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February 2024 by Adam Brake-Zacherl
This one at the waterfront seems to have a good selection of yarns, paints, frames and canvas. The clearance isle is always overflowing. People in Pittsburgh aren't crafty. We just pretend and forget. So there is always a huge selection of things down there.
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January 2024 by LaVerne Carter
One cashier line wrapped around front of the store I left my intended purchases in the cart and walked out
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January 2024 by Erica Heide
I recently brought in diploma frame that was sliding in its frame. After meeting with Ed in the framing department he assured me that he would get it fixed. Not only did he repair the framing he adjusted the back to wire hanging to make it easier to display in our home. He also had me bring in the other diploma we had done at the same time to readjust and ensure it wouldn’t do the same. Ed was quick, communicative, and extremely kind. I would 100% recommend Ed in the Michaels framing department if you need a job done right!
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January 2024 by Stan Levandowski
Was with another person , who was shopping.
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December 2023 by Joyce Fletcher
Its very organized. Love the deals! They Give great coupons on the app
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December 2023 by Jesse Leubner
Well organized and has all your crafting needs. Plenty of sales on holiday items.
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December 2023 by Linda Coughlin
I have to say I have never been in a Michaels store anywhere that was as clean and as well organized as the one in Pittsburgh at the Waterfront!!! Mind you, this was on Black Friday at 9:30p.m -they were open until 10:00 pm. There was nothing just laying on floor or messy shelves. I was a little upset because we got there so late. I am in an electronic wheelchair so do not move fast, and we were only customers in store. The gentleman that was there by the name of of Patrick was very pleasant and made us feel welcomed. He told us to take our time. I am sure he was looking forward to closing store and heading home. I headed to back of store for some yarn. I finally found what I was looking for. Then moved toward Christmas items. By this time it was almost ten, Patrick asked if he could help up find something. We asked if he wanted us to checkout and he said no take as long as you want. We went thru Christmas items and found what we wanted. It was now after ten and I forgot I needed to look for one more item. I found it and finally got to checkout about 10:15. Patrick asked if we found everything and I replied probably not. He said let me know when done. We said it was after 10:00 and he said don't worry about it. We said we could come back and had him check us out. Never once did he seem mad or upset that we kept him after closing. I will definitely go back to that Michaels again‼️‼️. Thank you Michaels for having such a dedicated and pleasant employee. I hope he has a very joyous Christmas (holiday) Season. Please if you are at the Waterfront in Pittsburgh stop and visit this store.
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October 2023 by Kevin L D
Well stocked. The only thing was the sale signs weren't still up. We had gone there before and the sales signs were up with date. We went back 2 days before the sales were over, and the signs were gone. However, the sale was still on.
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October 2023 by a person
Solid lady was nice. They just didn’t have my ink I needed.
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September 2023 by Ángela Rodriguez-Izquierdo Gallardo
Great variety of supplies for knitting, crocheting and embroidery. Lots of different textures and colored yarns at a reasonable price. Loved it!
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September 2023 by Barb Mehring
Craft stores are slowly disappearing, so it’s great to know there’s one not too far from my house. This is the craft store I’ve been going to for many years, and I hope for many more. The art department is great, and they have a lot of dried flowers, which is usually what I go in for. I believe they have everything anyone would need for their craft. I gave it only 4 stars because the framing department has decided to use a different company to purchase the frames, and the quality has gone downhill.
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September 2023 by Michael Redman SR
Went to get my daughter beads for the jewelry she makes and discovered they have shirts for cheap that I can use for work. Like $4 each cheap. Only other place you'll find this pricing is online and in bulk orders. I'll be here often!
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September 2023 by Debbie Ellwood
Customer service is almost non existent, I miss pat catans they should have kept these stores open and closed Michael’s. Never have what I am looking for.
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August 2023 by Sara Robison
Suzy was awesome.She was patient and kind when there was confusion with my transaction and didn’t have to take them time to resolve it, but did. She went above and beyond for me. Thank you!
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July 2023 by Tommaso Giampapa
Helpful staff, clean, organized store. Be sure to look for online coupons before shopping! I was able to get great deals looking on their website!
