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February 2024 by Mona Sims
This is a nice store but it is very very expensive. We drove almost an hour for some balloons that were priced at $6 and when we got there they were $14 per balloon!!! That’s ridiculous. But the lady there helped us out and gave us one free for our travel an because of the mix up online versus in the store!
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January 2024 by Dessie Bey
employees competent and friendly.
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January 2024 by shaneed smith
Very expensive and not only that they make their customers go outside to enter the store because they don't want people walking through the store coming from the mall entrance.
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December 2023 by Pittsburgh Real
Great store for all your party needs.
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November 2023 by Pat Jackson Mattucci
Great store, with plenty of party items and colors. If you're planning a party, dinner, baby shower, wedding shower or get together, this is the place to pick up coordinated dinnerware, plastic ware, glasses, table covers and more. There is a wide selection of children's themed birthday party items from balloons to decor. The prices are reasonable compared to other retailers. The staff is helpful and friendly. The location is easy to find at Monroeville Mall with plenty of free parking.
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October 2023 by Kerrie Anderson
I'm very sorry, I didn't realize that a review was done, I think it happened while it was in my pocket. I had no issues while there. The sales girl was very nice and the store was clean and well organized. Thank for the response and I hope this correction helps!
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October 2023 by Carolyn Brown
I am so happy to see this place change the last few months. They were closing anytime of the day before, now they are open normal business hours. The new manager has the store clean and fully stocked. It feels good to walk in everything organized and getting exactly what I need. The only thing not necessarily a complaint but I was ver surprised to walk in one day and 4 staff members had on like overnight hair scarves. Just seemed really unprofessional. Other than that experience We love the new changes
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August 2023 by Jennifer K
Ordered balloons for a party for delivery the day before for set up. Nothing readily seen online about the time frame of how long balloons will last. Didn't notice any sign about time. Nor did associate. Gave full address to store for delivery and of 4 door dash drivers NONE of them had physical address.Called store 8/12 @ 1:50 to ask and information and manager on duty was extremely rude damn near hung up on me.Never ever will use party city or recommend for balloons. Wasted my money.
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August 2023 by Jennifer H.
At least not if I would have something delivered. I ordered my son's graduation party. They never arrived. When I called the store, I was told to "check the Uber thing". What is that? The cashier was dead serious. Once deliveries, leave the store, that is that, and it was my responsibility to check the Uber thing. I didn't know if I should laugh or be enraged. I knew I shouldn't of proceeded with my order when the cashier was preoccupied with what was on her phone, and what was playing in her ear buds. Never again
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August 2023 by Deborah Phillips
I went to buy balloons and was able to get in and out quickly.
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May 2023 by lindsay Aranda
Nice service. Got balloons. The lady was nice. Balloons will pop. She apologized and blew another. No worries
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May 2023 by Patrizia R.
Large store and very well stocked. Great for any kind of party. The check out is always pretty slow even when it's not busy though.
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May 2023 by Scott Groman
They are well lit and layed out and have a good selection, but obviously a bit more expensive than elsewhere.
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May 2023 by Patrick Wolf
Tracy the manager is very childish and very ignorant. I asked him for help and he told me to go ask someone else to help me. He's very unprofessional I won't be shopping at this location again.
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February 2023 by Lambolux-T Burkes
Party city was great. Best selection I've ran across Brick and mortar in the area. Fortnite and other themes. Large balloon variety, plenty of staff on hand. 5 star operation.