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March 2024 by Me A.
I've made several large purchases from EuroOptic. The shipping is always super fast. I don't think I've ever paid tax that wasn't covered by an additional discount. Additionally, the one purchase I made that was troubled, it wasn't their fault, yet they responded with professionalism and a sense of urgency that's unmatched in the industry. Isaac was a f'n SUPERHERO! Dude recognized my issue, got my RMA setup and sent of a replacement at lightening speed. You guys ROCK! Now go tell DT to get their heads out of their behinds.
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February 2024 by Joaquin U.
I ordered a pair of Swarovski NL Pure Condition B Demo Binoculars, which is a long-winded way to say, high-end used binoculars. They came in the mail super fast, like shockingly fast. The most important part of the binoculars (lenses, focus adjustment, and diopter) were indeed in excellent condition. Though, there was some staining and scuff marks on the exterior body, which I expected. Additionally, the binoculars came with all of the over-engineered accessories that many have come to expect from this brand, neck strap, bizarre neck strap attachment nuts, soap and brush, lens cloth, except...missing from the box were the two covers for the objective lenses! I wasn't too sad about it. But, I was pretty sure that they were supposed to come with the binoculars. So, I emailed EuroOptic letting them know what happened. And the very next day, I received an email from Swarovski informing me that two replacement objective lens covers were headed my way! Wow! I received those accessories relatively quickly (not as quickly as the binoculars). And now, I am peering at birds of the Pacific Northwest with unmatched clarity. I would most definitely buy from EuroOptic again. (Except these binoculars, even used were SO pricey. So, I likely won't be buying any new gear for quite some time!)
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November 2023 by Jimmy L.
I did not know about EuroOptic before finding a price there that almost seemed too good to be true. Turns out it was 100% legit. I also had to contact them a couple times by phone or email and they are always quick to respond. For example, I was easily able to change one of my items for another option. They did everything to make me a happy customer!
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November 2023 by Roger Choicè
Easy to navigate the website and find the items I was looking for which may seem insignificant to some but I promise it’s worth mentioning because some websites are more than difficult. Great price with free shipping. Very quick response. Overall a great experience.
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October 2023 by Randall Bowman
First time ordering,so far so good. When I receive my order will update. Just got my magazines from you. I am impressed with the very quick shipping. Got magazines in 3 days. Very well done. Will be a repeat customer.
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October 2023 by Darin Gesin
Ordered yesterday. Received today. Fastest shipping I have ever had period. Pa to Ky in less than 24 hours at no cost. Great products, great prices and great service. Enough said……..
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October 2023 by Joel Johnston
You talk about customer service, it doesn’t get any better than this! I’ve never tried on Sitka waders before and order my usual nine size. I couldn’t get the boots off and my son pulled for about 5 minutes. A little tight. No big deal, but with the cost of them, I couldn’t justify keeping them, so I sent them back at their expense. I sent a nice note asking for the larger size in both boot and chest. No problem at all! I am extremely pleased and happy with the process. The customer service was helpful and understanding ALL THE WAY! I highly recommend EuroOptic!
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October 2023 by William Dupuis
Just awesome. This is not my first time purchasing from this seller. I have never had any problems or issues with them. I highly recommend them to you or anyone who expects to get what they purchased. Quick delivery and a real person on the other end of the phone. They are a 10. The tops all the way. I highly recommend them.
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September 2023 by 18 echo
Ordered SRO from different vendor (name withheld) and it was on the processing Department for a week and a half , found the Euro optic site Cancel previous order with other vendor and wow ,Awesome service, awesome product , item was shipped and received in record time (order and shipped same day received two days later ) ?????????? ,
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August 2023 by Jamie Raby
Absolutely love my FIRST experience with EuroOptic. Ordered my EOtech G33 magnifier on a Friday night and got it today (Monday). I was aware of its location the whole time. I will definitely do business with them again in the future. The G33 looks great, paired with my Aimpoint Duty RDS. Thanks guys , you are awesome !!
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August 2023 by M P
I've bought several pieces of glass from EO. They do a great job shipping and their sales are good. The couple times I've reach out to their customer service, they've been prompt and helped me. I hope to continue trading dollars for good deals with them.
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August 2023 by Tim Leary
Did an okay job. I ordered Thursday night and paid for the fastest overnight-express shipping to try to receive the order sometime during the weekend.Didn’t happen and I got an email response about refunding the extra shipping charges. The email happened. The refund didn’t.At any rate, this site is good for a rare find if you can’t find it anywhere else.You’re gonna pay tax and not get it on time, but you will get what you bought. Maybe.
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August 2023 by Scott Smith
I've heard about EuroOptic many times over the last few years, but somehow never ended up buying from them. Then on a Eotech group page, someone posted about EuroOptic and that they had a really good sale on Eotech right now.I figured this would be the reason I needed to give them a try. And, wow. Just wow. I am extremely impressed with the speed, efficiency, and communication. I never spoke to anyone, and nobody gave me a personal email or anything like that, because they didn't have to. Their website was very easy to use, they offered free 2 day FedEx shipping, and the communication was perfect. Their automated system was so perfect and efficient, there is no need for anything else.I'm sure they have great customer service, in fact, that was one of the positive things I heard about them. But, when your system runs that good through automation, I can only imagine how great their guest relations and customer service is.I love the item I bought, the speed of delivery and overall service, and the efficiency and ease of use of their website. I can't believe it took me this long to find a great company like this. You made a customer for life. I am telling all my buddies about you guys.Thank you very much for everything,Scott Smith
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August 2023 by Tara Hall
Absolutely top notch customer service! Responsive and knowledgeable reps, replied quickly to my after hours question. When I responded back- they replied immediately. That has NOT been my experience with most companies. Their price was lower than Amazon and 2 day free shipping was awesome. They know their stuff!!!
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August 2023 by Joshua Whitmore
I bought a couple Holosun 515 red dot sights at a great price! They have solar assist and shake awake. They were marked as factory blems but I do not see any that I or anyone else would notice.I have checked the functionality, I really like the automatic brightness, and they work perfectly!I have yet to take it out to sight them and do a little testing due to a recent surgery, but then again it's been 115 degrees for a month now:) I'll update this post if I find any issues at the range.
