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January 2024 by Drew Reeder
Don’t waste your time and stick with uhaul. Nothing but problems and then random charges to top it off.
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April 2023 by Michael Irwin-Cuttler
First rental I got was covered in weed aka pot. It was a mess I made comment to the budget employee and was informed they don't clean there vehicles they just rent them.
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April 2023 by Mercury Carli
Super rude and unhelpful, wouldn't even listen to me. Would give 0 stars if I could.
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September 2021 by Diamond Coleman
HORRIBLE HORRIBLE service!!!! RUDE and DISRESPECTFUL! I booked a van a week ahead of time, when I called to let them know I was on the way they tell me to come back tomorrow because what I booked isn’t available. I call back the next morning and they still have nothing. Horrible service. Don’t book with them!
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October 2020 by Flash Fast Transportation LLC
(Translated by Google) I think it is the worst office that can exist. The person I meet is very rude and short-tempered, apparently they will not see his personal work life. I do not recommend that office to rent(Original)Creo que es la peor oficina que puede exsistir. La persona que atie de es muy descortez y mal genio, al parecer no semara su vida personal de trabajo. Nomrecomiendo esa oficina para rentar
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August 2020 by Mike Kelley
Very rude
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April 2020 by Jennifer Marcum
Probably the rudest ppl I ever dealt with and walked out. The comments that came out of the mans mouth is rude and disrespectful and I dont even know how he is in business
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September 2018 by Timothy Kocher
Extremely rude and condescending management. Received the wrong size truck then manager made up an excuse about the number of axels. Then changed his story and said the check engine light was on. He claimed he was "doing me a favor." He then refused to explain charges on my bill. If I could give lower than 1 star I would. I would go out of my way to avoid this location next time.
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September 2018 by Zach Shaffer
Very rude. I just got off the phone with them and they are not nice at all.
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November 2017 by Christina Weedo
The owner/manager accepts reservations knowing in advance they don't have availability, and will call you to cancel the day before with no remorse and no shame. He has no regard for his clients. He does not deserve the privilege of business ownership. Never, NEVER use this location.
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November 2017 by Lisa Kelchner
My husband and I made a reservation a week to two weeks ago and the manager called my husband saying they're cancelling our reservation for "future opportunities". The manager who runs this establishment is a piss poor excuse of a manager and literally did NOTHING to help us. Pretty much laughed at me and told me there's nothing he could do. Do not use this truck rental company!
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June 2016 by David Sunderland
Called to rent Budget moving vehicle. Called both Budget and Carr's. They both confirmed it would be available the day I needed it. I showed up and was told they didn't have it and that sometimes Budget overbooks. I told them Carr's confirmed that it would be there. The one employee told me that he checked and it wasn't there. Then he became rude and irritated. He told me if I wanted to go out into their lot and find it myself, I was welcome to try. When I called Budget to complain about their mistake and rude service representative, they told me that I would owe them a cancellation fee. I explained I wasn't cancelling and I wanted an explanation for them having no truck available when I had a reservation. They told me they would have a manager call within 15 minutes. 2 hours later, I received a voicemail explaining that they had no available options in my area (except for a rental half the size at Carr's). That's all. Never an apology. Expect to be treated poorly. Expect to be disappointed. Arrive with a backup plan. Seriously.
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July 2015 by Danielle Kreis
I do not typically write reviews, however, the man who runs this facility is aggregiously rude. He is both patronizing and down right mean. Will never rent/return a Budget truck to this location again. Would rather drive another hour out of the way than have to deal with the owner.