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September 2023 by Threadbare Phoenix
I'm almost exclusively an owl, and the overnight staff here are some of the brightest, kindest service workers I've ever encountered. Always a kind word and a smile, I've never made it through the door without a greeting or a farewell. Extremely accommodating and always an open ear for any request or concern, very hard workers who pay attention and go above and beyond to maintain equipment and locker rooms to an expert level of care ane cleanliness. I am forever grateful to the team for their approach and ethic.
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September 2023 by keith sandor
Not crowded, everything works.Good environment and very reasonably priced!!
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August 2023 by Matt J.
Planet Broken Equipment. Please repair the only urinal that has been broken for about two and a half weeks now. Other equipment and facilities in need of frequent repair. Thank you.
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July 2023 by Margarita Paizer
Pleasant facility. Clean and organized. I added PF as my second gym, therefore I could alternate based on time and workout needs. Open 24/7.
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June 2023 by DAVID FOX
A classic example of getting what you pay for. The roof leaks requiring buckets to be placed around the gym whenever it rains, the parking lot is full of potholes and the employees just sit behind the desk chatting rather than cleaning the machines or enforcing the rules. They also have a program where kids 14 to 19 can join all summer for free. That rule, of course, is not enforced either and one kid when asked what grade he was in by another member, said that he was in 3rd grade.The $10 monthly dues also attracts a lower class of members. They don't clean the machines after using them (a problem made even worse when young kids are allowed to be there), sit on the machines playing on their phones (as another member mentioned) and having loud conversations on their speakerphones while using the machines despite there being numerous signs around the club saying that calls are not permitted on the gym floor. There are also many healthy young males that park in the few handicapped spots and sprint into the gym!BEWARE: I completed a survey in early to mid-May telling them of my intention to cancel my membership at the end of May. One of the owners responded to my survey on May 24th, proving that he had read my email by that date. When I cancelled my membership at the end of May (which you have to do via a LETTER or in person at the club) I was told that I owed nothing and would not be billed anything. The employee asked me to sign something and I confirmed once again that I did not owe anything and would not be billed for anything. While exiting the gym, she called me back and said that since I had not notified them of my intention to cancel by May 26th, WHICH I HAD, I would have the ENTIRE ANNUAL FEE FOR JUNE 1ST THRU MAY 31ST OF THE NEXT YEAR DEDUCTED FROM MY BANK ACCT WITHOUT MY AUTHORIZATION!!! I immediately sent an email to the owner and asked him to waive the annual fee (FOR THE ENTIRE YEAR DURING WHICH I WOULD NOT BE A MEMBER) and he replied that it was "company policy" which, as an owner, he could easily override.UPDATE: I informed the owner WAY BEFORE the 25th of May that I was cancelling my membership at the end of May!!! It says a lot about your company that you scam people out of an annual fee for a calendar year in which they were not a member for a single day!!! I also do not believe that my annual renewal date was June 1st!!!
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May 2023 by Scott Campbell
I’m a person that enjoys a good workout. This place was not packed at the time I was there. Which was ideal for me ?. The staff did walk around cleaning and wiping equipment down.I was glad to see that
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April 2023 by Matt A
Always clean and well maintained can’t say the same for la fitness
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April 2023 by anastasia holtman
Each visit gets a bit more disappointing. This location is close to home but not sure if it's worth the aggravation. Gonna go out of my way tomorrow. I shouldn't be subjected to .... I'm not gonna Blast bad... it's only strike 2. I've left a 2nd day in a row without my normal routine. I'm getting dissatisfied.
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April 2023 by Melanie Washington
Absolutely the best gym for the price, and please DO NOT skip the Total Body Enhancement machine.Before I started using it, after my workouts I would be sore. Now, I never get sore when I use it.The best part about Planet Fitness besides the $22 per month fee is the fact that they have them in just about every state so when I travel cross-country I can stop in and work out and take a quick shower or just relax on the hydro massage bed for a nice massage before getting back on the road. ??????
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April 2023 by Amanda Fries
Please figure out how to automate black card members area. The workers are never at the counter and I've left multiple times without being able to use all the amenities I pay for. Leaving one employee with no supervision doesnt work. I'm going to try a new location.
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March 2023 by Nicolas Leo
Very clean, nice equipment, friendly staff, and great music! Definitely a good experience here so far.
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February 2023 by Riaz
This location lacks a lot of equipment that other Planet fitness locations have. The black card area barely has anything also. The massage chairs are mediocre compared to Greensburg location. Sometimes you have to wait a while at the front desk to get attended also for spa use
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February 2023 by Lisa M.
When I am in Monroeville/Pittsburgh area, this is my favorite planet fitness to come to. I think they do a great job! They have the flat hydromassage beds, the massage chairs and lounge hydromassage beds, which are perfect after a workout. I have always found the staff to be very helpful and I have no complaints about the cleanliness.
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December 2022 by Samantha G
This place is awesome ?. I've never belonged to a gym, and everyone has been really friendly. I really only use the treadmill, (lol) but it's very clean. The atmosphere is good. I have personally enjoyed it.
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December 2022 by will shimpeno
Usually I'll give 5 stars, but this night, unfortunately like many other places, the facility was short staffed. I had driven for 6hrs and just wanted to use the massage chairs but noone that worked there was able to be found for 10-15min. The facility was clean- bathrooms and all.
