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October 2023 by Sarah Buchko
I'll start this review by saying I have been to almost every salon in the area at least once for solar nails, dip nails or pedicures over the past 15 or so years. This may be news to some, but you pretty much need an appointment anywhere nowadays. You can't expect to walk in to a nail salon and get a full mani/pedi or full set without a significant wait. Plan ahead, make an appointment if you don't want to have to wait. Also, please keep in mind that not all techs do all services. Some do pedicures and basic nails only while some do acrylics, dips and solar nails but don't do pedicures. Everyone has their area of expertise.With all that being said, Jojo does the BEST pedicures I've ever gotten. She is so thorough, getting all the gunk and ingrown nail and does an amazing job with making them even and pretty. John does a phenomenal job with dip nails, always even and symmetrical and I never had any issues with lifting or chipping. I wore my nails for about a month at a time and I type all day.I highly recommend them!!Services: Pedicure
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October 2023 by Pam Barton
I want to start by saying I get great pedicures here. The last 2 times I scheduled eyebrow waxing both girls who do it were there. Neither girl wanted to do it, looking at each other but refusing to acknowledge me. I had appts both times. If they don't want to do that service then they should take it off the menu!
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August 2023 by mirabelle justice
My manicure was great! Although the person doing my nails didn’t really engage in conversation with me.Services: Nail art
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August 2023 by Brooke Miller
They did a great job on my pedicure, however, the general attitude and unprofessionalism from the staff does not make it worthwhile to come back! They are snotty, grumpy, and overall unhappy people! Not a nice experience ?
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July 2023 by Hannah Gebrosky
I will never again be returning to this salon. After calling and asking if I could get a manicure and pedicure, I arrived and immediately felt unwanted and disrespected. I was told they couldn’t do gel, it would take too long. When I said I’d just get a manicure then, I was told people stayed to do my nails and toes so I had no choice. My nails were done by a young man and they look great! My toes, however, look like a child did them. They’re messy, bumpy, and all around horrible. I will be redoing them myself today despite the money I spent.Services: Pedicure
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July 2023 by Reem Elsaid
They did my nails so perfect and also made the nails very good loved it!!
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June 2023 by c KUK
Had an appointment and still asked to wait and hour. If you make an appointment request a specific person or you will just be taken when the next person is ready. that being said, my nails look nice.
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June 2023 by Tiffany Smith
My experience at this place was very unpleasant. The staff was very rude, the technician that did my pedicure didn’t speak English and couldn’t understand anything that I was saying, and when he tried getting help by a colleague that spoke English, they would look over at me from the corner of their eyes and keep walking or frown up there face. I felt very uncomfortable, embarrassed and unwanted in there salon. I will never return back!Service: Pedicure
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June 2023 by Asia Mack
one of the women who worked there was upset because we were walk ins & we told her what we were there for and homegirl rolled her eyes, huffing & puffing because they were busy like it was my fault lol
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May 2023 by Sophie Mitchell
I went to 1st Nail for the first time ever today. I was blown away!!! It was an amazing experience JoJo was super sweet and attentive. It was a super nice atmosphere, and I felt right at home! I got gel nails with rhinestones and they are stunning! I will definitely be going back!Services: Nail cut & filing
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May 2023 by nicole cooks
I am beyond livid with this salon I used to come here when I first came to Murrysville. My last two experiences makes me never ever wanna come back. I had a pedicure a couple weeks ago and I was very upset because she didn’t take her time she rushed. She didn’t even acknowledge me. I sat there and literally cried in the seat the whole time she was so busy that she didn’t even notice that I was crying today I went and got my nails done by someone that is obviously new there and they knew that he was doing such a bad job that’s why they continuously kept checking on him and no one even tried to help him. I’m so upset I’m never going back to this place again.Services: Nail designs
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April 2023 by motox320
How can you not allow tips on credit cards??? Not everyone carries cash or a ATM card. If you accept CCs you can add tipping.....
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March 2023 by Michelle Dail Peifly
First few times I went were okay. This is now the second time where my dip manicure is chipping off less than 24 hours after. This last visit, they charged me for a full manicure while the man didn't do any part of the service other than the dip (no lotion, cleaning nails, clipping cuticles, etc.).
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March 2023 by Kelly Mitsch
After not getting my nails done for years, I finally found First nails after a recommendation from a friend. John has been doing my nails for about five years now and they are the best! My nails are always exactly how I like them. I would recommend them to anyone. They are also always so nice and welcoming.Service: Acrylic nails
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March 2023 by Renee Modra
I have been coming to this salon since they opened. These people have become like family to me. I adore them and their children. They all work very hard and are always so accommodating. Diane & John have built a great family business and presence in Murrysville. If you see them outside the nail salon they are just as real & pleasurable as they are when you see them inside the salon. Over the years I have witnessed them trying very hard to please all their customers. I've also witnessed that there are some people that come in, mostly those that are feeling quite entitled, that they just can't please, (The cost of having your own business) but they certainly try to see that everyone that comes in leaves happy and are content with their services. JoJo, Kenny & Tina are amazing as well. They all take great pride in their craft and keep a clean, up to date facility With newer equipment, nail techniques & offerer the latest trends & colors They also take pride in providing great service/experience for their customers; old & young alike. While there may be a language barrier for some of their employees and their quietness is mistaken for being rude & not caring, I can personally say that this is not the case and nothing more than just that..not understanding. I recommend their salon to everyone; not just for the quality of their work, cleanliness of the salon and the services they provide, but more importantly for the way that they make everyone feel welcomed and that you, their customers really matter. ⭐️⭐️⭐️⭐️⭐️ from this longtime client!
