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March 2024 by Jeff Kilgallen
Highly recommend them for all of your repairs
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March 2024 by Rhenda Fearrington
The work Moppert Bros. did was very impressive. They even returned my car cleaner than when I dropped it off.
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March 2024 by Phillip Brumback
Outstanding service. Group goes the extra mile on each and every aspect of the service "soup to nuts". Second time with this car. Both services OUTSTANDING.
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February 2024 by Manster 1
Great work on my Accord wheel.
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February 2024 by Ray Wright
Excellent craftsmanship and detail.
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January 2024 by Lin Z.
Glad to have Moppert located near us as it's one of the few authorized Tesla repair shops in the area! Fixing the rear end damage on our car took awhile bc it coincided with the Auto Workers strike and supply chain issues (no fault of Moppert's!). But Moppert kept us posted on ETA --Bob in particular was awesome to deal with!! They were apologetic for the delay (tho again no fault of theirs), and went above and beyond by returning our car detailed like new, and even checked, diagnosed and sealed a slow leaking tire for us, at no charge. I hope never to have to put the car in the shop for repairs again, but if I do I'll take it to Moppert without hesitation!
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December 2023 by Kimberly Dresner
Horrible. Communication horrible--they kept promising to call with updates and blew right through the timeframes for contacting us back or the repairs. The vehicle was damaged at the end of August and was not completed until mid-December. We have used them many times in the past, but will not again.
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October 2023 by Cynthia C.
!!!!!!PLEASE DO NOT USE THIS SHOP!!!!! *****UNSAFE AND HACK JOB REPAIR***** IF YOU have used this shop in the past PLEASE PLEASE PLEASE go have a post repair inspection!! YOU and YOUR family could be in danger!!!! They destroyed our 2022 Tesla with 4 failed repair attempts. They did not straighten the metal on our quarter panel properly. They packed it with body filler and tried to deliver our vehicle with the cracking filler under a horrible paint job. The quarter panel is now worse than it was when we brought it to them! The metal is so over stretched from their hack repair I fear for the safety of my family. I expressed this to them and they respond by trying to defraud the insurance company to pay for their horrible attempts at a repair!! My husband and I are in the collision industry with decades of experience. When Harry the owner called my husband he starts the conversation with "99% of people would have found that repair acceptable" like he is some how proud of his ability to rip off poor unsuspecting vehicle owners with his hack job repairs!!! THE QUARTER PANAL WAS STILL SUNKEN IN 2 INCHES!!!! He is insane if he actually believes this repair is acceptable for anyone!! This shop is absolutely disgraceful. They refuse to answer my emails in which I asked to see what they were charging the insurance company for. After the first failed repair we asked to see the vehicle mid repair so we could make sure they addressed any damage to the inner panel. They ignore these requests because they know they are wrong and trying to cheat us and pull the wool of our eyes like they have done countless times to others who don't know better. Please heed this warning and go ANYWHERE but this shop or it's sister shops!!!
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October 2023 by Tom
Absolutely satisfied with the result, and my car was carefully cleaned before delivery.
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October 2023 by Mariette Vandevere
Let me first say I MUCH prefer writing raves than reviews like this.On July 18 my car was hit at about 10 mph in the left rear wheel. The wheel was ground up, there was some minor damage to the wheel well and some scratches on the rear panel and bumper. No airbags deployed and the other driver drove away. Police thought my tire looked askew and towed it to Moppert that day.The at fault driver's ins. co. wanted to total the car, but wouldn't give me a payout until I handed the car over to them (Encompass...their review is coming)My ins. co. wrote a quote with Matt at Moppert on July 26 and agreed to fix the damage with my cost being $1000 deductible to be subrogated and $24.91 out of pocket for wear on the practically new tire they wanted replaced. Moppert would receive a check that I would need to endorse for $6024.60. At almost the same time, Matt called my husband and told him that we'd have to pay another $250 if we wanted the car fixed. He said ok.I received no updates, but finally was able to pick up on August 14. I asked for Matt so he could explain the extra cost. He came out aggravated and defensive, telling me that they -Moppert- were going to total the car, but I wanted it fixed. After thanking him repeatedly for giving me my car back, he finally said that the ins. estimate wanted the bumper replaced ($944 parts, $433.10 labor). Instead they repaired the bumper ($44 parts, $616.10 labor). That didn't make sense, but he was annoyed, I had my car so I said thank you very much. He finished by telling me I should be grateful he didn't ask for the $24.91 for the tire and that they already cashed the check I was supposed to endorse. According to him, the bank knows them and they do it all the time.After getting comfortable in the car again, returning the seat to my setting, putting the automatic lights back on I turned on the command center to find the right 1/3 of the display damaged somehow. I called Moppert to ask them to look at it thinking the detailer might have pressed too hard cleaning and Matt said he wouldn't look at it. I had to take it to a dealer and pay to have diagnostics done and IF it was due to the accident they would add it to the claim fix it and get paid, otherwise they were out. He again reminded me that I was the one who wanted my car fixed.I used Google and YouTube to decipher the rest of their bill. They added, removed or changed 23 out of 95 things.The original was $2474.53 in parts, $3321.20 labor, $514.80 paint supp, $339.95 misc, and $399.03 tax totaling $7049.51, of which $1024.91 was mine and $6024.60 came in the ins check.Their final was $1722.84 parts, $4138.30 labor, $633.60 paint supp, $368.09 misc and $411.77 tax.And that tire cost Matt told me I should be grateful he didn't charge?? They didn't replace the tire at all.My ins Adjuster arranged a meeting with Harry Sr. at Moppert. He was kind at first, saying Matt was a problem for others and he wasn't allowed to speak to customers anymore. He took the car and about 30 min later he came out and said the display just failed...not their problem. When I pointed out that their detailed receipt said they removed the electronics that regulate the console, roof and other things (they are in the rear left behind the trunk panel) he got irritated and then HE said I wanted my car fixed and they fixed it. I left in tears.Two days later, I went to open the roof for the first time since getting the car back and it did not work.My advice is this, if you go to Moppert to have work done, record every single thing in your car turning on and off, check every switch, and check every inch. And when you get it back check everything. Frankly, I don't know if that will help you. I have two things that worked before they had my car and now don't, and both are regulated by electronics that they manipulated and they still don't care and won't take responsibility. But why would they? They wrote an estimate with the Adjuster, then manipulated it to put more money in their own pockets, while c
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September 2023 by Philip Winicov
Throughout my experience with various cars, I've had the opportunity to interact with numerous auto service centers and repair shops. Moppert Brothers undoubtedly stands out from the rest. They have surpassed my expectations and exceeded the service levels of other repair centers I've encountered.What truly sets them apart is their exceptional communication, professionalism, and timely repairs. If any future issues arise, they will unquestionably be my first point of contact. Notably, they flawlessly restored my Tesla Model 3 to its factory specifications, delivering a vehicle that exceeded its condition when I initially dropped it off.I extend my thanks to Moppert Brothers for their outstanding work and commitment to excellence!Services: Painting
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August 2023 by Paweł Bednarek
After being rear-ended, I left my car here for an insurance repair. Not only it took much longer than expected (3+ weeks), the job they did was terrible. They left a half-inch gap between the trunk and the bumper cover without repairing the element that was clearly damaged. Upon complaining, they said I can escalate it with the insurance adjuster, so unwilling to take any accountability for their sloppy work. I will proceed with the adjuster, and subsequently the small claims court until my car is restored to the pre-accident condition. The lack of professionalism here is abhorrent. I will give an update to the review once this is resolved.
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August 2023 by rich sasselli
Very professional and great service. Car was done in a few weeks as promised. Work looks like new. Would definitely recommend.
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June 2023 by Ty Tran
Very clean and professional environment. Great place for autobody repairs. My vehicle was done on time even when the shop is extremely busy. Keep up the great work.
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May 2023 by Andrew Brick
I can’t say enough great things about this company. They were top notch from the moment I dropped my car off until the moment I picked it up. Extremely friendly, informative, and professional. They kept me informed throughout the entire process and even let me keep my car parked on their property once the work was completed because I was out of town. When I picked up my vehicle I was completely blown away by the work. The car looked and felt the same as the day I drove it off the dealership lot. The car was in pristine condition and looked like it had just been fully detailed inside and out. Would recommend Moppert Brothers to anyone in the area who needs body work done to their car.
