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October 2023 by Vaughn Hayes
We could not say good enough things about Nazareth Ford. With both of us still being young and establishing credit, Jordan worked every avenue to get us a total upgrade from our previous vehicle. I have been to many car dealerships, but no one comes close to the service Jordan provided. As if it could not get better, we also had an amazing insurance representative, Jermel, help us add the vehicle onto an existing policy, while also making us laugh until we couldn’t no more. I was even extremely pleased with the financial manager, Ryan, who helped us solidify the deal and gave us a great extended warranty. I am not usually the type to leave reviews, but these three men made this experience such a breath of fresh air. We will definitely be back!
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October 2023 by Bill Hines
Matt Murphy did a great job as my sales rep, was patient and professional through my persistent questions and requests. I had some trouble with a cashier's check and they were patient in waiting through that delay. Service dept seems good, I'll find out when I go back to get a brake controller put in tomorrow and another item that needed attention.
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October 2023 by Bryan Crist
My experience was mixed. My salesman Matt was great and did his job well and appreciate his efforts and to him I give him a good reviewHowever My issue with this dealership are the people in charge of Matt. I bought a used car for my daughter and went in on a slow day and no one was there but us. We started making offers and negotiating but the salesman had to take offers to sales manager who did the slow play response of 10-15 minutes each time. Highly annoying. I countered twice and that alone took 20-30 minutes to get 2 answers. I run a business and I value my customers time these people do not.The shop installed new front brakes wrong and car started smoking close to home which I am taking to different shop to adjustJust not a good experience and if I’m buying a Ford product it will not be from Nazareth Ford
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September 2023 by Julie S.
Took my truck in to get 2 tire sensors repaired. They said it would be one hour - reality is it should be a very simple easy fix. I had planned to wait but they convinced me to take their shuttle home to wait....I expected it to all be done by noon at the latest. 9 HOURS LATER I finally got a call telling me the problem - which was obvious when I dropped it off. No one had fixed it or touched it and I was told it could "maybe" be done the next day and would cost over 400$ !!! Not acceptable customer service in any way! The one individual calling was nice but complete lack of management - where is the GM in this?
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September 2023 by HighOctane67
Don’t bring your car here if you value honesty. I brought my car into the service department on Wednesday for my appointment that day. I was then told I could bring it back a week later, or leave it because that’s the soonest it would be touched.The service writer for my car almost seemed offended that the car had long tube headers. And was quite rude over the phone over them.But the original issue for drop off was my ac compressor. They called me yesterday and said ford already approved the warranty work and my car would be ready today. After approving this work they called me back this morning claiming it was out of warranty and ford never approved it.If you can’t keep your facts straight it makes me feel like you’re more interested in making the money off non warranty work. As opposed to the dealer not making money if it was under warranty.I will certainly be bringing my business elsewhere. Big red flags from this service department…
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September 2023 by Darrien
Another "big" dealer who lowballs your trade, yet doesn't move on the overpriced vehicles on their own lot during an inflated, high interest market. They want to offer the least amount for trades and try to make $10k on you. Stick to small dealerships that value you!
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September 2023 by Joseph Petry
Very pleased with Jordan Roehrich, the salesman I worked with, and sold me a nice used Ford Explorer. I was displeased with Jake Roehrich, the business manager who closed the deal was rude and constantly tried to rush me through all the documents. Consequently, I needed to get assistance from a relative and a lawyer so I could properly read through the documents to understand what I was signing.
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August 2023 by Robert Dobosh
Very friendly. Not pushy. Team ask your opinion about what you would like to look at. Comfortable experience explained all aspects of the vehicle you were interested in in detail, describing all the features, functionality and apps and usage, and how they apply to everyday use. Took the time to review the overall pricing plan options, rates, and where you needed to be to be comfortable with your loan. Describe in detail their warranties, maintenance schedules, free inspections, oil changes. Great experience.
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August 2023 by Jason Lee
As someone who spent the last year following concerning nationwide trends regarding the ordering and purchasing of Ford Mavericks, I was genuinely relieved to find Nazareth Ford to be true to their word, helpful, respectful, and full of integrity. It was my first new car, and after a significant 10-month build wait time I genuinely appreciated crossing the finish line with a smooth and excellent purchase experience. I will recommend Nazareth Ford going forward. They are one of the good ones worth working with.
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July 2023 by Rich Kutzura
Purchase a used vehicle from here and noticed the passenger mirror didn't work after I purchased apparently my fault. Spoke with the salesman Tom and was told that Cory manager said there is nothing they can do. They also hid information about the vehicle until after I had already purchased it which probably would have changed my mind. Don't ever purchase from Nazareth Ford my lesson your gain. Never again worst experience. Will never returnUpdate: After this review Nazareth Ford at least took care of the motor mechanism. The rest is cosmetic and I guess that's my problem I didn't find it at purchase. So much for seller disclosure.
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July 2023 by Randy B
Matthew Murphy you are the man !!! As soon as I got the video of the car I knew when I came in that I was buying it from you and nobody else ..this salesman is very good treating his customers with straight forward answers and is not pushy .with that said things went really fast and we bought the suv that we came for and everything went smooth ..now this is for his boss …awesome employee you have …I would buy another car here for sure …..now to new customers go see Matthew Murphy and let him sell you that car and you won’t regret it ….
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July 2023 by pat johnson
Jordan was THE BEST !!!!! So easy to work with couldn’t have asked for a nicer sales consultant. Todd the business manager took care of the financing and all the other paperwork quickly and Shay from insurance took care of that part. They made everything so comfortable and easy for me. I highly recommend Nazareth Ford !!
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June 2023 by Av Bernardo
We had the most amazing car buying experience. Jordan and Jake were very informative, professional and personable. I would encourage anyone looking for a new vehicle to stop by and shop here. You will not be sorry!Jordan and Jake: My son and I thank you for everything!
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June 2023 by Tiffany Miller
Nazareth Ford is my go to dealership. I have bought my last three cars from them. I get a great deal each time and the sales people are great to deal with. Tom and Corey made it happen for me.
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June 2023 by Caroline Camara
We worked with salesman Jordan. He was awesome! Very friendly and personable. He worked really hard with Corey to get us a monthly payment we were comfortable with. We worked with Jake in financing also and he was just as amazing! Highly recommended!
