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December 2023 by Craig Zigarelli
Awesome post office with friendly staff. 5 stars all the way!!
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May 2023 by Dave Soulman
Ever since I moved here, the man behind the counter has been an amazing person. Within two weeks. He knew my name, and said good morning to me every single time he saw me. I’ve never had an unhappy experience at the post office. Although the post office system has made it difficult for me to forward my mail and to get everything, I do not hold those employees responsible, for the lack of intelligence regarding the Postal Service. If you can tell me one government agency that runs right, then, maybe just maybe will you be able to blame is excellent employees who show up to work there to deal with the unhappy people every day. Let’s all try being grateful and thankful for all the hard work that I know they do. Of course you can agree with me. You can disagree with me and that’s OK. This is my personal experience. Always helpful always friendly and always kind. Maybe if we treated them that way as well we might get treated a little better ourselves. The people behind the counter are not responsible for all of the things that do not go right within the Postal Service. Have a great day guys and don’t forget to be grateful thankful and mindful because all people deserve respect.
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May 2023 by Baz HART
I was in and out. And as always the clerk was very helpful
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December 2022 by Mancave Motorsports
I miss Lynda and Edy. Something about them new ppl they got at counter now strikes me rude. I watched a elderly lady come there with gifts for the Staff and when she caught the attention of the clerk she said " Can I give you this for everyone?" This clerk assuming the senior wanted to skip the line replied nooo! Then looked saw it was a gift and changed her tone while accepting it.. what a shame as humans we lost all compassion and respect for others
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December 2022 by K. E. Wormack
My storybook characters, "The Adventures of Prissy and Missy (tm)" have enjoyed this excellent Post Office where House of the Guilded Scribe, LLC, Independent Book Publishers sends and receives our storybook characters mail, and other business mail, which is just as important as everyone else's. The Postal Officials try to do their very best in this insane world, with hot tempered, impatient people. They take their employment very seriously.The lobby must remain closed after hours and no one is allowed keys to the lobby to retrieve post office box mail. Of course not. Remember above, I mentioned the types of aggressive mentality people?The lobby must remain closed, until business hours or special hours offered or extended hours for protection of Government Property and safety for people simply desirous of retrieving their in the box mail, when no on duty personnel is in the building.Mount Pocono has become excessively busy and everyone simply isn't nice. Vandals, the Disrespectful, Mean spirited, and other Mal tempered individuals from the public could harm the lobby or people therein. However, the window is not opened on Sundays and yet the Post Office provides lobby only hours.Mr. Benny, retired Post Master was great. Miss Irene, Miss Cherise, Mr. Dodi......they all try to render excellence in service and do not have time to play games with the public.They are no nonsense, conducting government business with knowledge and precision, collecting payment, is there anything else.....Thank you, good bye and next customer please.XOXOXO!
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August 2021 by Sharon Lester
It's a post office...what can I say
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July 2021 by Shannon Vasiliauskas
They have thrown out a package of mine, then they have returned multiple of my packages to sender because of "no address found" or some BS like that, and have lost another one of my packages. Now I have a package marked as delivered in their system, and it has not been delivered, so now it is lost. The USPS has cost me over $100, an they will not take responsibility for their actions. I have complained multiple times and nothing is being done about it. I pay extra money for packages to not be delivered through them, but some places do not give that option.
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December 2020 by Ronnie Lewis
I love this post office! All the workers there are so polite, helpful and efficient. Been going here for years and never had a problem.
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June 2020 by Debbie Howell
I do not understand why we are not able to access our p.o. boxes when the post office is closed. The p.o. boxes are in the lobby why can't the lobby stay open so people can access their mail anytime
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March 2020 by Ronald Heckman
Always consistent good service
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January 2020 by Jeremy Edge
Three different times, package says delivered online and nothing here. When I try calling Helpline, cant get through. Just like last time probably wont get my package never using USPS again.
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January 2020 by Kevin Ou
The workers are very polite and helpful, they provide the standard flat rate boxes and envelopes if you do need them. I come here at least once a week.
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August 2019 by Stephanie Newell
Honestly I liked this post office up until today. I got there at 7:48pm and they already locked the doors. Really? You can't even close at the time you advertise? Take into consideration many people commute and just want to get their mail...
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August 2019 by Li S
I haven't had any serious issues with this post office. It's in a convenient location and the wait is a bit long on Sat mornings, but staff is friendly.
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March 2019 by Gary Thomas
I was suppose to get a package yesterday and it was saying delivered but it never came to my house it was scanned to the wrong house this happend three diffrent times and I made. Complaints to mount pocono post office but they did nothing about it and now I am hurt over this mess it's my third time with this I don't like doing this but I just want the post office to know how their system is not working they will need to fire and hire new people to deliver mail when the female post office delivery she always gets it wrong she just fills in once in a while but I can't and won't trust her I hope mount pocono can fix this now would be great and fix the mail trucks so my mail won't be delivered late all the time it never comes before 4pm 5pm and the next day because the truck breaks down it happend one time with the battery and the next day was the fuel pump and the alternator this was a huge problem when I got my neighbors tax bill and they lived 4 blocks away from me the woman post delivery said nothing when I brought it to her attention and the post office clears said mistakes happen nothing was done then either turned a blind eye so I figured. I post my problems here I hate again doing this when you call the 1 800 number you will be waiting over an hour on the phone that is not right either
