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March 2023 by Michelle Mason
The staff is pleasant. That's why I gave one star. The Vet is ignorant, and has a tendency to be very rude if you ask a question. And the "office manager" is so aggressive. Won't ever go back there. I don't care how cheap they are. Long story short the Vet called us screaming and threatening to have us arrested because the office manager (his wife) made an arrangement with my husband he didn't like. Then she called screaming. Crazy.
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February 2023 by Baby Girl
I had talked to a women working at this clinic to make an appointment for my sick dog, which was getting worse by the day, she had told me that there would be a $50 fee that i had to pay upfront JUST TO MAKE THE APPOINTMENT. So being as worried as i was i paid it and asked the women if it would be going to the visit for my dog, which she replied yes, it was going to be put towards the bill. I ended up finding somewhere else to take my dog that i found a better fit. So, i had called back and canceled the appointment with this clinic and with an attitude, the same women had told me that the $50 i had paid was nonrefundable. Which makes absolutely no sense, because if it was going to go towards the bill, and the appointment was canceled, and my dog wasn’t seen by them, then why are they keeping my money? What right do they have to do this?!? Money doesn’t come for free!! They completely disgust me!! Taking advantage of every possible little thing they can!
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October 2022 by Jennifer Burnett
I took my sons dog there after being hit by a car. They refused care and said they are not taking emergencies today. It was right when they opened. Obviously not too caring about your beloved pet.
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May 2022 by shirley h.
Sullivan is not fit to be a veternarian. I tried a few times but each time my pets never made it.. there are many good vets in montrose.. use one of them and stay away from Sullivan. any questions just ask me!
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April 2022 by Arthur Grunden
If your thinking about taking your loved animal to here, think again. Customer service was the worst ever. Charged us 50$ for an honest mistake of setting up appt thinking it was our normal veterinarian, and when we showed up to our normal vet, realized we set up appt here accidentally. When we called and apologized and said we made appt at wrong vet, they told us since your cancelling, it will be a 50$ charge and told us that fee was explained to us when we set up appt which it wasn’t and that it’s a new policy. We haven’t been to this vet in 2 years and had all our records transferred to another vet 2 years ago, but then tell us they still have us as active patients for our dog. Very disappointed in the way they handled this honest mistake and will continue to recommend the veterinarian we are at now. We left Southtown Hospital for a reason and this just goes to show we made the right decision.
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February 2022 by Paul Fassett
Very nice and attentive staff and Doc Jess was awesome and very thorough and her helper Natasha very nice and informative about my dog. Sorry for name dropping but those were the only 2 names I could remember but a very big thanks to all of you up there
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February 2022 by Erika Canfield
I just left this vet and cried the whole way home, not because of the news he gave me, but because of they way he treated me when I was there. He talked down to me and made me feel like I wasn't taking care of my dog. I went to other vets because Dr. Sullivan's bedside manners are HORRIBLE, but yet I tried giving him another try to just to leave there crying. It's a shame because there are people who work there that I absolutely love but as of today, I will not go back there again.
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February 2022 by Lee Canfield
Worst Dr around! Belittled my wife for not bringing dog sooner. Well been calling for 2 weeks to get in and we had just seen another vet recently. Very tough guy with women ! I wouldn't recommend him for anything
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January 2022 by Curtis Rudock
Everyone was very nice and polite. They explained everything we wanted to know and took great care of our pup. We were very satisfied.
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December 2021 by Melissa Fisher
Emergency with my fur baby ending up in surgery. The doctor and his staff are so nice, comforting me as I hated leaving my pup in recovery for the night. Loving him as one of their own.
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December 2021 by Heather MacGeorge
Everyone here is so friendly! Our dogs love going to see them ? Their prices are the most affordable too! Great place, so glad to have all of them to help our animals!
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November 2021 by Jean Grick
I recently moved to Montrose and needed a vet. Everyone recommended Southtown Vet and I can see why, they were wonderful. My cat, Suzie, wasn't feeling well and they squeezed her in the same day. She's now back to her old self, torturing her brothers. I'll definitely be taking my other two cats to them.
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November 2021 by James Stiles
Everyone is exceptional from the minute you walk in until you exit the building. Absolutely the best pet care. Dr. Sheruda is absolutely the best!
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November 2021 by Ashley Clark
Dr. Bob and staff are always so sweet and take great care of my fur babies!
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September 2021 by Kayla Helms
Very friendly and reasonably priced
