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March 2024 by Paul P.
Stopped in to get three propane cylinders refilled. The store manager, Mike Nardozzi, was professional, helpful and friendly. He explained the process, safely executed the refills, and cautioned me about the ride back home. Terrific fellow that takes care of business the way it should be done. 5 stars? I'll give it 10!
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January 2024 by Richard B
Customer service at this location is always top notch. Have rented here probably a dozen times and the employees are always efficient and accommodating.
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August 2023 by No Doubt
Awesome U-Haul, great prices, and a great team. Keep up the good work gentlemen.
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July 2023 by Alexander Spenser
Always a smooth operation, had to pickup a couple of vehicles in the last month, and Dave keeps my pickups and returns moving along without a hitch. Even with technology down for a day.
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July 2023 by Matthew Porter
Nothing my experience was incredible. David was extremely knowledgeable and helpful
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July 2023 by Rob Jones
Just had a hitch installed on my car there today. Dave was great! He was extremely polite and went out of his way to make sure I got what I wanted, plus some. I ended up buying a back rack from him too. I was going to buy it somewhere else, but he made me an offer I couldn't refuse. Installation was a breeze and I really appreciate how efficient he and his crew were. It was worth the drive. There is a U-Haul 10 minutes from my house that I had initially planed to go to, but the installer was sick so this is where they referred me to. I'm glad they did! I hope the other installer gets well soon, but I am glad they referred me here. I'd definitely come back and recommend anyone looking for a hitch or rack...Ask for Dave!
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May 2023 by Anthony Hawk
The trailer I rented worked out great. Good pricing for the 24 hours I rented it for..? Just a heads up. If you rent a trailer It only comes with two front tire straps. Make sure you bring extra straps for the back. I did and did a 250 mile tow and the straps never moved..
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May 2023 by Maurice Jones
Just keep doing what you’re doing. The guy that waited on me also waited on me the last time i visited. Always professional. Always pleasant.
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January 2023 by Melody Xu
Had a great experience with Dave here. He was very friendly and helpful and got us in and out pretty quickly. We came after having a bad experience with another U-haul neighbor pickup location in Harris City. Will definitely just go straight here next time.Thanks for rolling out the rest carpet for us, Dave! :)
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September 2022 by POWER OF GREYSKULL
Mike, the guy who installed my trailer hitch went above and beyond for me. It took way longer than expected because the bolts under my van were a bear to remove, but he stayed til after closing to get it done, all while tending to customers etc. I'd certainly do it again, so long as Mike is there.
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August 2022 by Krish
Recently had a cross country move with 2 uboxes.Dave was exceptional with his service.He took care of our needs and made sure we could contact him anytime until the goods reach us. He even went a step further and updated us with the pictures when our uboxes shipped from the location.The facility was clean and well maintained. Unlike other uhaul offices we are directly able to contact via phone with real person from the local office.Kudos to Dave. Not to mention all our goods reached safe in perfect condition.
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August 2022 by Jon Stumpf
I sent an employee to the Uhaul in Holiday Park, PA for propane, and he attempted to pay with a check. This is how we have always purchased propane from this Branch. The general manager had a childish fit over our check payment and crumbled the check into a ball. He proceeded to toss the check into a garbage can and said he won't accept checks. He began belittling my employee and told him "He no longer wants our business". We can understand if there is a no check policy. However, the manager could have professionally handled this situation without embarrassing my employee.
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August 2022 by Lucas Parker
Made a reservation WEEKS in advance. Supposed to pick up TOMORROW and just got a call that they are "experiencing a truck shortage" and we have to drive an hour out of the way to pick up the truck tomorrow! What a JOKE you had WEEKS of notice to have the rental ready at the location we paid for. Offered no upgrade or discount. GARBAGE!!!!
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August 2022 by kimber gav
David was a huge help!. A stressful move at a stressful time and he helped my sons and I make it smoothly. Well done sir!
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July 2022 by Kourt Zin
Literally the worst company I've ever dealt with. Bought insurance and truck had check engine light when I picked it up. They refused to fix it and are now attempting to charge me for it. The most unhelpful customer service ever.Will charge your card without authorization
