CVS is known for its friendly and helpful pharmacy staff, who assist with prescription transfers and emergency needs. Customers appreciate the quick service, especially when getting vaccinations like the COVID booster. However, there are complaints about the phone system, which often leaves callers on hold and frustrated. The CVS app is recognized for its convenience, although it may pose challenges for elderly users. While some find CVS to be the most expensive option compared to competitors, many value its convenience and the supportive pharmacy team. Overall, CVS is a reliable choice for pharmacy needs with a few areas needing improvement.
