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August 2025 by Tiffany Robinson
Everyone was very nice and took the time to explain everything. When it was time for my puppy to get her shots they hugged her and comforted her š„°
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July 2025 by Maria Folino
Very fast and friendly experience with our cat that needed vaccinations! I will definitely come back next yesr.
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July 2025 by Alexis B
One suggestion I would give is to reconfigure the area where the vaccinations are occurring. I felt as though I was in the way of those who were shopping for pet supplies and food, and it was a tad nerve wrecking. The vets were great as well as the two ladies checking us in. Iām not sure how far this review will go, but I wanted to give the suggestion anyway.
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March 2025 by Tana Krivansky
Overall good experience receiving shots for my catā¦but misleading. I received coupons for a free first exam, and then was told they did not do that there. As well as I asked numerous times for them to scan the microchip so I could get the number to change the address, and they failed to do so. There was pee all over the floor, where they had customers waiting in line.
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November 2024 by Laura Greco
Great place and friendly staff
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April 2024 by kathryn laing
They were super helpful with our German shepherd. Vaccinations reasonably priced.
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October 2023 by Meghan T.
Not only is this place filthy and the animals appear to be uncared for, but also, they rarely come through when we really need them. I'm not sure how this place hasn't been shut down. Their prices are vastly different from their online prices. Luckily, they price match, but you shouldn't have to do a bunch of research to not get ripped off. We go there because sometimes we have to, but I am officially done.Today's anecdote:I went in for a cone for my cat who is destroying his poor eye. I have someone sitting with him at home so I can get this cone and get back to work. After searching the store I find one section with a terribly limited selection. Awful hard things for an average of $40. I check online and of course, they are $14.99 there. What?The only one that they have in his size is scuffed up on the clear plastic part, and looks like it has been used, but here I am, having an emergency, or I need some thing fast. I wait in line and when I get to the counter, the girl kindly tells me they can only take cash right now. Please, tell me, you're joking, I think.Who is running this place? This is something I should've known upon entering the store. A sign on the door? At this point, I am beyond frustrated and almost in tears, when the cashier points outside and says "I think there's an atm over there somewhere?"This is unacceptable on so many levels. I was already settling for a lackluster product at inflated in-store prices... and you can't even take my credit card. It's 2023. Shame on you, Petco. I do hope someone looks into your practices and cleans things up there.
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December 2022 by Jo Ann B.
Finally the Petco in Monroeville has a Groomer, And she is wonderful her name is Charlie she was great with my long haired Chihuahua groomed perfect!!!! We will be back :) 12-2-2022 Took us on time and was done earlier than promised I'm so happy :) I believe the grooming dept was closed for around 6 months I have been to two other groomers in the area nothing like Petco !! Thank you for finding a good person for the job.
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September 2022 by Google user
They are always kind ,helpful and love your animal no matter how they act.
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September 2022 by Jean Cooper
They are always kind ,helpful and love your animal no matter how they act.
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January 2022 by Rebecca W.
Horrible Management at their grooming salon! Hey you get what you pay for, Petco in this case Petco needs to rethink her salary! For real !!!!!
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August 2021 by Mimi Cierra
Last Monday I took my Sammie in for a scheduled grooming. The groomer didnāt give me good vibes. The first thing she asked me was if I had proof of vaccines, which I said yes and proceeded to show that they were updated via my Banfield Hospital app. She saw that the app said the vaccines were up to date and then asks the guy who was standing at the computer if he knew Banfields number. The young gentlemen responded āno, but you can Google itā Now I have never heard of Petco c
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May 2021 by Lindsay Annette
Alex was absolutely wonderful! So helpfulāreplaced our fish that died and gave excellent advice (and words of encouragement) to a new aquarium owner. Even though this store is a chain, they treat you like itās a Mom and Pop pet storeāyouāll always have my business! Thanks again!
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May 2021 by Alexis Runco
I asked my mom to go get two feeder mice for my snake ( i only asked her because im stuck at home with the baby) so because she had so much going on with my grandmothers treatment this morning she calls the store number asking in advance if they have the mice so she didnt waste a trip. She then gets there and they didnt have any, and apparently didnt for a while, so they had no idea why the associate who answered would say it. But they need to get on the same page. My mom just wasted a trip with my grandmother in the car .
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February 2021 by Lisa Wood
Just wanted to give a huge thanks to Amy at the Monroeville, PA store. She was super friendly, knowledgeable and helped us with great suggestions for out puppy.