.
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February 2024 by Jennifer Davis
I brought my car in for a flat tire. I was able to purchase new tires and have them placed on the car the same day. The staff at the front desk were very kind and knowledgeable. They went over all my options and specs for tires and did not pressure me to make a purchase. I highly recommend Monroeville NTB.
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February 2024 by Erica Jarzynka
Great service! Peter has awesome customer service. Professional and friendly. I definitely recommend coming here for services you will not be disappointed.
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February 2024 by T
Fantastic staff spoke to a young guy named Peter he helped me pick out tires yesterday• And I plan on booking soon
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February 2024 by Jamie Adams
I had such a great experience at NTB Monroeville. Micah explained everything in detail and service was fast. I will definitely come back.
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February 2024 by Patience Moody
Wonderful customer service! Got me in last minute for an alignment good pricing I will be back!
