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September 2023 by Charles Hick
I like Cross Valley FCU. They have many locations, including one in my town, and everyone is very nice and quite helpful
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May 2021 by Margaret Zelinski
Staff and services are excellent. Everyone is very helpful and pleasant.
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February 2020 by Nadine Brown
I love being part of the credit union! Amazing! Vacation and Christmas club accounts! E banking!Excellent!
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December 2019 by Megan Croke
Very kind staff new staff and was super sweet and helpful
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January 2019 by Tracey Bozek
Employees are rude and very Unprofessional! Mess your accounts up and don't own up to their errors nor make right. Terrible Branch! 12/20/18 arrived at 4:22pm to make cash deposit ( Mttop Branch) AND THEY WERE CLOSED! Hours posted on door say open until 4:30pm and now unable to make necessary Payment thanks to these Employees who are paid to work until 4:30pm!!!!!
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January 2019 by Eric Davis
Had nothing but bad experiences with this bank from direct deposit issues , customer services, and hours are pointless if you work a normal job forget about ever making it before they close
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July 2018 by Jill Malitsky
Bonds don't work people are incredibly rude
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May 2018 by Bush Master
It's a good place to bank. Their online is a little dated, but the big banks systems are loopy too.
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February 2018 by Ryan Conway
Entire organization needs to evolve. If you work a 9 to 5, the following services are a huge inconvenience: • Direct deposit - not at midnight on pay day. Your employer may send the finances, although, your hard earned money won't be available before 830am. Manual touches are required on the backend of the transmission to have your paycheck post. • Want to deposit cash because you are concerned about some purchases you did not account for? Well, it better be during branch hours or you'll have to deposit cash into the overnight depository dump clunk drawer. About 99% of banks have better hours and updated deposit system for after hours. • Fees - I won't even go into it. The reasons previously stated can cause many of them. This is circumstantial of course, maybe they honor the fees by applying a credit back as they are simply outdated. Think again! These credit unions are atrosish, egregious, a putrid institution to kindly put it.
