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March 2024 by Felix C
After coming at 12 pm, I left a document at my house. I asked the person at the counter, the same one who was serving me, what time they closed and he told me 6pm, I told him well I'm going to come back before it closes. I arrived at 4:20 because I had to go to Canonsburg to get the document and when I arrived he told me that the passport service closed at 4pm. Why didn't he tell me when I was here early so I wouldn't have to drive like a crazy person on the road?Thanks for nothing
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March 2024 by Nahmed Nissar
They take lot of time delivering to canada
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December 2023 by waleed javaid
Front desk, lady super friendly and helpful. Thank you very much for your help.
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December 2023 by Kristin Clayton
The overall conduct and operation of any business is a reflection of management, and the Monroeville postal service is proof of this.I placed a notice to hold my mail for six weeks online- as well as a hard copy- at the post office. A week later a neighbor called to tell me my mailbox was stuffed full, and the overflow was scattered all over the adjoining lawns- which my neighbors kindly retrieved. I called the post office, and the postmaster initially insisted the my notification was not received, then admitted it was. "Accidents happen" was his excuse. I agreed, and asked him to please notify the carrier to hold my mail . He said, "if I'm not too busy," and slammed down the phone.So--- if the postal employees in Monroeville appear to be unhappy, please sympathize and be kind in return, for it must be terrible for them to work for such a pathetic and depraved little man.
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December 2023 by Randy Berner
The carrier for my street CANNOT READ THE STREET NAMES. I live at 202 and I get mail and packages for every other 202 in town. I wonder where my mail is going if I’m getting mail sent to everybody else.
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December 2023 by Eve Street
What's with the placement of the mailboxes outside? Most post offices have them where you can actually DRIVE up to them. Not have to park and get out of your car to get to them. AND the mail slots won't fit a small padded envelope over 1/2" or anything over the size of a thin magazine. Had a prepaid envelope only 9" x 6" x 1" and still had to go inside to deal with the line.
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October 2023 by Jason C.
This post office is better than the one in Plum PA, it is just weird how you have to drive WAY around back to get into the parking lot.
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August 2023 by Kevin Goodwin
How come the federal government’s website states that you do not need an appointment for passport renewal yet this post office makes you get an appointment. Do they just make their own rules here? You also need to pay with a money order or check. Even though other places can take a credit card. On two separate occasions we were turned away as we tried to renew a passport for our son. The workers were rude and full of excuses. If anyone knows how to report this office to higher members of the federal government then please reply.Thanks for reading.
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August 2023 by TaNisha
Took something to return and the company never received it.Did a tracking and it said it was still in Monroeville (a month later).Nobody knows where it is.
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August 2023 by Ashlee E.
Once again, at the post office today, and the worker there named Rebecca was completely rude, had an attitude , unfriendly and just very unprofessional. The way she talks to customers is mind boggling to me. She was not the one i had today but just watching her interact with customers is sad.
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June 2023 by George Bennett
Tj handled my package with such care and compassion! He greeted me with a gentle "Hello sir" followed by a little double shoulder shake and a warm welcoming smile the moment I entered the building! I can tell he really loves packages, tape, paper clips and limited edition stamps! I'll definitely be back!! Thanks Tj!! ♥?
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June 2023 by Gina Monardo
Had a pleasant experience at the window! Cheerful and customer friendly when I had to ship out a package! (Coleman)
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June 2023 by Mandi Chef
Mr Coleman helped me pick out some really cute cartoon stamps for my grandmother and he always has a smile on his face .. more of the team members should be like him
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June 2023 by David DeBold
TJ is the best clerk I've had to date. Fast, friendly, and always courteous. He's the man!
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June 2023 by Amber Lewis
TJ helped me mail a package. He was very knowledgeable helpful and polite. Best worker in Monroeville