Auto Trakk, LLC is a used vehicle leasing company with over 20 years of experience, aiming to provide financial support to customers and dealers alike. The company allows customers to lease late model, low mileage vehicles with affordable weekly payments. Reviews reflect a mix of experiences. Some customers express frustration with communication and service, particularly during vehicle repairs and warranty issues. One customer faced significant challenges when their car was in the shop, leading to additional costs for alternative transportation and claims of poor empathy from the company. However, other reviews highlight positive experiences, with some customers appreciating Auto Trakk's understanding nature and flexibility in extending payments during difficult times. Many reported a smooth process when paying off their vehicles and receiving titles promptly. Overall, while there are concerns regarding customer service and support during repairs, some customers still recommend Auto Trakk for their willingness to help and resolve issues. Those who pay on time seem to have fewer problems, suggesting that clear communication and timely payments may lead to a more positive leasing experience.
I would like to thank autotrakk for the service that I had with them. I had some hard times but I was able to pay off my vehicle and they have been good to me. They was frustrating at times but I did what they asked. I seen a lot of bad reviews for them,but like I said they was good to me.
January 2024
It's one of the best car finance companies I have ever dealt with, highly recommended
November 2023
It was a true pleasure dealing with Autotrac. Very grateful.
