CVS is known for its friendly and helpful pharmacy staff, who assist with prescription transfers and emergency needs. Customers appreciate the quick service, especially when getting vaccinations like the COVID booster. However, there are complaints about the phone system, which often leaves callers on hold and frustrated. The CVS app is recognized for its convenience, although it may pose challenges for elderly users. While some find CVS to be the most expensive option compared to competitors, many value its convenience and the supportive pharmacy team. Overall, CVS is a reliable choice for pharmacy needs with a few areas needing improvement.
The pharmacist is always so nice! Occasionally we have been in pa without our meds and they help move the prescription from ny to pa!
June 2024
Their phone system is a total joke. It never works. When you call you are put on hold forever. When they finally pick up they don't hear you and hang up. I guess it's all about the app now. The app works great but how many elderly will have trouble navigating it.
April 2024
This CVS is amazing! Was in a bind to get an emergency prescription and they really came through in such a fast and easy way. Huge thank you to the pharmacy team!
