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January 2024 by Donna
I had a flat tire New years eve on Crestwood Industrial park road. I hit a crater pot hole as I was heading to the light on Mountain blvd. Had to get AAA to put my spare on. Anyway the tire that was ruined was previously purchased at Jack Williams in Mountain Top. The tire was warrantied for 12 months. The tire was purchased 2/2023. I called Tuesday 1-2-2024, spoke with Rob. Who informed me that it would cost $40.00For the new tire. All good right, wrong. Instead of $40.00, I was charged $128.59. I was informed that Rob said it was for the mounting and balancing. I have a friend who has been in the car business for 40 yrs, informed me the mounting and balancing is covered under the warranty. Let me be clear, their mechanics are awesome. Dear old Rob is a scam artist, and he just lost a customer. What I'm writing here will be on social media. Beware of Rob at Jack Williams
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January 2024 by Kartik Dhaduk
Excellent service and response.I go to Rob and he is very professional and knowledgeable. They have always provided assistance with check ups and maintenance of the car at reasonable price and with quality work.Would definitely use Jack Williams @ mountain top every-time.!
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January 2024 by Anthony Pompetti
Amazing service! Brought my car in for a punctured tire on NYE and they got me in promptly. Got everything fixed up and was back on the road with no interruptions in my holiday plans. Everyone was super helpful and friendly. Would definitely recommend for their 11 out of 10 service!
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January 2024 by Mark Lokuta
I recently had an outstanding experience at Jack Williams Tire in Mountaintop, PA. The staff demonstrated exceptional service, courtesy, and knowledge that exceeded all my expectations. They went above and beyond to assist me, and their continued politeness and commitment was truly remarkable. I highly recommend Jack Williams to anyone in need of automotive services.
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January 2024 by Dustin M
The staff at your Mt. Top location, was, kind, curtious and professional. I was on my way to my relatives for the holidays and needed a flat repair and upon further investigation from your employees, I was in need of tires. Now I am reassured I will have a safe trip home after the holidays. Thank you and Happy Holidays!
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January 2024 by Tony
Outstanding service from Jack Williams Tire in Mountain Top, PA. Great experience! Rob and the guys there are awesome! They are very knowledgeable and helpful. It is a friendly atmosphere. I will continue to be a repeat customer.
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November 2023 by Chris Forrest
My car needed new tires. I walked in and was greeted by the assistant manager, Bryan. He was knowledgeable, courteous and professional. The tires were reasonably priced and I was quickly back on the road. Highly recommend!
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November 2023 by Kristin Whitmire
I had my car towed in on Saturday after they closed and it was done Sunday afternoon. I can’t express how great and helpful everyone at this Jack Williams location has been. Definitely recommended.
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November 2023 by Peter Badowski
Recently had a flat tire after picking up a razor blade in my tire on my way home from work. I removed the tire and wheel off the car and while running to an appointment for my son I quickly stopped in at the Mountain Top location and asked them to fix the tire and ran back out the door so I wouldn’t be late. Later that evening I returned to get an update on the repair, the manager told me it was done and I didn’t owe them anything… I didn’t even buy the tire there. I offered to pay but he insisted it was nothing. Thank you sooooo much for the quick response and quality workmanship!! Thank you again!!
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November 2023 by Billy Prophetic
I recently had the pleasure of visiting Jack Williams Tire and Auto and I couldn't be more thrilled with the exceptional service I received. From the moment I walked through the doors, I was greeted with a warm welcome and a genuine smile.The staff at Jack Williams Tire and Auto were extremely knowledgeable and went above and beyond to assist me with my automotive needs. They took the time to listen to my concerns and provided expert advice to help me make the best decision for my vehicle. Their professionalism and attention to detail were truly impressive.
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October 2023 by Jon Brenner
This shop absolutely went above and beyond, especially the manager Rob. My band’s van got a flat nearby, and all the lug nuts were stripped. They went through great lengths to get those lug nuts off, only to encounter a stripped brake caliper bolt. Rob called all around town, and somehow managed to find replacement parts within a couple hours. They got us up and running just in time to make our show in Brooklyn. Couldn’t be more satisfied.
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October 2023 by KJ Dougherty
We ended up having a flat tire on the side of the road. Reached out and confirmed we could be seen. The service was great and were able to fix our issue very quickly and get us back on the road within an hour on a Sunday. Thank you to the incredible staff that made a bump in our road trip an easy fix!
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October 2023 by Andy 游走北美 (人在北美)
I came to this shop to fix tire pressure when the light is on all of sudden driving in the highway. Steve and his staff are unequivocally one of the sweetest people I met in the auto industry . Not only they took excellent care of the issue, but more importantly, treat everyone with care and love. It is an honor to meet him on this occasion, and would definitely drop by the next time passing by. Steve is a wonderful great caring person.
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September 2023 by Joey Moffett
My fiancee is a disabled veteran, they got his vehicle into their shop quickly. They diagnosed the issue and are working to get it fixed as soon as possible! They're amazing... I'd give them more than 5 stars ,if I could. Thank you
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September 2023 by Krista Oshinski
So over the weekend my boyfriend and I took his truck to get an oil change and inspection. (To the mountain top area) Later on in the day I received a call stating his breaks were bad and he would need 4 new ones costing over a $1000 to pass the inspection. We said no, paid for the oil change and took his truck to a different mechanic to be looked at and inspected. The place we took his truck to said his breaks were at a 6 in the back and a 5 in the front. And passed his truck with no problem. I’m not sure what the goal was but always double check! We could have been out over a grand because someone wanted to be greedy.
