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February 2024 by Pam Aubrey
I recently received a gift from Gifted Hands in Murrysville, which was a furry poncho. Initially, I loved it and wore it once, but unfortunately, it shed all over my clothing, and I couldn't remove it with lint rollers or tape. When I returned to the store to explain the situation and inquire about an exchange, I was informed that, due to the elapsed time (more than 30 days), I could only receive a $13 store credit.I was disappointed not only with the product but also with the lack of customer focus in resolving the issue. The absence of a sincere apology or a proactive effort to make things right left me feeling that my business was not valued. While I've appreciated having a shop with unique gifts and personal items nearby, the overall customer experience fell short.I hope my feedback can contribute to improvements in customer service and product quality.
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November 2023 by Ally McQueen
Such a great shop with wonderful employees.
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February 2023 by di hapach
I love this shop! There is something for everyone, for every occasion. The staff is consistently wonderful and they are so very helpful in choosing the perfect gift or just something for yourself. The jewelry selection is spectacular! I’ve got my eye on a few pieces!
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January 2023 by Becky Carroll
I was there on 1-13-23 around 4:00 in the afternoon. There were 2 employees there. Went to check out, and the one woman came over and turned her back on me and started working on something behind the counter. Then a younger girl came over and started a conversation with her. Meanwhile, I am standing at the register, and both of them are completely ignoring me. I had to say “I’m ready,” before the younger girl waited on me. The other woman never even turned around. Neither of them even said one word to me. I was really taken back on how extremely rude they were. I will probably never go back. The funny thing is I was talking to a friend about it, and she said exactly the same thing happened to her, and she’s never gone back since.
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October 2022 by Roberta Carlson
First time visited and will definitely return. Beautiful knits, purses, jewelry and tons of other items at reasonable prices. Excellent shop for gifts for any occasion. Helpful staff and free parking. Recommend.
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March 2022 by Hannah Cochran
Very cute little place with a great selection. Kind and helpful staff.
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February 2022 by Elizabeth Grobstein
The store was stunning and I found a pretty hair clip and rings that I love and use/wear almost every day! I definitely recommend this store to my friends and family! I cannot wait to go back!
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October 2021 by Doyle Bros Lawn Care
Great store and unique gift ideas for family and friends. They’re always very nice and helpful too!
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January 2021 by Ashley Solo
Cutest boutique around. Great for thoughtful gifts. Something for each occasion, and a helpful staff.
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January 2021 by Doyle Bros. Lawn Care and Mulch
Great store and unique gift ideas for family and friends. They’re always very nice and helpful too!
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November 2020 by Jenna Besong
Ordered a few things for Christmas gifts including a couple of the personalized dog ornaments. I’m from Florida and everything shipped and was delivered super quickly! Everything was super cute, highly recommend!
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February 2020 by Nadeen Bartlett
Great store with many different gifts ideas to chose from. Bought a darling baby vest. Very nice staff. Will shop there again!
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January 2020 by T MI
Extremely cute store and not expensive like I thought it would be.
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January 2020 by Kim Parenti
I went to decide on some custom made bridesmaids bracelets & earrings. Wonderful experience! I can’t wait to see how beautiful the ladies look in their jewelry sets.
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October 2019 by Lauren Kwasniewski
This place is great for special gifts. I've purchased unique gifts here for Christmas, Mother's Day, and Bridesmaid gifts. They even neatly wrap my purchases for me! Also if you are looking for some unique Pittsburgh-themed gifts, come here. They have a wonderful section for that, too.
