-
December 2022 by Mike Kim
Would give them negative stars if possible.Tellers literally lie to you on the phone, tell you something different when in person and manager just doesn’t want to do their job. What few good tellers that were left are gone now and it surely shows from their lack of customer service.
-
October 2021 by Jane Beckmann
My experience was very different than the other reviewer"s.Everyone I interacted with was extremely friendly and helpful.Arsi, the woman I worked closely with (a complicated transaction) was patient, professional and knowledgeble. She truely went above and beyond!
-
July 2021 by Rachel Chase
Excellent customer service! Gaby is such a helpful teller and went outside and showed me how to deposit a check at the ATM.
-
May 2020 by Steezy Dre
0 starts. overdrafted, so i went with my other card to ATM to take cash out to reconsile. ATM ate my card because i owed them money. lost my id recently and was planning to buy a new one. they wouldnt give me my card because i didnt have my ID, though they obviously knew who i was had my id on file and i live across the street. manager Joy was extremely unprofessional and refused to help in any way. definitely closing my account with these a-holes. f u citizens bank.
-
March 2020 by Brave Link
0 starts. overdrafted, so i went with my other card to ATM to take cash out to reconsile. ATM ate my card because i owed them money. lost my id recently and was planning to buy a new one. they wouldnt give me my card because i didnt have my ID, though they obviously knew who i was had my id on file and i live across the street. manager Joy was extremely unprofessional and refused to help in any way. definitely closing my account with these a-holes. f u citizens bank.
-
December 2019 by David Miller
Getting worse. The new people who work there are not the nicest people at all. The old staff was more friendly and helpful
-
November 2018 by Eileen Doherty-Sil
Friendly staff, always helpful - I have been a customer of this bank for over ten years and never been disappointed.
-
September 2018 by Big K.
People beware ! Worst bank ever !! They cheating on fees . Worst customer service employee Panama ans India what a trash bank stay away !! Like Wells Fargo wish the close ans lose money for what they doing to us !
-
December 2016 by Blake F.
A great bank conveniently located in the heart of Narberth. The building is brick with green awnings and a large parking lot on the back. It is fairly small, but new and clean. They have a front desk where you can make a withdraw or deposit. They also have candies including lollipops and during the holidays Hershey's chocolates. They have an ATM on the side of the store facing the sidewalk, but they only have one. That can cause small delays. The staff here is very friendly, relatable to and prevent back-ups in the lines. This bank is also located close to the Narberth Bird Reserve. Would recommend!
-
November 2016 by Ray Ehly
Absolutely the worst management ! Branch manager is a snake and extremely untrustworthy ! Investment team are incapable of using a calculator:( Horrible customer service! Wouldn't let me give them zero stars.
