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December 2024 by Karen Jobe
In person Edyta was fabulous! Called next day to complete the order and that was seemless too!
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December 2024 by Judie Becker
Yes, I knew what I wanted when I came it which helped Matt (my saleman) I did by pillows too, I didn't know I wanted them, but I am thrilled with them! I haven't received my bed yet but I am looking forward to getting that soon too!
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September 2024 by Darrel Brown
Our sales person Beth was very professional she knew the product very very well and walked us through the process and the paperwork we feel very comfortable working with her.
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May 2024 by Lindsay Grice
Ask for Edyta! She's so knowledgeable and helpful. I'm so excited for my new bed and the entire process was so easy and delivery a breeze. They were even able to accommodate a later delivery since we are moving.
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April 2024 by Shellie Segerkrantz
Beth is the one to see. She gets it and is so helpful.Because of her personality she brought me back.
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December 2023 by Diane Mego
The team was great and got me exact what I needed and updated my profile.
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September 2023 by Gary Wenning
Their good at selling you a bed.Just pray nothing goes wrong with it and you need service.Very frustrating.3.5 hours on phone calls and waiting for call backs.Still waiting. Bed stuck for 4th time in 6 months.I want a Adjustable Base Service Tech NOW.Fix your product.HERE WE ARE ANOTHER YEAR LATER AND BED STILL ISN'T WORKING PROBERLY.ON GOING PROBLEM.I PRESS UP OR DOWN IT GOES DOWN.SAME ISSUES SINCE WE PURCHASED IT.BAD ENGINEERING FOR THE MONEY WE SPENT.STILL BROKE ... NOW THAT I REALLY NEED IT.THANKS, SLEEP NUMBER !!Here we are September, 2023 .... STILL issues with this bed.3 years and constant issues.And that's when I'm aware ... I don't adjust this bed everyday.BAD DESIGN OR ENGINEERING OR WE JUST HAVE A LEMON.
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August 2023 by Dana Saunders
This is a funny story. I was coming out from the Starbucks and I saw the sign for beds on sale at Sleep Number I said I don’t need a new bed my bed is two years old. So I went into the store and came out with a new bed one that will support my whole body. The sales person was OUTSTANDING couldn’t ask for a better customer service. She did her job well. Thank you again for your OUTSTANDING customer service. DS.
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June 2023 by Victoria Smozski
Excellent customer service
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January 2023 by Bonnie Matthews
Very helpful. First fact finding visit, but will be back with spouse to try them out and ask more questions.
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January 2023 by Dan D
Sleep Number MonroevilleI don’t normally write reviews. I reserve these for exceptional products and service.The Sleep Number store in Monroeville gets 5 stars. When you enter the store, you are greeted by friendly associates who are truly interested in helping you get a good night’s sleep. We spent a significant amount of time with the manager evaluating our sleep options before we decided to purchase the P6 bed. A delivery date was scheduled at that time. The bed was delivered as scheduled by Sleep Number employees. This is important, because the delivery associates know the product and take the time to properly set up the bed and explain the operation to the purchaser. They deserve 5 stars as well. We were delighted with the sales and delivery process, now it was time to see if the product lived up to it’s claims. The bed is sooo comfortable. After sleeping on the bed for a week, we realized that we were waking up refreshed and ready to face the day like never before. The Sleep Number app on our phone confirmed that we were indeed sleeping very well. We liked the bed so well that we purchased another P6 for the second bedroom several months later. You owe it to yourself to try a Sleep Number bed for a good night’s sleep. You have everything to gain and nothing to risk, since they have very accommodating return policy. But I’m guessing you won’t be returning your Sleep Number bed.
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January 2023 by David White
Very impressive, helpful, knowledgeable. I was completely in the dark ( knowledge wise ) when it came to picking the right. The associate walked me through the whole process. Thanks,David W
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January 2022 by Beckie Connor
Edyta was patient, friendly and extremely knowledgeable and helpful. She ensured we fully understood all options, financing and delivery. Highly recommend this store!
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January 2022 by Bill Poland
Love my new mattress! Salesman, Jay, was very helpful and was not pushy at all. I’d definitely recommend buying a mattress from them!
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January 2022 by Rj Rutter
Great experience Beth was awesome and took her time with us and stayed after closing time to make sure we got the perfect bed