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January 2024 by Amy mcvay
Have to say that I’ve always been pleased with this rite aid. Kelly is such an excellent pharmacist and relates to people in a natural way. Lately, I’ve noticed that my call in refills aren’t ready at least a day later and it seems they don’t refill unless they are sure it’s being picked up. This requires me to wait additional time for the refill. This is my only complaint and I really hope this store doesn’t close
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January 2024 by Joseph Ducar
Pharmacist Kelly is one of the caring and very nice person and associate Joe has the same domineer, I think this Rite Aid In Munhall are very special type of people we need in our life in this world!!! Thank you!!
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December 2023 by Johnny Seckel
SIMPLY THE BEST!
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October 2023 by Laurel Quinten
Most TERRIBLE experience of my life. Joe at the pharmacy recognized me from high school and wide eyed me as I came to checkout my supplys for blood sugar. I am obese and was dress in the worst outfit I've worn in public. I was shaking from probably anxiety from the terrible day I had before I walked into the pharmacy. I was in such bad place physically and emotionally and I wanted to check on myself. I got the wrong supplys to the point I couldn't check my blood sugar in the parking lot and didn't feel comfortable going in and asking for help. Joe was a prick in high school sad to see some people don't change. I'm thinking about changing my pharmacy over the one look Joe gave me. Also Billy from the McKeesport rite aid is from my graduating class very kind man, heShould have Joe's job or train Joe on decent respect for the public. Staff should also notify people glucose meters aren't universal and are buying the wrong supplys.
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July 2023 by Dan D.
Riteaid is horrible. The pharmacy manager, Kelly, isn't very nice, and neither is the pharmacy tech guy. Karen is excellent. I wanted to thank Kelly and Joe for helping me with my step mother's meds. It was Easter time, so I got both of them a card and gift card to make their days better. Later that day, I got a call from Kelly's boss saying that was inappropriate. I was just trying to be nice. I transferred my meds out. I will never return to riteaid. It's okay for other people to give them gifts, but I do and it's wrong.
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December 2022 by Christina LoTempio
Every time I need a prescription, it is a huge hassle - you would think each prescription that comes in is a completely new situation that the employees have never dealt with before. Do not use this pharmacy.
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November 2022 by Daniel Klein
This is a great large drugstore, with just about everything you need for your health and home. I got my COVID booster here, it was really easy, the pharmacist was great, and the checkout staff was very helpful.
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November 2022 by Heather May
The pharmacy is terrible. Everything go through drive through and wait 20+ min I'm told they r busy waiting on customers or giving shots, I'm only car in lot. I left surgery to get pain meds and was not filled for 33 hrs! I go inside to pick up meds dr sent over and again busy giving shots have them ready tomorrow, 2 days after fact I transferred to west mifflin.. horrible store
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November 2022 by linda zitelli
Used to have excellent service , last 6 months a lot of changes , it’s 8:00 pm the pharmacy has closed , my medicine was called in at 2 , I tried 6 times to call and see if it’s ready - because usually if I don’t call first it’s not - finally left a message . No call back so now I can only HOPE I can get tomorrow the medicine I needed tonight .
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November 2022 by Patty Rizzo
Pharmacist very knowledgeable, answer questions and very pleasant considered How much they do with such little help. You need to give these busy professionals some help.
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October 2022 by Jess Buzz
I strongly recommend if you have an option in not doing so not to use Rite Aid in Munhall Pa. The pharmacist, Karen said to me over the phone, "I've tried to submit your order with three different cards which are all declining its not my problem you don't have sufficient funds." and "I don't have the time to deal with your problems!". at which time, Karen hung up on me - literally. I called back and spoke with Kelly asking to speak with Kelly's direct report who I was told is, Ashley and Kelly mentioned they try to resolve issues prior to things escalating to Ashley which I understand and appreciated the honesty. Kelly attempted to charge my card, (which worked) and kindly listened to my concerns. I won't be using Rite Aid anymore as Karen made me feel that I didn't matter and she didn't care. I hope that wasn't Karens intention, as we all have bad days but dealing with people, their medicine and their well being I hope Karen chooses another route and appears to care in the future.I have no intentions on using this pharmacy in the future nor shop here ever again.
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September 2022 by Robert Boswell
Terrible place. Only one person there usually. Never answer the phone. Prescription never ready even if you manage to call ahead which most times they do not answer. If you call the store and have them connect to the pharmacy the pharmacy just does not pick up! I just tried 5 times! This is terrible customer service!
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August 2022 by Manas Nair
I had a very poor experience when taking a COVID test. The elderly lady who works the pharmacy was extremely rude to me. I don't think I've ever had someone in a field of service behave as rudely to me as this woman. I refrain from ever leaving negative reviews because people's jobs are at stake, but this was a terrible experience for me.If you need to get a COVID test done, I'd suggest doing somewhere else.
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July 2022 by Ja Ne Zinger
A big thank you to the Rite Aid on William Marks Drive in Munhall. Forgot to call in my Adderall script in a timely manner (Again. Because a trait of those with ADHD is forgetfulness), and unlike their competitor (begins with a "C") they were not only able to find the on file script in their computer, but they also filled it in just a half hour w/o me asking, which is great, because I legit need it. ASAP. It's almost like they know what they're doing, and actually care... Thanks Rite Aid!
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July 2022 by Barb Threlfall
This Rite Aid is extremely well stocked, which exceeds the Rite Aid one minute from my home. Both Rite Aids are clean and have friendly, helpful employees. And dont assume the prices are to high. They are competative, and the seasonal deals cannot be beat.
