-
February 2024 by Caleigh Gran
Had a so-so experience trying on dresses here. They need to invest in upgrading their shop. Compared to others I visited, this one felt musty. Not geared towards the modern bride. My stylist was nice, but she did make a few strange comments to me... For example I tried on an itchy dress and she blamed it on me having dry skin...very interesting way of trying to make a bride feel special...The owner Susan also stepped in to say hi, and while she was friendly and offered discounts, we kind of saw through the façade and could tell she was really doing the absolute most to try to get a sale. In the end none of the dresses I tried on were right for me. Also the staff seemed stressed. To be fair, there was a trunk show going on so maybe they were simply busier than usual and the vibe I experienced wasn't the norm.
-
February 2024 by Molly Moore
Predatory practices. They pull dresses double your budget and gaslight you when you know it doesn't fit right and will aggressively cut the tag off before the dress is even paid for. They also supposedly cut the dress before I completed payment! Red flags all around. Put a deposit down and thought better of it. They won't even apply the deposit to something else in their shop other than another gown which I won't trust them with again. They're either dishonest or blind, the dress doesn't fit. I was so nervous to even plan a wedding or get a dress without a support system. I was alone and they most certainly took advantage. Don't go here.
-
January 2024 by The S.
Awesome. When we took my sister for her prom dress, it was beautiful. The service, the selection, and value of the place was amazing.
-
January 2024 by Amber Nelson
My sister had gotten her dress here about five years ago, and it seemed like such a lovely experience, I knew I wanted to come here for my dress.Really wonderful selection of dresses and both my consultant, Jetaime, and my seamstress, Mary, had been so kind, friendly, and professional. Wedding dress shopping can be a bit overwhelming but I felt at ease and supported during my time at Sandra’s!
-
January 2024 by LisaMarie Barrientos
If I could give zero stars I would. I would like to start off by saying over the last 10 years we have given this establishment business by purchasing wedding gowns and bridal dresses here. It's now my sister's turn to get married and multiple people in my family recommended this shop. My sister scheduled a day for both bridesmaids and groomsmen to get measured. We arrived and were put into a room and received no service!!!! For two hours not any of us were measured or directed in any way. The OWNER of the shop finally stepped in and offered nothing but racist remarks, degrading the groom based off ethnicity, we were told this wasn't a good fit, she likes working with people who match dresses. Instead of finding solutions she told us nothing could be done. Her rude remarks of "these dresses are $400" insinuated we don't have money to be here. She kept saying we didn't belong. Treated a bride and groom like garbage. Nothing was communicated correctly by this establishment. If you want to experience racism towards immigrants, two hour wait times and waste your entire day this place is the perfect place. ZERO STARS. AND I WILL BE FILING A COMPLAINT WITH THE BETTER BUSINESS BUREAU. Ohh and Susan is the owner beware....
-
January 2024 by Breno Provetti
They were so racist towards all my groomsmen and bridesmaids... the owner of the store is extremely arrogant and the employees complained about her, but they were certainly rude at times. A lot of racism towards my family and a lot of lack of respect... this is sad and disrespectful
-
January 2024 by Sidney Costa
Terrible experience, drove an hour from New Jersey because it's my friends wedding. Waited for 2 hours to get measured and nothing was done. Demanded up front pay ( for a wedding 9 months from now) which was not agreed upon prior. Did not want to measure us anymore. The owner showed up and said we do not fit their profile and that we should go elsewhere Completely mistreated. Not sure if it's because they thought we were not good enough for them or because some of my friends were immigrants and spoke no English. If your looking to be treated lime garbage this is the place.
-
January 2024 by Leo Andrade
We drove over one hour from New Jersey. Waited for two hours to get measurements that we never got, then we were told that we had to pay everything up front which is not what was stated on the agreement. We tried to talk to them only to hear “we don’t think you are a good fit for us” from the owner. They said they thought we weren’t going to go forward with the deal so we weren’t getting measurements done. We did nothing wrong, we had the money to pay but wanted to follow the terms given when we initially scheduled the appointment. We were lied to and treated very poorly for no reason.
-
January 2024 by Ashley Hoffman
I will recommend this place to anyone! They helped me find my dream dress at a reasonable price and Nadia was so nice! I can’t thank them enough for their help!
-
January 2024 by A V.
A great selection of dresses! Consultants and seamstress have been so friendly and supportive!
-
January 2024 by Sidney C.
Terrible experience, drove an hour from New Jersey because it's my friends wedding. Waited for 2 hours to get measured and nothing was done. Demanded up front pay ( for a wedding 9 months from now) which was not agreed upon prior. Did not want to measure us anymore. The owner showed up and said we do not fit their profile and that we should go elsewhere Completely mistreated. Not sure if it's because they thought we were not good enough for them or because some of my friends were immigrants and spoke no English. If your looking to be treated lime garbage this is the place
-
December 2023 by Adria Nemeroff
Botched alterations on my dress then held it hostage for full payment on remarkably bad work, so I scrambled to get it looking remotely symmetrical barely in time to wear the dreaded thing. Save yourself, go elsewhere.
-
December 2023 by Sarah Pallitta
Majority of my experience was positive as far as finding my dress and staff helping me with fittings, but the tailoring of my dress was subpar. I picked up my dress a week before my wedding and I pointed out an area that was puckering on the bodice of the dress due to where the seams were brought in for fit. Also the cups that were inserted caused major gapping in the chest area. I was told I'd have to use body tape and once it was starched it would go away. When I tried the dress on again at home, I ended up removing the cups myself and ran out of time to fix the puckering with another seamstress. My wedding was perfect but my dress wasn't.
-
November 2023 by Nichole Henritzy
Absolutely amazing service every single time I have utilized the services provided by the shop. 10/10 would recommend. I have used them numerous times.
-
November 2023 by Jenny Leymeister
Bridals by Sandra is an excellent salon. I’m local so it was also super convenient. They have a great selection of wedding dresses. During my shopping appointment, I saw my dress on a mannequin and the saleswoman took the dress off the mannequin so I could try it on. My fittings with Jackie went really well because she knew how to tailor the dress to complement my unique body type. Communication with her was super easy and she kept me updated throughout the alterations process. Overall, my experience with them was excellent!
