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June 2025 by Carmen Candelario
It’s so unfortunate that this is the only rainbow in the area and that I had to be encountered by a woman who just plainly did not want to work and wasn’t afraid to express it. I came in with an order to return that had placed online, I’ve driven 36 minutes to the store to make this exchange And because it wasn’t in a the plastic with the sticker on it; the pants did have a tag, The receipt was also there with it, this woman had the nerve to tell me that I should’ve kept it in the plastic bag It came in because it would’ve made her job easier and that now she had to go down the list to find the item. This lady at the register was a middle-aged heavyset Caribbean woman with a very nasty attitude and clearly wants her job to be “made easy”. It would be nice to have a friendly face at a register that actually wants to work. I suggest you find this employee something to do in the back Where she doesn’t have to give silly remarks about her job or have a nasty face after to face the your customers. This incident happened yesterday 6/26/25 between 1-2pm. Everyone else in the store was professional and friendly but this lady was a mess and I’m upset I had to encounter such an attitude, I almost didn’t make a purchase behind her silly remark and nasty face!
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March 2025 by chana UNKNOWED
Amazing worker there help us and very understand.. Great deal even if you plus size women... amazing place to shop
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December 2024 by Nancy Brown
The staff has no personality whatsoever
They are rude and almost ignore you when you're standing at the register asking a question. I just went in and asked them if they had a gift certificate and they told me I could go to CVS or wiss gives gift certificates. I said I'm standing in your store asking if you have gift certificates oh yeah okay that was their answer. Love the store have since I was 16 but you need to get new employees that have a little enthusiasm
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October 2024 by Amelia Turner
If I could put a lesser star I would. My first review ever cause that’s how disgusted I am. The staff was EXTREMELY disrespectful and this wasn’t the first time. They even told me to go to another rainbow. Extremely disgusted. Sincerely, a long time customer
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October 2024 by PECOLIA ROSARIO
BIG SELECTION OF SIZES AND PLENTY OF CHOICES. ONLY MISSING DRESSING ROOM TO TRY ON. EMPLOYEES FRIENDLY AND STORE ALWAYS SPOTLESS.
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August 2024 by angie
needed my full address for a 5 dollar return, for what?? that’s something i’ve never come across in my life, that is absolutely a safety concern. i wont be shopping there again.
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July 2024 by Gianna Morgan
came here with my friends and staff was extremely rude. we tried opening the door from the outside to walk in, the door was locked and staff from the inside started yelling at us to go to the other door. no greetings were made, not even a smile. as im looking at the clothes for a party i’m going to, the staff were non stop staring at me and giving dirty looks. as i was waiting in line, behind another woman paying at the register. the other girl behind the counter looked annoyed that she had to ring me up. i put my stuff on the counter and she practically snatched it from the counter and was slamming stuff. i put the $20 bill on the counter for her since my hands were full. she then proceeded to throw the money at me and pound the cash on the counter. rolled her eyes at me when i was turning to leave. we tried going out the door to leave the store and yet again it was locked. the same lady screamed at us to use the other door. extremely rude and behavior is pitiful.
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July 2024 by elba velez
Love stopping here whenever I find this store since there aren't any around but I always find nice outfits for cheap!
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July 2024 by dale kistler
Girlfriend went in here for a quick purchase on our vacation. Ended up waiting 20 damn minutes for someone to come to the front counter because they were doing who knows what in the back, and staff were insanely rude.
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May 2024 by Lillie Evans
Perfect place to pickup something quick
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April 2024 by Shamicka Harris
Clothes seemed smaller then the sizes marked.
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April 2024 by Key Sanz
I bought this package of underwear and it comes sewn like this with those big holes. I went to return it and the store's policy is that returns on underwear are not accepted even if I bought them that day. I told the employee that it's not my fault that it's factory like that. don't buy there. that policy will only steal your money
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March 2024 by Shari R C.
They have a great variety of colorful n fashionable clothing & jewelry, however have no longevity. Fall apart jewelry & don't wash once clothing that ruins easily through washing. Unfortunate, it's a One or two wear outfit but shoes are great quality and low priced! #sharireneechambers
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February 2024 by TWP III
We were treated with complete disrespect and very unprofessionally at the mount Pocono store. It became quite clear that we were treated with extreme hatred because of our race. Evidently, Caucasians aren't welcome! We were denied refunds other than the option of a store credit. Twice! Although they had an unannounced pathetic 7 day return policy regarding a full refund at time of purchase, we were still denied on the 6th and again on the 7th day. The 1st attempt to return items was 12/30/23 for items purchased just before closing on December 23rd. After my wife and granddaughter waited a long time until realizing they were being deliberately ignored at the register line, and once they asked for help to return some items, the Store Clerk rudely snatched the receipt from my elderly wife's hand, then told my wife that the night of the 23rd (our purchase day) counted as day #1 justifying being too late to make a refundable return. Regardless of the date printed on the receipt. A day later, which was now a second attempt (when I had gone in with my wife)- they obviously and blatantly ignored us and kept us waiting (just as they did with my wife and granddaughter) then after I politely asked for help, the same woman which was nasty to my wife and granddaughter rudely utilized this day to justify being late and now insisted on counting "Christmas" day as one of the 7 days to support the denial of a refund. Regardless of the fact that they were closed on Christmas! My wife and I were so uncomfortable and upset about how poorly we were treated, that I actually called the customer service number upon our return home. During that call, I was offered a gift card (oh boy) for the troubles and situation. As suspected, we Never did receive a gift card either! What a joke and what a horrible , degrading, disrespectful experience! Never again!
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February 2024 by Viviana R (La_Chula_37)
They are very rude in here when you ask a question that’s the reason why I don’t really buy in the store. Customer service needs to be upgraded. That’s not the way you treat customers when they ask a question you guys just lost a good customer???
