This Walgreens Pharmacy receives mixed reviews highlighting significant recent declines alongside specific strengths. Many customers report a decline in professionalism and system services over the past few months. Specific complaints include new pharmacists unable to listen to questions about serious drug side effects, delays in treatment due to prescriptions incorrectly filed as refills, limited and inconsistent hours, and new management with negative results including no greetings or manners. There are also serious concerns regarding policies for chronic condition schedule drugs, with reports of patients being treated poorly, facing treatment delays, and receiving different answers monthly with no written policy provided. However, the pharmacy also demonstrates commendable service. A couple of long-time male technicians are noted as remaining cheery, compassionate, and efficient both on the phone and in store. In a specific urgent situation, the staff showed outstanding service and professionalism, staying late to fill important medications for a patient in need with great courtesy. The store itself is rated highly for being helpful to find items. Additional services like mail to the house for routine meds are praised for gas savings, and the online chat pharmacist and 800 customer service line are noted as providing much better, 24/7 service for specific questions.
SUPER friendly staff. Rx while I waited, and I didn't have to wait long .
December 2021
The only pharmacy in the area that can even fill one of my prescriptions. Very helpful Pharmacy. Quick drive thru. Well stocked store and friendly employees. The parking lot is a bit nerve wracking however trying to exit during rush hour
October 2020
Always clean. Staff is always friendly. I needed 1/2 and 1/2 but they didn’t have any.