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February 2024 by Michael Klaeser
Clean store great staff
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December 2023 by Beverly Hannah
Not to busy today, the store was clean and the associates were very nice and helpful. I used the Scan & Go for the first time today, it was a very easy process.
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November 2023 by patti h
It is time to lower your gas prices. $3.59 is the price out there. Down from $3.89. Your price is still $3.48. It should of come down .30 also. Employees are nice but management needs to take some customer service classes. A few dont know how to talk nice to customer.
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November 2023 by Dana Hunter
Sam’s club is always amazing! There are so so many options here and the meats and produce are so so fresh and very affordable
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October 2023 by Joan Stein
My battery died as I had just finished pumping my gas. There was a LONG line of cars behind me, who were not happy. Thanks to Rich (the gas station guy) at the Monroeville store. He pushed my car out of the way and called up to the garage. Eric (from the garage) came with a portable charger. He charged my battery and then I took it up to the garage. They are cleaning my grimy cables and installing a new battery. THANK YOU Rich and Eric! You are my heros!!’
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October 2023 by Tabitha D
Going here is probably the biggest task of a lifetime. Between the horribly designed parking lot, endless lines, and randomly placed food. I hate coming here. Employees are hit or miss, they pick and choose who they’re nice to depending on what you look like. No cash on self checkout, complete waste of time if you don’t know better. I always warn folks ahead of time. So then you have to wait in the mile long line with people getting carts full of junk food . Great.
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October 2023 by Guillermo Almazán
I like the store, but the café service is bad, very slow and the soda machine get broken to often. It is the worst in the area.
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September 2023 by Fabian G.
The older lady at the bakery section today around 330 was very rude. Went there to pick up a cake that I ordered over the phone late last week. I told her the name the cake was under as well as the type of cake and size it was, she went looking for it came back and was like she can't find the cake could it be under a different name and I told her no because I put it under my name which is the name I gave her to begin with and again, I told her the type of cake it was (what image was on it). She kind of got snippy and said she needs to know the name the cake is under because she's not about to go back there and look through every cake. so for the third time I told her my name Fay and last name and again and she still couldn't find the cake. She brought out the cake order forms for today and showed me and said, do you recognize any of these names? As I'm looking I don't see my name, but then I see they have something that may be my name though it's spelt wrong. I go by "Fay" they had "Say". She went back, got the cake. Though if she would've just looked in the first place she wouldn't have missed the cake. A full sheet cake with Pikachu. This isn't a easy cake to miss. She had an attitude for no reason because she failed to look for the cake in the first place. As big as this cake is how did she miss it....
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September 2023 by Carol Kauric
I misplaced my phone/wallet today during my visit to Sam's. I want to thank the customer who found it as well as the very nice employee who brought it up to the customer service desk where I was. I can"t thank them enough and appreciate both of them for finding it. I can breathe now!
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August 2023 by Beatrice Jefferson
This is the best place to buy in bulk. Plastic ware is not expensive, and you get a lot for your purchase.They also have samples every Sunday around noon.Nice size drinks with meal. Nice size pizzas also...Food is really good!You need a membership to shop.
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July 2023 by Katherine Cox Zendejas
The line for the food court is 30 minutes long! There is one woman there. She has to be a Saint, I have been in line watching and 2 people have walked in had conversations with the employee, then left. One employee came in served themselves, then walked out. HILARIOUS!!!!!!!!!! THE LINE TO LEAVE THE STORE IS 20 CUSTOMERS LONG! Did management die, or do they have zero training! Sams club socks as a corporation.
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July 2023 by Mike Husak
Used to be able to save on gas here.I don't know what happened but now it's actually the same price or less at Sheetz and others.Not only that but it's a pain in the neck just getting in this place.
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June 2023 by Yao Mckee
Typical Sam’s clubGas prices as per pictures isn’t far from get go ! Inside the store decent selection but I hate em promotions kids trying to sell u something!! I am old enough to know what I want and where to find it !!Bathroom on the back is smelly and disgusting, not only during my last visit! Thinking seriously to switch to Costco!!
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May 2023 by Machelle Byers
Typically, I would say this is my favorite Sam's to visit. That was until I walked into their disgusting ? bathroom. Not only was the family bathroom trashed and had feces everywhere, but so did every stall in the females. I pay for a membership here I would expect the bathrooms to be at least usable I'm not saying spotless because I understand how that can be impossible. But come on... I've seen gas station bathrooms alot better then this. And i don't pay for a membership with them. I'm highly disappointed ?
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May 2023 by S B
Unfortunately, the store was understaffed, so my pickup was late. The employees were working as fast and hard as they could to accommodate the long lines in the store, as well as meeting goals of those of us with pick up orders.
