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July 2025 by Jennifer Milcarek
This was my first stop to find a MOB dress and my stylist nailed it! After trying a few styles & fabrics to gauge my likes, she returned with a perfect dress in the color I wanted. I probably wouldn't have looked at this dress on the hanger so getting an attentive stylist is key! The owners were so warm and welcoming too. 5 out of 5 stars!!
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June 2025 by Kellie Prugh
As a plus size mother of bride, I could not find a dress that didn't make me look old and frumpy. I wanted a pink or magenta colored dress since the bridemaids were wearing black. No navy! DJ and Jeanie helped me find the perfect dress. It was actually a jumpsuit and I was so leary about it but they saw my vision of not looking old and frumpy. I had some issues with the fit of the jumpsuit but I had no worries because Leah the seamstress was a miracle worker. She worked so hard to make the jumpsuit fit perfectly. Jeanie kept in contact with me assuring everything would be perfect. She even helped me pick out my shoes. DJ said he would do whatever to make sure I was happy with my outfit. I absolutely loved my experience there. They went above and beyond. I will forever recommend Exquisite bride for all my friends and family. Thank you DJ, Jeanie and Leah!! You made me feel young and beautiful!
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March 2025 by Julia Fitz
This review is way overdue but this place is amazing! I found the most perfect dress here in October. I was starting to lose hope. I had a strict budget and did not want to settle. Some other stores made my fiancee and I feel like we were being cheap but to us, wearing a dress for one day and spending roughly $1,000 was a lot. We are having a microwedding so budget it crucial. I called on a Saturday in the afternoon to see if the shop had anytime for me to look at the sample dresses. They said they just had a cancelation and squeezed me in last minute. I could not have been more thankful. Bri was the person that helped me find the dress of my dreams, which funny enough is my fiancees name. It was meant to be! She never felt any sort of way when I did not like a dress she picked like other shop employees did. She was perfect. I even got to meet the Owners son. He was so kind to my fiancee and us. I could have not asked for a better experience. I love supporting local and especially LGBTQ+ supportive business. Thank you so much!
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March 2025 by Coco Moore
No brides maid dresses barely any flower girl dresses. Not much space for A bridal party to sit and there was an alive stink bug in one of the dresses. The railing on the steps is not sturdy at all, someone will get hurt.
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January 2025 by Heather McClafferty
I had the most wonderful experience shopping for a dress for my son's wedding! DJ and his team are absolutely unmatched in professionalism and genuine care for both the process and how you look in the dress. As the mother of the groom, DJ suggested options I never would have considered on my own—and he was spot on! I ended up loving every one of them. I highly recommend them!
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November 2024 by Claire Sharga
Jo Lynn and Bri were both amazing!! They helped me find the most perfect dress for my wedding. I definitely recommend!
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November 2024 by Amanda Haughey
I picked this place because my sister had a wonderful experience here. Not sure what happened between then and now but If I had to do it again I never would’ve went here at all. The two girls on staff the morning i had my appointment were less than friendly and unhelpful. When I told them what my budget was ( which wasn’t unreasonable after seeing what my sister had paid for her dress) their reply was snarky and snobbish. The girl that was supposed to be helping me never helped pull dresses, never suggested or showed me where anything was, never asked what I wanted.
I overheard the two women there that were working continually make comments about people not being able to afford things ( not just me but the other bride to be that was there as well).
This was my very first impression of how wedding dress shopping should be and I was 100% devastated and defeated after leaving. The next place I went to was very nice, friendly and accommodating. Went through all of the dresses with me and made me feel welcome and important. If I were to choose again I’d never go get especially not for my first dress shopping adventure.
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September 2024 by valerie morris
We went to exquisite bride for my daughter’s wedding dress. It was recommended through a friend. We bought the dress in October 2023 for a September 2024 wedding. They were very nice and helpful. The dress was supposed to arrive at the store in June. But didn’t arrive until mid august. Weeks befor the wedding. My daughter called several times in July it was over a month late asking if the dress was in if they knew when it would be coming, the wedding was coming soon. All they could tell her that it might have JUST been shipped and it’s on it way. Hearing this She panicked and went out and bought another dress. What would you do ?? Mid august it finally came in weeks before the wedding. how could we have possibly done any alterations in this short of time ?? the multiple trips for fittings , working full time , army weekends and not to mention trying to get ready for your wedding day for 250 people?? Needless to say, I’ve been trying for many weeks to contact them by phone emails with no success of trying to reach them concerning her dress. No response. What kind of business are they running ?? Very poor in my eyes !! It will remain at their store. I want a refund!!! buy back the dress or some help from them to sell her dress. That’s what they can at least do due to the circumstances. I’m disputing it with their exquisite bride credit card hoping this will jar their attention
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February 2024 by Tey Dudek
Went dress shopping for my future sister in law and the moms and had a wonderful experience. Their selection is innovative and youthful. The staff was wonderful in aiding us to find the perfect styles. Their mothers gown selection is the best I've seen for youthful looking moms. Highly recommend!
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February 2024 by Audrey Imhof
I went there specifically because I found several dresses on their site that I really liked. I even sent an email stating exactly what designer I liked and what dresses. When I arrived they informed me they no longer carry that designer and did not have the dresses that I emailed about. The consultant barely glanced at the pictures I saved from their website of all the dresses I liked. She didn’t pull a single dress I showed her from online. She didn’t want my family involved in selecting dresses and left me alone in the dressing room to get into the dresses myself. She and another consultant kept picking dresses that were nothing like what I told her I wanted. The other consultant actually made a comment to my family that brides don’t actually know what they want and she wanted to see me in a specific dress even though my family already told her I wouldn’t like it and it wasn’t what I wanted. I felt like no one was listening to me or helping me. I told them right from the start that I wasn’t interested in spending a lot of money and they continued to pick dresses that were over $3000. When I decided to put on a veil, I told my consultant three times that I was using my cousins veil. She once again wasn’t listening to me and went to get veils to put on. When she came back in and my cousin was putting her veil on me, the constant made a snippy comment to her about being the new consultant. It was rude. I felt very discouraged and upset that my first experience trying on dresses went so badly. We ended up going somewhere else in the area and I had a much better experience and found my dress.
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November 2023 by Katie Valerio
Honestly at first I thought this place was amazing, customer service was great, until my dress arrived. I fell in love with a dress & I was told they custom order it from their private label designer & it was completely customizable. The first day I tried dresses on they that it needed to be ordered asap because it comes from Poland, so I explained to them my very personal situation of having a weight loss surgery which was causing me to loose rapid amounts of weight & I was in the middle of my journey & was projected to loose about 50 pounds by the time of my wedding, (which made me nervous to get a dress because I knew I would look differently in it later & I didn’t know the correct size to order) they were so understanding & said they worked with brides that had that situation before & I felt so much better. I ordered the dress that day in January. In June called & ask if I can come in for updated measurements because I knew I had lost a few inches & since it hadn’t come in yet, they told me to come down & they would sent them the updated size. In the middle of July they told me my dress was in & when I went to try it on it was a mess. I was first told that my sleeves that I had custom ordered were left in Ukraine, which was a real bummer because that was the one part of the dress I couldn’t envision as the sample didn’t have any. When I tried my dress on I instantly knew it was wrong. It was so huge on me, it wasn’t even close to being the correct size. I couldn’t stop crying because I had no idea what to do at that point with my wedding in 2 months, the store attendant suggested I just bought a second dress that did fit, it was incredibly frustrating as my dress was supposed to… ( I didn’t expect it to be perfect but for reference my seamstress cut off 12 inches of the total back, had to remake the cups - essentially the entire dress as she had to cut it into two pieces & continue to cut it down as the wedding approached.) When my sleeves came in two weeks later they looked as if they were part of a halloween costume & were honestly laughable. It was sad to see my dream dress become such a nightmare situation.
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October 2023 by Kaelyn Staples
We had an absolutely wonderful experience with everyone in the store. Everyone acted as a family and their one goal was to make sure we were all happy at the end of the day. DJ and Lynda were beyond personable and we kept coming back for more. In the end we left with a wedding dress two dresses for both our mothers and a bridesmaid dress. Thank you Exquisite Bride for everything!!
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October 2023 by Laura Edwards
I got my dress from Exquisite for my 9-9-23 wedding! I fell in love with the dress and the owners! They were amazing. However the lady Ruth who does the alterations was a nightmare. 7 months of having my dress and 8 trips out there and she had done nothing to it. I had to keep calling and it was to the point I was so stressed and upset I had to yell at her before she started it. I got my dress 3 days before my wedding. For the money I spent on alterations was not the service I expected. She is slow and very overwhelmed. Not to mention how dirty and cluttered it was down stairs. I would not recommend anymore ever use her.
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October 2023 by Amanda
I’m not one to post negative reviews, but in order to save other brides from making the same mistake I did... I’ll start off by saying I found Exquisite Bride by going to a bridal show. Lynda literally undressed a mannequin in the middle of the show just so I could try on my dream dress. I didn’t end up with THAT dress, but for her to do that for me was beyond expectation. I LOVE Lynda and the rest of the bridal shop team. The issue I had was with the seamstress that they recommended me to, who does work in the basement of the shop. When I first met her, and up until the last fitting, I had no issues with her at all. She is as sweet as can be. But her time management is AWFUL.I was supposed to have my final fitting on the Tuesday before my wedding, and when I was getting ready to leave work to make the hour long trip there, she called me and told me it wasn’t ready yet and wouldn’t be until maybe 4pm maybe later. I took a deep breath and said okay, let’s just reschedule for the same time tomorrow. She agreed and told me she would see me the next day. Wednesday comes and I leave work, pick my mom who works from home, drive an hour there, just to pull into the parking lot and her to call me and tell me that it’s still not ready. I told her we were in the parking lot and she told us to come in. My mom was furious and I had no words. I’m more understanding out of the two of us so I just said, okay, when will it be done? And she told me she would drop it off at my mom’s house at 8:30am the next morning (Thursday before my wedding), but she would have to stay up ALL NIGHT to get it done. Trying to make us feel bad for her? I took another deep breath and said okay, sounds great and I let it go. Next day comes, again it is now Thursday before my Saturday wedding, and I had to drive 45 minutes to my moms house in the morning to make it there at 8:30 to meet Ruth there to get my gown. I pull in to my mom’s at 8:30. No sign of Ruth. 9am comes- nothing. 9:30- nothing. Okay- maybe I’ll call her. I called her number and she doesn’t answer. Okay- maybe she’s on her way? It gets to 10:05 and I get a call. “I’m so sorry I slept in I know, I’m so exhausted, I’ll have it done by this afternoon” I say okay. 5pm rolls around and I call her again asking when I will get my dress. She tells me it’s not ready yet, maybe by 8pm. At this point my stepdad gets involved and just says we will GO get the dress, we don’t even care if it’s done at this point. We drove up to the shop and picked it up at 9pm that night. I didn't try it on because I was so exhausted and so fed up, I didn't want to be there longer than I had to, and I did NOT want her doing anything else to my dress. When we were leaving, we saw a car with two other women in it and they also didn’t look very happy.End of the story is— my mom and I both missed out on hours of work, and in turn money, and she created 100 times more stress, not to mention a lot of loss of sleep, a few days before my wedding. She also did not hem it enough-- to where I was tripping on it the entire night. She did not put the clasp in the back like she told my mom she would, and she didn’t put a liner on the straps like she said, so my straps were bothering me all night to the point where my shoulders were red.So, again. I’m not one to write bad reviews, but Exquisite Bride team— this is NOT okay. Broken promises on broken promises and a lack of accountability for poor service. PLEASE, something needs to be done about this, especially after reading a bunch of other recent reviews. I'm not the only one, but I really hope I'm the last...Thanks for reading.
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August 2023 by Breanne Katherine
Loved the quality of my dress and service of the staff - very friendly and helpful! That being said, I do not feel the same about their downstairs seamstress who was not able to complete my alterations until midnight the night before I was out of town for my wedding the next day. She delivered (literally!) but the amount of progress that was not made over the duration of 4-5 months was next to nothing, thus having to cost the business one star.