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October 2023 by Pappy Moose Moose
I've been to Bissell eye care twice now. Im 53 years old and ive never felt more comfortable with a Doctor and his performance in my life. Classy, caring and just so down to earth. Thank you Dr. John Bissell for making today's experience heart warming and professional. Not to mention top notch as well. This guy cares and takes his time showing it. I'd tell everybody to go here.
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October 2023 by Brenda Trettel
I went to have my glasses adjusted as they were sliding down constantly. They adjusted just perfectly.
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August 2023 by James Falbo
Dr Long is worth the price of admission, she’s intelligent, great bed side manners, super friendly, and answers all questions thoroughly.Her assistant Ashley exuded an Above and Beyond persona-very cheerful and treated me with such kindness.Highly recommend Dr Nicole Long for all your eye care needs……. I received a very detailed checkup!
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July 2023 by doug molnar
Both times I called the person I talked to was very rude.
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January 2023 by Megan Knight
I've been going to Bissell Eye Care since it was just Dr Bissell's office. I loved Dr. Bissell, he was always informative and ready to provide more details if you asked. My glasses and contacts were always perfect every time.Then Dr. Bissell retired. Dr. Long joined, they moved and the last time I got classes there it took 4 tries to get them close, they're still not right. I wear my Zenni Optical glasses instead of the ones I paid hundreds of dollars for here. Contacts? Don't even bother. Dr. Long wanted me to try these multi focal lenses. Three different trial packs, they never got the script right. I wish I knew how to read that machine so I could tell if what I was given was what was actually reading on the machine.After 20 years, I'm finding another eye doctor.
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January 2022 by Jeff Moon
Dr. Long and her staff are absolutely fantastic. In my first appointment she was caring and was concerned about my best interests. She took a tremendous amount of time to explain things and be thorough. Something a lot of doctors don’t do anymore. Dr. Long is personable and makes you feel comfortable. She noticed a certain thing other doctors haven’t and helped make a change that will make a world of difference because of her thoroughness. The entire staff is friendly and professional. I’m extremely lucky I found an eye doctor and staff who puts in the time and are very helpful and friendly. Well done to the whole staff.
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January 2022 by austin warner
They fit me in on an emergency work related eye injury and determined the problem fast gave me a great solution to fix my problem. The staff was extremely helpful, and also Dr Nicole king was fantastic.
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January 2021 by Savannah Fennell
This morning was my first time at Bissell Eye care for an exam and to pick out new glasses and it was AMAZING. All the staff I encountered today was great and helpful. I first met with a girl named Haley who was extremely friendly, then with Laurie who really took her time to help me find what was the best glasses for me (because I’m just so indecisive), after that I met with Dr. Bissell, he was super informative and really explained and answered all my questions thoroughly and took his time making my appointment enjoyable. I would strongly recommend this office!!
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January 2021 by Vi nguyen
Today was my first time here at Bissell Eye care in Natrona Heights. Usually when I go to any other eye care they get you in and out and don’t really explain much. Dr Long is amazing. She went over everything and made sure Everything was comfortable. She even made sure to try different contacts and made sure they fit well. Will definitely recommend to anyone!
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January 2021 by aaron seagriff
I had broken my glasses and had no backup pair. With Covid-19 going on, all other ophthalmologists in the area we're booked up and I could not be seen for two months. The kind and Professional people at Bissell eye care in Natrona Heights went out of there way to fit me into there busy schedule, seeing me the next day. Taking time to explain and answer any questions that I had. Very friendly and great Covid-19 safety protocols in place. I would recommend them 110%.
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January 2021 by Lynn Sypula
Love the new office and location. Very friendly staff, and no waiting. Dr Bissell is very professional, and does a very thorough exam.5 Stars!
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January 2020 by Levi Goheen
I've seen Dr. Bissell previously and have always had a great experience. He's always been very friendly and conversational. I saw Dr. Long for my last appointment, she was also very kind and provided me with a new care routine for my prosthetic eye. Both doctors overall were very kind and pleasant, I would highly recommend them to anyone.
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January 2020 by Keith Munshower
I went into my new Eye Plan carrier website to find a provider for an eye exam. Bissell Eye Care had been listed with the most convenient hours and location. I called to schedule an appointment and the receptionist asked for my insurance. When I responded the receptionist had explained that I needed to check to see if they were an authorized provide. I had explained that I was in their website and Bissell was listed, she then said that I need to confirm they are a provider.I thanked her for her time and said I will find another Eye Doctor. I would think they would have a small clue as to who their insurance carriers are. Since she was so unpleasant on the phone, felt it best to thank her for her time and move on to somebody else.
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January 2020 by Lan
I have been a patient at this practice long before it became Bissell Eye Care. Unfortunately my experiences with Marla are anything but pleasant. Sad to say she is the reason that I and my family have left this practice.
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January 2020 by Donna Devore
My son had trouble getting his contact lense script figured out ...... this doctor took the time and made the effort to get it right for him unlike the place we went to before Bissel. Excellent customer service and all employees are friendly ..... can’t wait to see the new location ❤️ Great work ...... Bissel gained five new members from my sons wonderful experience.
