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March 2024 by Sammie cooper jr
Great people
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January 2024 by Kamran
Hi Everyone,The first thing I would like to say is the people working here are the most kindest and the most humble people that are willing to work with you long as you explained to them the situations that you're in and they'll get you exactly what you need without you overpaying.I rented a 26 ft truck that I needed only for 5 days and end up being a bit longer and the guys working here we're so helpful made my situation so much easier and also helping me with getting best dealMy recommendation is to reach out to the manager Chris and also one of the colleagues Nick. Both were amazing amazing amazing people to work with. I'll definitely rent from here over and over againThank You Both!!!
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December 2023 by Jessica H
They were very helpful. The guy hooked the trailer up super fast and we were on our way to get moving. Dropping off the trailer was also super easy and quick.
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December 2023 by Joseph Star.
The employees here are incredibly nice and helpful. Very good salesmen and selflessly considerate. They took a very stressful situation in my life and made it easy and cheap to deal with.
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August 2023 by Bob L
My rental worked out great. The employees are very polite and helpful. I’m sure I’ll be back the next time I need similar services.
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August 2023 by Bill Hammer
Fast and friendly service and very professional very knowledgeable of towing!!!
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August 2023 by Janel Show
This University Blvd location was excellent! They were very efficient and organized, and my rental went thru very quickly with no delay or problems.
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July 2023 by William Morrison
Easy pickup and super easy drop off after hours
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June 2022 by leslie davis
My daughter and husband walked in to secure a 15 foot truck to move my daughter to grad school. Reservation was made, preparations made, only to find out the day before, no moving truck was available for her. Tried every other U-Haul location in the area, no trucks available. Ended up having to go to another company where we were charged nearly double WITH a student discount. I checked afterward to find out U-Haul as a whole has less than a 1.8 out of 5 star rating. People nationwide were being overcharged, double charged, miscellaneous charges added, and being told there was a truck available. You have no idea what havoc you have wreaked upon my home today. Thanks a lot.
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April 2022 by Roquila Venson
The most horrific experience I ever encountered in my life. I rented a van for 4 hours but had my car parked in the wrong place unknowingly. Of course, I wouldn’t have parked my car in the location if I would have known. Instead of the guy apologizing because I had made it to my destination and explaining it needed to be moved it. He did one better by asking me do I want him to have my car towed? No signs anywhere to inform customers where to park, neither was it explained to me when I picked up the Uhaul.After getting back to the Uhaul location, I explained to him that I am going through a lot (death in my family). He said, yeah…usually people come to us when they are having problems. No empathy from David and just down right rude.Asked who was the manager, he was the manager! David Geary - please learn to how to be a servant to those that keep that location going strong because you made me feel like my business was unwanted.
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February 2022 by Ellie Boyd
Great U-Haul to do business with. The owner was patient and helped us get all the parts we needed even though we came last minute and unprepared. I would recommend this place to anyone who is in need of a U-Haul
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December 2021 by Drew
Reserved a 15' truck weeks in advance with confirmation, I showed up and all they had for me was a 20'.Spent 2 hours on the phone (being transferred between regions- nobody has any idea what they're doing and I was looped back to the same person twice) with Uhaul trying to source a smaller truck, but they didn't have anything in the entire Pittsburgh region.Forced to drive a truck double the size I needed across the country. Wonder how much money I lost on the gas alone.If you buy any extra stuff (furniture sheets, whatever), make sure to check they're actually in the truck, they forgot to put it in mine.Will never use U-Haul again.
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April 2021 by Stefanie Snyder
I ordered a hitch and ordered a bike rack from their sales floor to all be installed there. The customer service was awesome. Their knowledge of the products was awesome. And the experience they have installing everything was great. They blew me away at how fast they were with the installations and everything is solid. Very happy!
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February 2021 by Pete Broman
They were EXCELLENT! I made a reservation for a truck. I also called to ask a few questions about hitch installation and was able to coordinate the truck and have the hitch installed at the same time. The staff is fast, friendly and professional. As soon as I dropped off the truck I had my receipt in hand and the staff was already making sure it was ready for the next customer. I would definitely go back for my next rental
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January 2021 by Jason Howard
Fast friendly professional service. Went in for a trailer. They had me connected and out the door in less than 15 minutes with all the supplies ready to go.