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March 2024 by Feta_Zombie_
Great customer service always great in and out with no issues
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December 2023 by Greg McCormick
Jim helped me find the correct fob for my car and got it up and running very quickly. He took his time to explain why the fob I ordered wouldn’t work and was awesome to deal with!
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December 2023 by Jessica Bauer
Had my car battery replaced - the first one I ordered online was back ordered. They called immediately with an alternative. After placing the new order, they called within minutes to schedule the installation and even made sure to schedule when they had someone that specifically knew my car. I had called 2 other places to check prices and they were rude and unhelpful - the opposite of the Batteries Plus Team. Once there for the installation they were friendly and efficient. I was in and out in less than 30 minutes. While waiting, I listened to them field questions from several customers and they were knowledgeable and helpful with everyone. No one ever had to wait more than a minute before someone was asking how they could help. It’s so rare to see genuine customer service anymore, it was refreshing to see it still exists. Can’t recommend enough!! No reason to look anywhere else.
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December 2023 by E L
Came in today to change a battery on my wife’s watch. The young man on duty was very polite and professional. The store very neat and clean. We have been here before and it’s always a great experience.
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December 2023 by Lance Losey
Ordered online, pick up at store - painless, simple. Great battery!
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October 2023 by Al Day
They had the battery I needed and installed it for me. No better experience.
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October 2023 by Marie Gaitan
Had my IPhone XR screen replaced here. Booked an appointment same day online. They were able to take me early and the job was done in 30 min. Super friendly professional and courteous. Would highly recommend!
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October 2023 by brandon mccrea
This place is literally the worst place to work with, so lazy they said they can’t install a Mazda sedan battery , the easiest vehicle. Spoke to the manager and he was not helpful at all.. they have no knowledge
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October 2023 by M M
Great place to get your phone fixed, or a new car or Marine battery!
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August 2023 by Rob
Edit to initial review:If customer service is your “top priority” like you say it is, I would appreciate a call to discuss this matter further. I have already been in the store three times to address this issue. My number should be on one of the tickets that you guys have. Thanks.Be careful bringing your apple products here. I brought my Mac book here to get a battery replacement back in Dec 2022. Within a couple of months, the battery they installed couldn’t hold a charge for more than 15 minutes, eventually getting to the point that I couldn’t use my laptop without having it plugged in 24/7. I brought it back in to have this issue addressed and when they took a look at it, they said the battery is enlargedand said word for word, “whoever put these welds in did a terrible job”. Sounds to me like a bad install the first time and/or a faulty battery they put in. They then went on to tell me it would be another $110 to fix the issue. My favorite part was when I asked them to disconnect the battery and they disconnected the mousepad by mistake. Then pulling up a YouTube video on how to do it. If you’re doing battery replacements, should probably know how to disconnect the battery without having to learn it on the job. Lesson learned, just take your Apple products to Apple.
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July 2023 by John Walsh
I went in with an old iPhone with a cracked screen and I left happy! The price was right and the job was done well in about an hour. Thanks, Ben!
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July 2023 by Jim R.
This location is amazing, I see some terrible reviews that are just lies intended to mislead people. Reviews should not be made because you're frustrated and want some kind of petty revenge.
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July 2023 by Aaron S.
Let me start by saying this store doesn't deserve any stars!! It takes a lot to frustrate me to spend my time writing a review. In 50yrs and only 2 reviews ever after my poor experience with Batteries Plus I feel compelled to warn others. I went into the store in Montgomeryville Pa. 7/2/23 to get a second key for my work van. There was nothing wrong with the van locking or ignition system with the original key I had which locked and opened all doors. The key came in today and I dropped the van off, about 45mins key was programmed. I drive the car home and tried to lock the doors, all doors locks except drivers door. I drive the van back and explain the issue. The Technician tells me there's nothing he can do and it couldn't been them! I explained over and over again there was nothing wrong before you worked on it! So I asked is there a manager or anyone over you I can speak with? He tells me theres no one here you can talk to and I'm not giving you their personal number!! What frustrates me the most is not that I have a door that doesn't lock, but my original key nor the new key open and lock all doors!! Looking at the reviews it's obvious there's an issue there and management nor owner care! Never again will any money of mine, family or friends be spent there!!The service at Batteries Plus is completely unacceptable. Do yourself a favor and go elsewhere ..unless you only want 3 of your 4 doors to lock and no accountability from the providers of a service.
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June 2023 by Ellen S
They had both batteries we needed. The staff was very friendly and knowledgeable, the prices were great. We highly recommend Batteries Plus for all your battery needs.
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June 2023 by BRETT JOHNSON
Sadly, deceptive customer acquisition practices are my pet peeve. Batteries plus seems to be a fine print wizard to get you on their customer list. 10% should mean 10% when promoted as such.
