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“I have always found this post office and Tony my mail carrier to be efficient and pleasant. Most of the posted low ratings are about passport services not normal post office business.”
“The person on staff when I went was super helpful with me getting pictures of the item boxed and sealed which I needed to send to the recipient. Not only that they were at the same time processing several other customers in an unexpected early morning rush.
I personally think management should make sure if this happens a lot that there’s two people on site. The staff member there handled all of us with professionalism and grace. Totally appreciate you.”
“Out of several hundred old books I’ve had shipped to me from all around the world over the last 20 or so years, the packaging work of the Packaging Store in Philadelphia was absolutely the best of all! My compliments!!”
“Imani and Eric are both awesome! They were helpful, friendly, and had my print materials ready to go (along with answering all my questions). 10/10 experience at this store, and I’ll gladly continue to go back!”
“I just came in to do a quick Amazon return but there was a line. The worker, Casey was so patient and helpful with the customers that were struggling with returns. She definitely went above and beyond to make sure they got what they needed. She was clear about pricing and helped get things sent to the printer. I think people behind me were impatient but I know those other customers needed and appreciated her help. Well done!”
“Carney and erik are amazing customer service reps. Whoever has had an issue in the past must be absolutely insane. I've worked a lot of customer service so I definitely know. Carney is an amazing worker who always has a great attitude and tries very hard. She can only do and control so much so an employee and people need to understand that. She always does her best! Thank you guys for making the ups store great. You guys should definitely get more recognition.”
“I really appreciate the UPS Store #7562. I make my way to this location no matter that other stores are closer. It's the customer service and the parking convenience. This particular day Isabel was so patient, professional, and welcoming. Great personality. Thanks for going above and beyond to make sure we were taking care of and satisfied. Thanks so much Isabel for being so awesome!”
“I had such a great experience at this UPS Store thanks to Dan! He was incredibly helpful, patient, and understanding throughout the entire process. I came in feeling a bit overwhelmed, but Dan took the time to walk me through every step, answered all my questions, and made sure everything was done right. His professionalism and supportive attitude made all the difference. Thank you, Dan—you turned a stressful day into a smooth one! Highly recommend this location because of the outstanding service.”
“Everyone was so helpful and willing to accommodate all of my boxes for a move I am making. Even though there was a line it moved very quickly and associates were friendly”
“Thank you so much both women in the store early Friday morning it was a power outage that occurred but they didn’t panic at all ,still remained professional tried there hardest to a a-company ever guest despite the circumstances ! They Even manger to give me a phone call when my package came in ! I just wanted to say thank you ladies both so much you do very well under pressure and I condone you dearly for that everything you do .you both are very rare and I truly wish it was more people in the world like you both professional ,helpfulness ,patient , customer service is top tier , literally understanding thank you for allowing me and others to return to a store that has one of the best customer service hands down !!! Thank you so much and marry Christmas ladies and happy new years !”
“I ordered my print online beforehand at Campus Copy Center. I emailed Anthony back and forth before coming. When I showed up, it was ready, which I really appreciated. At first, I wasn’t totally happy with the color quality, but Anthony helped me right away and fixed the issue super quickly and easily.
He was honestly so helpful and made the whole process feel simple and stress free. The price was also a lot lower than Staples, which was a huge plus. I’m very happy with how everything turned out. I would definitely return and recommend them. Anthony made it so easy and comfortable, especially for someone like me who had no idea what they were doing.”
“The young gentlemen behind the counter are always so patient, helpful and friendly. It's refreshing to see the younger generation not on their phones while they attend to customers. Very fast and clean store.”
“I stopped in on 3/5, a couple hours after calling to ask about notary services. The gentlemen were pleasant, professional and helped me mail the documents after getting them notarized. I would definitely recommend and I would return. He didn't even charge me for the envelope or witness, just notarizing which was very affordable. Thank you mailsource!”
“I initially contacted them to get a quote packaging a lamp I bought at an Auction for shipping across the US and am very glad I ran across them! Everyone I spoke to there was very responsive and knowledgeable with my query. Not only did they expertly pack the crystal lamp, which arrived in one piece, they managed to disassemble it slightly, saving me a lot of money. And plus their overall packaging price was significantly more cost effective than the UPS Store quoted. Would definitely recommend to anyone looking for efficient parcel services at a reasonable price!”
“Quintin in the copy department was extremely helpful in preparing a brochure I wanted for a family reunion. He showed me a variety of affordable options and made it happen in a short period of time. I had no idea Staples offered so much! Many thanks for the speedy service and stunning brochure!”
“Thank you Shane!!!
This has been my go-to spot for mailing/shipping/notary for years. They are professional and offer suggestions to save you money. Keep up the awesome service!!!”
“Dear Jayden and Erika,
I just wanted to take a moment to sincerely thank both of you for the consistently outstanding service you provide at the UPS Store. Your accommodating and helpful nature never goes unnoticed, and it truly makes a difference every time I visit.
Whether it’s assisting with shipments, answering my questions patiently, or going the extra mile to ensure everything is handled smoothly, your dedication and professionalism stand out. It’s clear that you both genuinely care about your customers, and that level of attentiveness creates a welcoming and positive experience.
Thank you again for being so reliable and kind. Your hard work and friendly attitude are deeply appreciated, and I feel fortunate to have such wonderful people helping me whenever I need it.
With gratitude,
Kisha W”
“This was my 1st time using Navis pack & ship & it won’t be my last !! They showed extra care for giant my crystals . Navis came in like “a knight in shining armor” .. They took the job last minute . My moving company who said they could do it , backed out at the last minute , the day that I closed & had to be out of my house for the new owners to move in.. of course I panicked & then by brother called Navis in Los Angeles, we spoke to Elin Perez , she said they were about to close & then , said “don’t worry we’ll be there in 20 min” .. They came right away , got the crystals , crated them up & shipped them out from Los Angeles to their sister store on the east coast . This is where it gets juicy!! In comes Dan Cramer , Owner & boss man of (Navis Pack & Ship #PA1104) , not only did Dan come in like the greatest super hero of all times , he eased all of my concerns about how we were going to get my 1800 pound geode through the front door if my new home ..Dan delivered , No drama , no chaos , just a new platform for my giant geode & an easy move for my precious stones !! I am beyond grateful for Elin , Dan and the fellas on his team !! If I ever had to move anything again , I’m definitely calling Navis Pack & Ship !! I highly recommend this company to anyone who has something that they hold dear and near their hearts , that needs to be shipped and handled with care !! Call Navis , They are literally the best !!!! Shout out to Vickie Fox , Thank you Queen ???✨?”
“Typical UPS store. My complaint is the staff could be a bit friendlier, but it's not like this is a restaurant so whatever.
Update… friendly staff this visit.”
“Friendly & professional staff! I always feel welcomed & have used them for 15 years… The new, younger management has updated policies yet kept the previous owner’s kind energy!”
“I went in to get a box of copy paper but I have a back injury so I couldn’t carry it. An employee offered help - his name was Chad- and helped me bring it to the front and check out. When he realized the discount didn’t apply because I had to spend a certain amount, he suggested another paper, carried that one back and brought the new one, and then helped me carry it out to my car !! (It was really heavy!) Not often you get someone so helpful and friendly. Thanks, Chad!”
“Came in today was immediately greeted upon entry. Staff had no problem helping me find a micro SD card. The store was well organized all employees were helping customers or helping each other. Very nice shopping experience. Would recommend they have a variety of different items not just printing stuff. Thank you Staples”
“Mannnn my guy Sean that work there is a Freaking life saver for real I was just meeting deadline for wat I was coming for and it was basically done for real and he could of had said no we done witch they was but he Took me anyway mann and that luv I had appreciate that so much cuz I had got denied at 2 post office before I came they and he pulled threw mann they attitude was great everything was good mann and I don’t never leave a comment but thumps ?? up to this post office ?????? I’ll recommend”
“I STOPPED THIS MORNING...AND A WONDERFUL YOUNG LADY HELPED ME BEYOND THE NORM ! KI KI WAS SO PLEASANT & HELPFUL ! BEING SENIOR CITIZEN & NOT GOID AT TECHNOLOGY...WHETE KIKI WENT BEYOND WITH HELPING ME !! I WILL LOVE GOING BACK TO SUCH NICE SERVICE !”
“Khi from the 1229 Chestnut St location in Center City went above and beyond for me today! So appreciative for her knowledge, help, and support. She’s the best!”
“I recently had an issue with my order and reached out to Mr. Shrinkwrap for assistance. From the moment I called, the experience was seamless. Sonia, the customer service representative who answered, was incredibly professional, knowledgeable, and courteous. She quickly understood the issue and worked with me to resolve it to my complete satisfaction. Sonia is truly an asset to Mr. Shrinkwrap. Her dedication and expertise made the entire process smooth and stress-free. It was refreshing to speak with someone who genuinely cared and handled everything with such professionalism. Thank you, Sonia, and thank you to Mr. Shrinkwrap for outstanding customer service!”
“I do a lot of shipping for work and not only is this the most convenient location for me, but it's also the best shipping service I have used in Philadelphia! Elsewhere I feel like I am inconveniencing the employees by walking through the door, but here it feels like seeing a friend. They have plenty of options for shipping supplies should you need some. Cool shop, great people!”
“I have had the privilege and the pleasure of dealing with Postnet for over five years. I work in marketing and many times have had to deal with print shops, agencies etc. Postnet has always been there for me.
I can rely on them for notaries, package sending and printing and graphic design work. They have always been there for me and understand me and my life and business. Even if a mistake from a print shop happens- the owner Felice knows and immediately is there to fix the situation with grace and gratitude. Such a refreshing change from the big corporate places like FedEx and UPS.
They help with local community evants and their staff is always polite, professional and reasonable.
What a treasure of a local businesses that we all miss in today’s hustle and bustle.
I truly trust them with everything I do!!!”
“I always have a good experience at this Staples store. The cashier, Sue, is always extremely helpful and pleasant. On this shopping occasion I purchased party favors and helium balloons, and was very pleased with my purchases”
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“I had a great experience ordering my save-the-date cards through Staples! The quality exceeded my expectations, the printing came out beautiful and clear, and the turnaround time was very fast. The colors and details matched my design perfectly, and everything looked professional and well-packaged when it arrived. The ordering process was simple and easy to use, which made wedding planning a little less stressful. I’m really happy with how everything turned out and would definitely recommend Staples for wedding stationery and special event printing!”