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April 2024 by ryu shinzaki
Recently ordered delivery from them. The food arrived and was good ,but I found a piece of broken toothpick in the food.
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March 2024 by sashalucky2
The portions got a lot smaller and the containers got a lot smaller. Food was hanging out of the tray when they served it to me I had to actually scoop it back in with my fingers and close the lid. Very badThe looks they give certain people like your beneath them and we’re spending our money there. It’s a joke! Spend your money somewhere else! Respect!!!!!!!!!
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March 2024 by Sam Govannucci
Never ate here before, so I decided to try it on my lunch break. It was very good. I would definitely go here again.
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February 2024 by Toya Shepard
Noodles are very dry they need to add more
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December 2023 by Travis Deahl
Great food and
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December 2023 by Sami Corwell
Very good food. They are fast at getting your food done.
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October 2023 by Kerrie Anderson
Love their food.
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August 2023 by J V
It's at a food court in the mall so what can I say about the atmosphere? The price was right and the food was good. $13 for chicken teriyaki and a drink. The funny thing was that I went for Japanese food and the workers were 3 Hispanic guys who didn't know English very well. They did a good job.
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August 2023 by Alexis Williams
Don’t get me wrong. The food here is amazing and I love that they cook in front of you.I just experienced it for the first time today.They fill the containers very high. You definitely get your moneys worth.Where it went wrong, was when I went to pick up my food off of their counter in the box, it’s so thin that with the amount of food, it snapped in half spilling all of the meat that I just bought. I didn’t want to make a scene, and I kind of felt awkward saying anything but they saw all my food fell out right in front of me and laughed. I then got back in line and I didn’t wanna ask for anything free so I was like hi would I be able to just order another side of beef? They are all still laughing. They charge me $10 and give me chicken and I explain to them that I wanted beef like I had on my meal and they said that this was beef it was not beef pollo was written on it which means chicken and it is chicken. This is why my experience was bad. Sad to say that if they just would’ve been kind and said we could remake that for you, no problem or even charge me just a couple dollars for a small side and gave me what I asked for. Idk what happened. It was a mess!
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July 2023 by alana craig
Never disappointed with this place.
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July 2023 by Candice Nolen
Even though we arrived close to closing time the food and service was excellent. Everything tasted fresh and was hot. We will be back for sure
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June 2023 by Randy Pascuzzi
I always go here at least once a week there very friendly and always make sure I have what I ordered they put on extra sauce too if u ask I order the teriyaki chicken
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April 2023 by Mianna B.
My friend wanted something to eat from there and he used a $20 bill to pay for a $8 meal and they only gave him a couple of coins for change, not the $11- $12 they owed him. We tried to explain to them about it but it seemed like they were ignoring what we was saying and it looked like they were staring and making us the joke of the situation even though they practically stole his money. Never purchasing anything from there again.
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March 2023 by Maggie May
The food is good and inexpensive, but they put your food up on top of the glass counter, and you take your own box. This is ok except when they're busy they push all the open boxes together. When we were there people stand there and reach up for their food and the man before me accidentally put his sleeve from his sweater into the box of food that was mine. I don't think he knew it happened. So I kept saying to the workers I can't eat that, the man who just took his food put his sleeve all in it. I think they thought I was just being difficult, but I wasn't. I finally did get a new box of food, but don't know if that was worth it.
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March 2023 by Gigi Robinson
I Love your restaurant in Monroe Mall! Im diabetic and Sarku Japan was willi and able to accommodate my dietary needs (with only a small up-charge) .THANKFULLY, they were able to double my vegetables, and chicken and a SMALL portion of rice (since I have to limit my carb intake).Dietary restrictions: Diabetic FRIENDLY! For a small up-charge, you can double the protein (chicken and shrimp) double the veggies and cut the carbs in half.
