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March 2024 by Jimmahz Gaming
Very good always, thank you
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February 2024 by Carol Novak
Courteous and professional services.
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December 2023 by Mojo’s Loom Knits
The worst place to get your child’s passport! If you have a child below 3, DO NOT GO HERE! THE OLD GUY that was processing my child’s passport has no experience at all and was very ignorant! My kid has an eye condition and I said that before hand. But he took 2 unacceptablePhotos and just proceeded to print out and charged us $15! I took my documents and went out there as fast as we can! Probably JUST PLAIN IGNORANT! I was not concerned about my child’s appearance in the photo, BUT her shirt was allOver the place and my husband’s hands were in the photo coz he had to hold her up high coz they did not have a stool for her to sit in, I DID NOT WANT TO CHANCE IT AND END UP NEEDING TO RESUBMIT A PHOTO AND DELAY OUR PROCESS!Wilkesbarre on the other hand was VERY PROFESSIONAL and even had a sheet to lay on the car seat to make taking a photo with kids a breeze! Just a whole lot better and with consideration!DO NOT GO TO USPS NANTICOKE IF YOU WANT TO GET YOUR CHILD’sPassport!!!!
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May 2023 by Zaid Martin (BluePorcelain)
Quite possibly the worst post office I've ever had to deal with. Totally unwilling to help customers, or do anything, really. Don't try to pickup your packages here before the day of delivery. The supervisor "wouldn't let that fly" sorry customers, this is a self-sustaining business. We don't need your patronage. - absolute joke.Privatize anything useful, exclude the US government and force these lazy "government" employees to find a real job where they're actually obligated to help their customer base. Government ruins everything.This location is in dire need of an audit conducted by The People.
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December 2022 by Kim Mercadante
This post office is the absolute worst! My mail carrier is AWESOME! He delivers & picks up my packages no problem! BUT the POSTAL MASTER is a cranky, miserable person who is too lazy to do his job. He's been very disrespectful & NO HELP AT ALL to myself and my husband - every single interaction we've had there!
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December 2022 by Matthew Wicker
This driver on 12/14/2022 in the honey pot area was very nice ? and respectful I didn’t get his name but he was very motivated to his job and has lots of kindness
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April 2022 by Andrew Blake
Made me laugh the last couple times here. Nice people. Increased rating to 4 stars.Reasonably polite people there but the phone number routes to a useless robot.I receive my mail, things get delivered, and packages are usually on time. I mean they definitely effectively do their jobs here. They behave and act professionally at least from what I have seen.Also they seem to give conflicting information about the prices of different mailing options for letters sometimes. I always have to ask, since I can never figure out what means what on their listings, and depending on who is behind the counter you may get different answers. Like for instance i've asked for signature confirmation and received two different prices from the different individuals that work there.All in all though it isn't an unpleasant experience there.Definitely no complaints at all, only my minor nitpicking.
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February 2022 by Rebekah Hart
Literally the WORST Post Office in America. How are they still open when they are run by rude, unprofessional, uncaring staff??? I have walked up to the counter, been seen by an employee, who immediately runs and hides in the back. DO YOUR JOB. Packages I have sent out have been destroyed, lost, sent back or just not even scanned in. I have to drive to Wilkes-Barre to send anything out which is a huge inconvenience when there’s a post office two minutes away. They might as well replace the counter with an automated postage machine and a drop off box.There’s also no larger package dropoff so you are at the mercy of the staff who don’t want to work, and you cant access the mailboxes or dropoff after hours. The guy working there was once EXTREMELY rude when I was trying to dropoff a small package at closing time like it was some huge inconvenience and I was breaking some imaginary rule by trying to put it in the dropoff box.Don’t go here.
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December 2021 by Claire G.
This is by far the WORST post office I have ever been to. It's dirty, outdated, and heavily lacking. I understand it's a small-town post office, and not that big, but there's no excuse to be grimey. The staff are extremely rude and do not care about their job. Each time I have been in to mail something has been extremely disappointing. There's rarely anyone ever working the front counter. They rely on a doorbell to alert them to customers, however, I've waited up to 10 minutes for someone to show up. The last time I was in, the clerk had just finished with a customer and I was waiting right at the counter in front of him. He just sat there ignoring me, writing a note on a piece of paper without even acknowledging me or saying "Hold on, I'll be right with you." I wouldn't be so annoyed if they at least would acknowledge you. There also was a time where there was no staff to receive a prepaid package, I waited and waited and WAITED. So, I left it at the counter, hoping someone would at least do their job. Turns out that the package was never scanned in, and ended up "lost". It was a return and I never once got my money back thanks to the post office. I run a small online business, and it's ridiculous that I have to drive over 20 minutes out of my way to mail packages when there's a post office 2 minutes away. I just can't afford to lose out due to incompetence.
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June 2021 by Robbie Orr
Failed to delivered package despite all tracking showing the correct date and the package having been received on location. Turns out the receiving notification was a lie and the package won't arrive for several days, phone call with an employee assured me it would be delivered as scheduled but that ended up being a lie.
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April 2021 by S Grimm
Deborah is always pleasant, courteous and helpful. It looks as if she really cares about the customers. She is a great asset to this office. Deborah, always stay as nice and honest as you are.
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January 2021 by Tyler Williams
Person who answers phones is very rude. Called about a passport and informed him that the online scheduling service is out of order and asked for an alternate phone number to make an appointment. Rudely told me there’s no number. Called another post office and he gave me a phone number to call. Not sure why this post office doesn’t know there’s a phone number to schedule services, perhaps someone needs training.
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December 2020 by Yahi's Gaming Corner
Always a quick visit. Very easy and fast shipping.
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December 2020 by George Gray
Make sure your mail when delivered is not being taken
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July 2020 by Kevin G
Post master Frank (last name omitted) is uninformed, incredibly rude, and should be reprimanded. I see this post office has bad reviews and I am not surprised, as it is run under this idiot's direction. I filed a complaint with the post master general today over mistreatment for a second time by the staff at this location.
