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March 2024 by Laura Brody
I've been to this urgent care several times and have had a pretty good experience each time with the doctor. However, the receptionists I've been met with the last couple of times I've been there have been very rude. Each time when I came in and said hello, she didn't even look up and just said "give me a minute" in a nasty tone. I wasn't demanding she do anything for me at that second. Then, as I was leaving, I waited behind another person checking in because I wasn't sure if I needed to check out, and when I asked if there's anything else they need me to do she said no obnoxiously as if I was bothering her and quickly looked away. More friendly (or at least the bare minimum of polite) receptionists would help make this place more pleasant for customers.
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March 2024 by Gillian Herschlag
Staff was wonderful and super helpful. Very patient with us when sorting out new insurance issues and incredibly friendly. Appointment was quick and easy. Can’t thank them enough!!
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March 2024 by Hope Lefeber
The staff and the doctor here are FANTASTIC. Particularly Tamika and Dr. Solis were so responsive and knowledgeable.
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March 2024 by andrea miller
Pleasant experience. Everyone was professional and friendly. I was in and out in no time. Kiyanna Riley was great!
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March 2024 by akash bhatnagar
Tamika had excellent bedside manners and superb with my blood draw. Thank you ?
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February 2024 by Alexis Ahiagbe
This place is pitiful! The receptionist is rude and not knowledgeable. They give misinformation over the phone. I have been there on two separate days to get an employment physical and PPD test. The first time I went, Saturday, February 17th, I waited for one hour and twenty minutes only to be told they do not have the serum needed to give the PPD test so they could not complete my physical. I called the next day, Sunday, February, 18th, to see if the had the serum and they said they didn't know when the order would come in. I called the next day to see if they had it. Someone put me on hold to check and came back to the phone and said they did. I then proceeded to this place for the second time. When I arrived, on Monday, February 19th, they said they did not have the serum and they don't know why someone would tell me that. To add insult to injury, they said they haven't received any phone calls their today, when I have the call in my cell phone call log. I have never seen such gross incompetence. What kind of medical facility can't order the supplies needed to do business within a matter of three days. There is no shortage of PPD serum, so I can't understand what the issue is. If I didn't need this done to gain employment, I would never ever use this facility again!
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January 2024 by Waseem Abbas
I visited and got a medicine that caused symptoms. I called to ask a quick question: should I continue or stop the medicine. The secretary answered and gave me her opinion on the matter (not sure why she thinks she's qualified to give me any medical recommendation!!) and then she said I can't speak to any practitioner! I told her it would take 1 min and am flexible how and when to speak but she refused and hung up in my face.
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January 2024 by sassafras sauce !!
unironically almost 2 hours to get strep and flu testsupdate: hannukah themed gnome on the counter. this place is alright
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January 2024 by Carl Brocke
My experience here is terrible. Do not go here go somewhere else the reason why I had to go there is because they accept our Workmen’s Comp. insurance. They’re trying to use my regular health insurance. They couldn’t register me right. They told me I didn’t need an appointment for follow up and then they told me I needed an appointment for follow up. the care there is absolutely awful. The receptionist, there are terrible they mumble not a single one of them wears a name tag. I had to give them one star you can’t give them a lower rating than that or else I would. There are no doctors on site only a PA. there is no one in charge, and nobody knows what they’re doing.I also feel that it is important to also let you know that I waited 2 1/2 hours before my blood pressure was even taken.
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December 2023 by Shar Z.
Awesome care and great team. Love the front desk people - very helpful and friendly. Glad I went here to be treated!
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December 2023 by William Shorts
They ask you to scan the UR code when you arrive. BE CAREFUL to note the DATE in the appointment setting. It schedules you days later, then you sit there like a chump. At least I did.
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December 2023 by Dara Lovitz
I am revising my 5-star review that I posted 6 years ago. This facility has gone down hill substantially since then. And I hate that I now have to find a different urgent care after having gone there since it opened. The current staff show up late so the waiting room fills up in the morning with very sick people that they won't check in. I don't even know if there was a doctor in the building as we were seen by a nurse practitioner. They don't tell you at the time you register that they don't have the test you need (in our case, a rapid strep test) so we spent all that time waiting only to be told they can only take strep cultures which they finally did. They promised they'd call me with the results the next day. Every day, I'd have to call them and they'd tell me that the results would be in that night and that they would call me as soon as the results were in. FOUR DAYS LATER, still no call from them so I called and was told the results. They never called me. I had to call them. And it wasn't "the next day," it was four days later. Also, for the four times that I called, each time, the call would suddenly disconnect and I'd have to call back. I don't know what's going on over there, but it's not the same urgent care that it used to be.
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November 2023 by Candace C
BEST STAFF EVER! I wasn’t feeling well and I called before coming. They made sure the registration process was easy by sending me a link. When I arrived, the staff were extremely pleasant and really worked with me. 10 out of 10 would recommend.
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November 2023 by Phoebe duPont Harris
I brought my 4 year old son in to have his arm examined. Even though this location had x-ray capabilty, Dr. Solis started off by trying to reset what he diagnosed as "nursemaids elbow" which caused my son visible discomfort. He didn't order an x-ray saying "Well, how could it be broken?" After the second "reset" didn't work we took our son to CHOP emergency room where they diagnosed an elbow fracture with an x-ray. I can only hope they didn't cause more harm and I will not be returning.
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September 2023 by Urban Poet
This place is professional, efficient, and the physicians are knowledgeable. I had several good visits, including a recent one with Dr. Nelly Tepper. She is compassionate and superb regarding diagnosis and rule out the possibilities. My problems got timely addressed, thank you so much!
