-
December 2022 by Google user
Very dishonest business. We were guaranteed a working vehicle, but we are not able to drive the vehicle still and barely got the vehicle home upon pick up from Shift Happens. We were also told one price, why we agreed for Shift Happens to work on vehicle because they gave us their word, and then received the invoice which was almost 3x’s more than the original price. Claims to be honest, but did not honor word on the price (did take a touch of money off for this, but original price should have been honored instead of blindsiding the customer) and we got the vehicle back in worse condition, WHICH SHIFT HAPPENS ADMITTED. Damage on the seat, issues with the brakes (that we weren’t even having issues with prior to Shift Happens working on the vehicle, same with now having issues with water pump, the brake fluid being completely drained unnecessarily, being told the tire was fixed and plugged- but couldn’t have been since the tire was flat upon getting back from Shift Happens garage not even 24hrs later. For the amount of time that was said was done working on the vehicle, it should not have been given back in worse condition. Will not be recommending this garage to anyone else other than to tell them NOT to go there, and currently fighting the bill that should not be paid due to dishonesty and again, getting the car back in worse condition which SHIFT HAPPENS ADMITTS.
-
August 2022 by Themexicant123 [dade]
I came in for a simple oil change and left absolutely impressed with how much a little care can make to my vehicle. All in one they check and diagnosed any problems and fixed it at a great price.honest and caring with a smile. People you can recommend to your friends and family
-
August 2022 by Erica Clark
Very dishonest business. We were guaranteed a working vehicle, but we are not able to drive the vehicle still and barely got the vehicle home upon pick up from Shift Happens. We were also told one price, why we agreed for Shift Happens to work on vehicle because they gave us their word, and then received the invoice which was almost 3x’s more than the original price. Claims to be honest, but did not honor word on the price (did take a touch of money off for this, but original price should have been honored instead of blindsiding the customer) and we got the vehicle back in worse condition, WHICH SHIFT HAPPENS ADMITTED. Damage on the seat, issues with the brakes (that we weren’t even having issues with prior to Shift Happens working on the vehicle, same with now having issues with water pump, the brake fluid being completely drained unnecessarily, being told the tire was fixed and plugged- but couldn’t have been since the tire was flat upon getting back from Shift Happens garage not even 24hrs later. For the amount of time that was said was done working on the vehicle, it should not have been given back in worse condition. Will not be recommending this garage to anyone else other than to tell them NOT to go there, and currently fighting the bill that should not be paid due to dishonesty and again, getting the car back in worse condition which SHIFT HAPPENS ADMITTS.Service: Engine repair
-
August 2022 by Patrick Good
Marc was very personable and respectful. When it comes to needing some work done, I trust his judgement and word as to what he can do. This is definitely the place to go if you want honesty, and to be treated with care.
-
September 2021 by Ashley Beck
I have a mercury mountaineer that has given me a million headaches! I had my cv axle replaced 3 TIMES and STILL had the same problem. Aric looked at my car for 10 minutes and found the issue that ALL the mechanics I went to before had missed. My car now runs smoothly!! Not to mention the price was LESS THAN HALF of what I paid the other mechanics who didn't even fix the issue!! He offers all the benefits of a garage WITHOUT the insane price gouging!! You pay what he pays for parts and his labor cost is beyond reasonable! He doesn't turn a 1 hour job into 5 and also communicates promptly. He doesn't try to convince you to spend more, he gives you his opinion/manufacturer recommended services and leaves it at that. Whenever you're ready he'll be there! Great work and I would 100% recommend these guys!Services: Body & Trim
-
February 2021 by Anne Lindsey
I highly recommend this garage!! We took my 2013 KIA vehicle there on a Saturday to check out an engine problem. Eric completed a diagnostic evaluation and advised us the engine was in a low power mode, engine knock issue and probable engine failure. He went out of his way to research the recall history on the vehicle and we were able to save thousands of dollars on engine repair as a result of his honest assessment and recommendation. I give FIVE STARS for expertise, integrity, honesty, convenience and reasonable rates.
