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March 2024 by Diane Rukmini B.
Is Betsy's closed? I stopped by today for an ice cream cone, after I ate a jade grill, and there were no signs the door was closed. It was dark inside so I don't know. Are they just closed on Mondays or has Betsy's closed for good? Please let me know.
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February 2024 by Maggie
Green tea ice cream and vanilla milkshakes are my favorites!
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December 2023 by Emily Florek
Had great service. The gift cards will make for great christmas gifts! Thanks Betsy and Ryan!
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December 2023 by Diana Miller
I have called this company 5 times because they offer catering services . Still have not received a call back . I truly don’t understand how places like this stay in business when they can’t even return a simple phone call .
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August 2023 by Claire G.
What sets Betsy's apart from other ice creameries is attention to detail. Betsy's encapsulates the spirit of Pittsburgh in Pittsburgh Pride. It's dark, alluring and will break your heart (when it's sold out).
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August 2023 by Paul G.
When entering the front door I was afraid to get a splinter …… it looks like the door hasn’t been painted since 1973! The store had a musty odor..When looking in the back the floors look like they haven’t been mopped for years!The trash flip lids were sticky from old ice cream smears!Now the staff.. we asked if they had anything with coconut and neither one of the two knew they had it. We had to point out to them that they had 2 varieties.Will not be returning!
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August 2023 by Liz D
These folks really know what they’re doing. Great flavors and service! Get a cup so you can indulge in the unlimited toppings bar.
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August 2023 by Kirsten W.
We hired the ice cream truck with Betsy's for our 400 person family pool party for the Bible Chapel families a couple weeks ago. Ryan, who runs the communication for the truck was really difficult to communicate with along the way (emails back every 2-3 weeks answering one question and wouldn't call when I asked for a quick phone call to confirm) and then started to be 100% unresponsive towards the end. I called the shop the week before my event and they said they would talk with him and have him get back to me a few days before my event. He just never showed up. We had tons of kids that were super excited about an ice cream truck and I wish that he would've communicated that he wasn't coming so I could've found somebody else. Honestly really rude and unprofessional. I called and left a message 30 minutes after he was supposed to be there and no one got back to me either. In the end, I should've just ditched him, but because we had agreed to work together, I didn't want to hire another truck and have him show up. Would definitely not recommend this business for their ice cream truck.
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July 2023 by Sara H.
Betsy's used to be my favorite ice cream shop but it has sadly gone downhill. I went earlier this summer and they were out of a lot and the service wasn't as good. Tried going again today. I waited several minutes and no one came out to help me so I left and went somewhere else. The display was in total disarray with the display door housing the ice cream left open, and I could barely read the labels on the flavors in the next display case. It was sad.
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July 2023 by Eztli T.
Generous portion sizes and friendly staff. The topping bar is the best part! The restaurant is very clean and has a nice vibe to it. The flavors change almost daily so there is always something new to try.
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July 2023 by Jaclyn K.
We decided to save room for dessert after dinner next door at Sesame Inn, and unfortunately, Betsy's left much to be desired. The flavors were different, and they were out of chocolate (to the chagrin of the 3 little ones with us). I ended up trying the banana ice cream which was fine but tasted very artificial. The others with us got peanut butter sundaes and said the peanut butter tasted like it was out of a jar. Also, the teenage boys working behind the counter were not very friendly or helpful. The positives: the prices were good and they did have one dairy-free option
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July 2023 by Kathryn F.
We visited Betsy's Ice Cream as a result of Visit PA's 2023 Scooped Ice Cream Trail. It was the 3rd place we have been to this summer. The variety of flavors, in my opinion, were for a more mature palate than the three rugrats I brought with me. The portions were generous. The prices were very reasonable. A public parking lot is less than a block away. I would come back again without my chicken finger and fries group to enjoy some of the other offerings.
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July 2023 by Christina Underwood
The Lemon Rose Water was light & refreshing... The Young Men maning the counter were kind, honest & patient with Me & My Family! Proper Young Guys! Nostalgic atomsphere. Ice Cream was pretty good, choices for everyone. Nice little gem to try after you've had a delicious meal at one of the many restaurants on Washington Rd.
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June 2023 by James O.
Excellent products and service This is our go to place in Pittsburgh's South HillsWonderful staffExcellent assortment of flavors !EconomicalMany places to be seated and enjoy the olde bygone - respectful conversation
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May 2023 by Benjamin Rosenthal
I used to like this place a lot better but the last few times it has just been kind of meh. I asked for an ice cream sandwich but they were out of cookies. Instead, I ordered a regular ice cream. I received a super small serving of ice cream and there were no signs of moose in my moose tracks ice cream. No moose peanut butter cups or moose peanut butter cup crumbles. No moose fudge. Just a few small flakes of something that may or may not have been moose related but didn't have any flavor.
