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February 2023 by Michelle J Roberts
Great Place to go
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January 2023 by Dennelle Ripka
Been going to Rich for 13 years. GREAT CUSTOMER SERVICE. He is fast efficient and smart. Would nit go anywhere else.
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December 2022 by my email
DO NOT USE! Take your taxes and won't return mutliple calls. Got a letter from the IRS for a huge amount for TWO years. Taxes were done incorrectly and I have HUGE penalties for them not being done in time. Will not contact me back, won't give my taxes back. Never respond. Does not do taxes correctly and you will get surprise letters from the IRS from the years done wrong. They don't care about their customers. Don't have time for them. I am in HUGE debt due to their negligence. DON'T USE! DON'T USE
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December 2022 by mindi depeche mode
DO NOT USE! Take your taxes and won't return mutliple calls. Got a letter from the IRS for a huge amount for TWO years. Taxes were done incorrectly and I have HUGE penalties for them not being done in time. Will not contact me back, won't give my taxes back. Never respond. Does not do taxes correctly and you will get surprise letters from the IRS from the years done wrong. They don't care about their customers. Don't have time for them. I am in HUGE debt due to their negligence. DON'T USE! DON'T USE
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December 2022 by Christopher Sabalaske
TERRIBLE! I still don't know where my taxes are from last year. This year I don't even know if they have been filed. I call and leave messages all the time. I always get the same answer, he is busy, he will call you back. I never get calls back. I don't have my taxes. I don't know if they have been filed. i don't know if I owe money. I asked for my taxes backs so I can give them to someone else to do them, get the same answer, he will call you back. Never calls back, can't get taxes! Go somewhere else. Worst business ever.
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November 2022 by Ashley Pochepko
Absolutely the worst customer service and horrible way to run a business! I'm completely disgusted I have been going to Rich about 7 or so yrs never had a problem. I moved to Delaware and he did my taxes late the first yr I was here took 5 months and with all calls ignored for him to finally reach out and he finally got them done and also did not charge me to do them since he "dropped the ball" I thought that was great so this this past yr said okay let's go back to Rich so I did and boy did I regret it I send my tax information to him in February and here we are in July my taxes are still not done but he says you have an extension till Sept um I shouldn't need an extension you've had my stuff since Feb what is the issue and he sent a text back said he's been distracted and busy and haven't had time to do my taxes. Well sorry but that's your job. So now I am looking for a new account. Absolutely do NOT recommend Rich to anyone he doesn't know how to handle life and business.
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July 2022 by ashley parker
Absolutely the worst customer service and horrible way to run a business! I'm completely disgusted I have been going to Rich about 7 or so yrs never had a problem. I moved to Delaware and he did my taxes late the first yr I was here took 5 months and with all calls ignored for him to finally reach out and he finally got them done and also did not charge me to do them since he "dropped the ball" I thought that was great so this this past yr said okay let's go back to Rich so I did and boy did I regret it I send my tax information to him in February and here we are in July my taxes are still not done but he says you have an extension till Sept um I shouldn't need an extension you've had my stuff since Feb what is the issue and he sent a text back said he's been distracted and busy and haven't had time to do my taxes. Well sorry but that's your job. So now I am looking for a new account. Absolutely do NOT recommend Rich to anyone he doesn't know how to handle life and business.
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April 2022 by Diovi Duran
No good service is not responsible
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March 2022 by Nicholas Artemik
Fast,professional and a week later my refund was in my account! I've been a customer over 10 years now! I recommend him highly!!
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February 2022 by Beverlina Edwards
If you are looking for a professional and accurate tax experience, this is the place to go. Rich Brogan is not only a great guy but made filing my taxes a stress free experience. Would recommend to anyone! I am very pleased with his knowledge and kindness. Thanks Rich!!
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September 2020 by LuAnn Novotny
Rich came to our business for a meeting to take care of our taxes and provide info on Insurance. We gave him all our paperwork for personal and business taxes, he left and never ever heard from him again. This happened 2years ago...he has never ever returned our phone calls or messages left to please just return our records and to this date 2yrs later still absolutely no response and no records returned. I absolutely do not recommend Rich Brogan services whatsoever.
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February 2020 by raymonds Markert
Great place to get you taxs done
