-
March 2024 by Ethan S
Always helpful when I come in. Excellent staff and management. Highly recommend this branch for managing accounts and money.
-
March 2024 by Jay Dean
Like most Pittsburgh area banks, it's rife with human error and poor communication skills on the parts of the tellers / manager / etc.
-
February 2024 by Emily Eidemiller
Super nice staff, they work efficiently, and work hard to help get you what you need
-
February 2023 by Chuck Kuhn
Service is slow and lousy. Assistant Manager is surly. Overall this branch is awful. I drive out of my way to the Greensburg branch and am very happy with service there. Avoid Murrysville branch!
-
October 2021 by Matthew U.
This bank has been here a few years. Added during the time of the construction of the nearby plaza and restaurants. When it first opened I believe it was a Fifth Third before they exited the region. I'm not a particular fan of First National as they burned me in the past, long story and not needed for this review. I seem to find myself doing my banking while on the road home from work late at night. Doing this that means I need to find an ATM that will allow me to do deposits. I was skeptical when I pulled in here if I would be able to do that. This sits on a rather big lot for a bank, but that makes it easier to get to the drive up ATM. The ATM is of the newer variety which made banking that night very easy. I appreciate that they switched to one that you do not need envelopes for. Being right along Route 22 makes for an easy on/off the "highway" through the area. Thus why I chose it on my route that day.
-
January 2021 by debora sanfilippo
If you have a cash business, stay away from this bank.The branch in Murrysville, PA is stuffed with unprofessional people and their customer service is extremely poor.The assistant branch manager and the manager made us wait 2 days to let us know if we could bank with them. We explained in details the nature of the business and they gave us the go. After less then a week the account was locked and both the manager and the assistant manager were careless and never updated us on what was going on.They leave their customers wondering what is actually happening while holding hundred of thousands of dollars from the customer, putting a stop in operating a business.Horrible bank, and horrible branch.Corporate should start to looking into the management and how they treat their customers.
-
January 2021 by Diane Mulhern
Horrible customer service. Would NOT recommend!
-
January 2021 by joel raymaley
Terrible customer service and very rude people. They will waste your time and lock your account for receiving wires! Do not bank here if you’re a cash business!!!
-
February 2020 by Scott Stepenosky
Exceptional customer service, everyone there is super friendly , remember your name, treat you with respect and kindness. If ever an issue work with you to help, very happy I switched banks...
-
October 2019 by Luke
The customer service at this bank location is absolutely atrocious. The one lady can’t count can’t add screws up your deposit and then looks at you like it’s your fault. I just spent 15 minutes waiting in the drive-through line there was one teller behind the counter one guy not doing anything and one person inside and a line behind me. Just horrible if you want good service go to the one in Monroeville
-
November 2018 by Innovate Pa Private 3D Home Rendering
I love this branch, all of the girls that work here are really nice and helpful and the manager Marc is thee man’
-
November 2018 by Ceria Yoder
This branch is the worst one I have ever been to because of The branch manager Marc Brokenbek!! He is a complete idiot, he is very unacommadating, rude and just has one of those smart know it all dry personalities. I had a few situations that i needed handled with my account and there was nothing he could do. Why is this guy here and what happened to the one before him? Not to mention Marc takes 3 days to call you back , even other managers from other branches who have tried to call him! Way to make people feel like they can’t trust their money in a bank first National Bank !!! Someone needs to call me and make it right!
-
September 2017 by Lucas Kowalski
Best bank in Murrysville by leaps and bounds. The customer service is great. Tellers and staff are friendly and treat you like a person. Can't find that too much these days
-
February 2017 by Louis Rosen
Great service here
