-
February 2024 by ERIK ASHER Ashers_Finest_Rosin_412
The store isn't terribly clean when I come to visit there and there has been a severe shortage of canned cat food in the brands that I'm used to getting
-
February 2024 by SURE, Not E.
Pleasant staff, nice store.
-
February 2024 by Ruthann Noro
Very helpful at store and great service.
-
February 2024 by Paul Smith
This store still out of stock on a lot of items.
-
February 2024 by Robert Tuite
I had my Chloe groomed by Dom. He was so kind. He did a wonderful job on Chloe. The shop was very clean.
-
February 2024 by Bartley Troyan
Asked for help and was directly told where the item I was looking for with a smile.
-
February 2024 by Curt Harshbarger
Staff was incredibly helpful and had what I needed. Price is always my factor in reviews and the prices were a bit high. But aside from that a good place
-
February 2024 by Nick Ross
The lady at the checkout was exceptionally nice. Regrettably, I don't know her name, but she displayed genuine kindness.
-
February 2024 by Hal Kauffman
Awesome place who take care of pets and their owners.
-
February 2024 by debbiegp Sue
My Dogs feelings were hurt when grooming staff weighed him then bumped up his grooming price since he gained weight. Poor Sammy is quite offended but is more upset over his new diet. I have agreed to diet with Him.
-
December 2023 by C Lucci
Purchase live fish. The fish tanks are always very clean here and the staff is very helpful and knowledgeable
-
November 2023 by Kit Douglas
We board our Shiba Inu here and he has horrible anxiety. They do a great job with him. He can't play with other dogs so they give him lots of one on one playtime and even bring him out to the checkin counter so he can meet different people and dogs. He always seems happy and healthy when we pick him up after boarding.Knocking one star because we scheduled our boarding on the corporate phone line but the store didn't get our reservation. Seems like that's more of a corporate issue than the store's mistake.
-
November 2023 by Robert G
I was out of town on business and ordered a product that was put on sale online. I purchased the product for pick up. The email I received told me my order number and the location to pick it up. The email also contained a section that looked like an advertisement for curbside pickup. I was not aware me ordering the product online and ordering for curbside pick-up was the same thing. With other retailers, you can choose curbside or walk in and they are clear on the timeframe. My order was cancelled after 5 days. I called the store and explained to store manager the mix-up and why I wasn't able to get the product. I apologized. The manager told me I could still buy the product I ordered that they still had, but I have to pay full price. Poor customer service. You have the product in hand, I called on the day you cancelled it and now I have to pay full price. You want to keep customers? This is not how you do it.
-
November 2023 by Bethany Lewton
They always have what I need for my reptile and kitten. The staff I have met there have always been very nice and professional.
-
November 2023 by Robert G.
I was out of town on business and ordered a product that was put on sale online. I purchased the product for pick up. The email I received told me my order number and the location to pick it up. The email also contained a section that looked like an advertisement for curbside pickup. I was not aware me ordering the product online and ordering for curbside pick-up was the same thing. With other retailers, you can choose curbside or walk in and they are clear on the timeframe. My order was cancelled after 5 days. I called the store and explained to store manager the mix-up and why I wasn't able to get the product. I apologized. The manager told me I could still buy the product I ordered that they still had, but I have to pay full price. Poor customer service. You have the product in hand, I called on the day you cancelled it and now I have to pay full price. You want to keep customers? This is not how you do it.