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November 2023 by Shawn House
I called for a stylus replacement for my moto lg phone I purchased from cricket years ago. Nice fellow but told me to replace my phone or SIM card, I said I need a s-t-y-l-u-s, yes come up, I told him I'm a half hour away and would drive up, 6:45 I did, nice fellow, apologized had no stylus I showed him online and wanted to pick up local. Hour wasted...nice guy.
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August 2023 by Alice Clark
Great service at this store. The staff are friendly and very helpful. Resolved all my questions and helped me set up my account. I will always use this store for my Cricket purchases.
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August 2022 by George Lombardo
Much better phone!! Thank you...
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June 2022 by Bboi 9556
Great store always so clean when I go into there and so organized as well as people that work there are so friendly
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February 2022 by Vanessa Kerr
First let me say, TOM is AMAZING! I had such a great experience switching carriers. He helped me do everything I just had to give some information. He also help me occupy my 2 year old. Shout out to TYLER also. He helped me occupy my 2 year old. I am very happy I switched to Cricket and my experience was a 10 out of 10. Thank you so much Tom for everything and your hospitality. Hope your boss sees this and you definitely deserve a raise!!!!!!! Thank you thank you thank you once again :)
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February 2022 by Cort Byron
Tech was very knowledgeable and transfer old phone to the new quickly and you could tell he loved his work.He answered all my questions and checked out my new phone to ensure everything transferred, set up a new Google account for me and made sure old phone was wiped clean.I love my new Samsung Galaxy S21 5G Ultra with the 16 g ram and 512 on board memory and it works great on the Cricket Network...5G is Blazing fast on Cricket...better than the 6K WiFi.Extremely satisfied with Cricket 5G Plan and coverage.
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December 2021 by Lindsey Thomas
I love this Cricket Wireless Store! You always get wonderful service. The manager Tom is super nice and friendly and goes out of his way to help you at any chance. He answered all of my questions and was super helpful. Hands down best experience I ever had at a phone store!!! Will definitely continue my service there. You won't be disappointed.
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June 2021 by Beverly Ketterman
I went to Cricket to get a new phone and the manager, helped me get exactly what I wanted and needed. There was a problem getting information from my old provider and he was very patient and friendly. He is very knowledgeable and I would definitely go back there again.
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June 2021 by Ken L
Damian was very helpful, the reception is fantastic and I couldn’t be happier with how much lower my monthly bill is!!!
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April 2021 by Chantel Clouser
Visited this retail store after issues online and the manager of this store helped me and resolved my issues, set up my new phone and also went above and beyond to help me get my precious photos backed up! Highly recommend this store!
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April 2021 by Jennifer Kreider
The gentleman fixed my phone issues and knew his stuff! Will come back when it’s time for a new one.
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March 2021 by sabrina owens
Excellent the sales person tonight was awesome she knew exactly what I was looking for to upgrade my phone and was extremely nice i will definitely go back
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March 2021 by Hannah Brown
The manager and team were so pleasant to work with! I needed to upgrade my phone and they did it really quickly. Will definitely use the mount joy location in the future.
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March 2021 by Chelsea Montgomery
I had an amazing experience here. The sales rep was very knowledgeable and friendly. I would recommend this Cricket store over any other store I have been in.
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November 2020 by Anthony Larruiz
Great customer service work really well with us and helps is out with everything that we needed. Really appreciate it and recommend it to anyone