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February 2024 by Carol Hospodar
They had a promotion so I agreed to become a member for a month and the first wash was thorough and got towel dried. I will use it once a week to get a better feel for how the service continues to be top notch.
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February 2024 by Regina Byers
My son and I were in Monroeville. Well my car was in need of a good cleaning. My son's bag had fallen with an open cupcake so we decided to go to the carwash. The outside looked better than it had. They cleaned up the cupcake mess however my dash still had the same dust on it, my radio still had smudges on it. The worse thing was my windshield there were smeared smudges all over the place. Oh yes don't let me forget that they left crumbs on the leather part around the gear shift and under the emergency brake lever and also in the cubby to drop change. I left a penny in that tray but they could have cleaned it. After paying about $25 or $26, ( I don't have my receipt near me ) I am very disappointed. Last time I called them and they gave me a free wash but this time I just decided to go somewhere else in the future. I don't have this type of money to spend and not have a totally clean car. They had three people drying.
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September 2023 by Jennifer Bordick
I wouldn't give it even 1 star, but I had to. This place truly is a rip off. Car wash was horrible. I "signed up" for a membership when I signed my credit slip. I live an hour away from the place so a membership is futile.I had to call multiple times to dispute but still got charged but finally today was the end of contract. And I got charged AGAIN! So I had to waste another 1/2 hour on phone waiting for a representative (conveniently you cannot reach the actual store).
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September 2023 by Food C.
Cheap car wash that will scratch up your paint job. If you want a membership, it's amazing...they can sign you up right in the spot. Want to cancel? No. "Here is a card...call this number to cancel." I'm still waiting for some girl is Michigan to answer. Never again. I'm am just going to block them from my credit card.
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September 2023 by Christine Washington
I don't go here often. However, each time I've used their service, I'm very satisfied. Thinking about getting the plan.
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September 2023 by Dave Newman
I’ve been using Rocket now for a while and they always do a great job. The employees are very nice and pay close attention to detail. If you need your car cleaned up inside and out then I definitely recommend.Services: Auto detailing
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September 2023 by Dawn Page-Thurmond
I do not recommend this facility. I have given them multiple chances and there's an excuse everytime as to why my car comes out still dirty, then they smear the dirt around with dirty towels. I bring it to their attention and nothing is done.
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September 2023 by Patrick Moffatt
Mostly great job, good attitudes by employees. Fast service even when busy. Don’t clean center consol and cup holders only complaint
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September 2023 by E Winkelman
Decent car wash but don’t want to go back bc the attendant was aggressive when offering the membership. I said no thank you the first time and then I got rude by the third “no.” It’s uncomfortable and I just want to get the car cleaned as needed. No means no.
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September 2023 by Dam M
Purchased the top service offered asked them to wipe off the marks on the back seat. My car looks no different than when I pulled in. Covered in highway bugs didn’t wipe seat. Disappointed
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August 2023 by Shawn L.
Overpriced. The guy at the payment kiosk will try to up-sell you for a monthly subscription... IN MONROEVILLE?!? Seriously, who in the entire Pittsburgh area wastes almost $27 a month on washing their car?They don't even vacuum your interior unless your dropping at least $30.You're better off going to GetGo or Sheetz, then wiping down & drying your car by yourself. Because the Rocket employees are doing the absolute bare minimum.
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August 2023 by Kelly Gauthier
Just got home from having a full service done to my car, and touching up all the areas that were missed! Take off your sunglasses before leaving as the front mats and cargo space were not completely vacuumed, the interior windshield was simply wiped quickly (I took off my Ezpass so that they give the windshield a good clean and the marks were still there), the center console was missed entirely.I don't mind paying for the service when the service is good. I will not be making the trek to this business again :(
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July 2023 by Kyra K.
A lot of young adult workers who conveniently skip over obvious marks inside your car .. but they get it done fast
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June 2023 by John Malkowski
This was the first thing they're they helped me out explain everything that very good job
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June 2023 by Lash Daviston
I've been here since they have opened and I've never been disappointed. They also wipe of interior and do windows on inside.Services: Vacuuming
