First Commonwealth Bank is a financial institution dedicated to helping customers build financial confidence. They offer a wide range of services, including checking and savings accounts, home equity loans, mortgages, financial planning, and business solutions like treasury management and SBA loans. With over 140 locations across Pennsylvania and Ohio, and a surcharge-free ATM network, customers can easily access their banking needs. Despite generally positive experiences, some customers have had negative encounters with the bank's drive-thru service and issues with check deposits. In these cases, a teller named Ashley has been praised for her professionalism, helpfulness, and understanding in resolving the problems. However, other customers have reported issues with money transfers, ATM malfunctions, and difficulties with the bank's staff. Overall, First Commonwealth Bank aims to provide a range of banking solutions and a positive customer experience. While there have been some isolated incidents, the bank's staff, such as Ross and an unnamed head teller, have been recognized for their politeness, knowledge, and professionalism in addressing customer concerns.
This is a great bank-a real community bank. The manager is very knowledgeable and accommodating.
January 2024
Always efficient and helpful whenever I require their services.
January 2020
Great Bank , have business account there , no hidden fees , no hassles at all , needed copies of statements for an entire 3 months , they had them ready the same day , no charge . I recommended them to my sister and she thinks they are awesome as well
