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July 2025 by Aaron Bayne
Spent $500 on a chicken coop just for them to not put it into their system when I paid in store and then they have no records of it and tell me that they can’t do anything without a receipt that I was not given
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February 2025 by Christian Ness
Consistent...at being garbage. The store is disorganized, they don't keep stuff in stock reliably, they don't carry up to date products, just out of date junk, and they lie about what's in stock at their store online. They're a waste of time and space.
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December 2024 by John Myers
The staff is friendly but this store has a problem keeping the shelves stocked.
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November 2024 by Sam H
**Beware of Tractor Supply Company**
Tractor Supply Company does not stand behind the products they sell. While they may stamp their name on various items, they often fail to provide adequate support when issues arise.
I purchased a trailer and used it only twice before discovering a malfunction in the electrical system. When I called for assistance, I received no help whatsoever. It seems that these trailers are of inferior quality, much like the customer service from Tractor Supply Company.
I would advise caution when considering a purchase from them.
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September 2024 by A Spooner
We love Tractor Supply and have been to their stores all over the U.S. Stopped at the Mt Joy, PA store first part of September.
Bryan helped us with Propane for our motorhome and was very professional and personable. Even gave us some fun places to visit in PA!
It seems great employees are harder to find lately! Good Job, Tractor Supply. And Good Job, Bryan!!
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September 2024 by Leslie Ryan Lefever
This is my farm supply chain, I patronize the Shrewsbury store most frequently as it is on my way to work. The staff is helpful and knowledgeable
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August 2024 by James Marland
Called looking for a part for my lawn mower. I did not know the right terms but the person in the other end of the line was patient and looked very nice their stock for me. He understood my position and lack of knowledge about lawnmower parts. He came back and said they did not have the part. He then looked up other shops in the area and gave me suggestions. He ended by saying “I hope you get the part you need.” Great customer service. If I need help again I will definitely go back to this store.
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July 2024 by Matt M
I was charged the wrong price. I also wanted to know how long a safe would be on sale. No one in the store could answer my question. I completed a survey and received a response from customer service on 6/27. She stated the store manager would call me within 48 hours. They did not. The safe is no longer on sale. I replied to the email from customer service, which was listed as an option on 7/1. I never received a reply as of 7/11. I’ll drive the 2x to 3x distance from my house to avoid this location.
Response: I already completed a survey, spoke to customer solutions twice and emailed them. I’m not wasting anymore of my time.
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June 2024 by David M
I like the 40 lb bag of bird food they sell. Birds eat almost all the food.
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June 2024 by Josh Binkley
Great place nice selection
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May 2024 by Zach Sowers
Second time now this place has had their inventory wrong and I show up to pick up my order and it's not here. Not to mention their system locked me out so we couldn't place an order and no discount for time wasted was offered. I'll be buying somewhere else.
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May 2024 by Autumn Thumma
Kids loved the baby chicks and wanted some and I mean 20 year old kids lol..they love the Carhartt gear sold here too..many a beanie had been purchased here
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May 2024 by Lori Haley
I place an order for a lawn tractor battery online. Tractor supply website said that I could pick it up today at the store. Minutes later I received an email saying my order was canceled. No information as to why. Thinking I may have done something wrong, I re-ordered it. Minutes later, same thing. A little communication goes a long way, just tell me why it was cancelled. I called the number contained in the email that said call this number with any questions. I was told that the item was out of stock. I asked why my order was taken if the item was out of stock and was told that inventory is the individual store's responsibility. As long as it says Tractor Supply on the store, Tractor Supply has responsibility regardless if they accept it or not. No other nearby Tractor Supply stores have that battery, but it is still on the website. Bought my battery at Paul B. Zimmerman, they want my business.
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February 2024 by Bernadette Kat
Can someone please tell me why tractor supply has absolutely no fuel pellets in stock? It is February, in Pennsylvania, and there are no fuel pellets in stock. Ridiculous!
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February 2024 by Valerie Bodnar
Their PetVet Clinic was overly accommodating. Thank you for a great experience!
