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February 2024 by Zac Keifer
Went to get my passport , as the website clearly states “walk in hours 10am-11am” and the people who worked there had no idea and were rude. Definitely recommend not going here.
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December 2023 by Nancy Schlake
I love this post office. It is old and quaint, and full of history. Everyone I have ever interacted with has been very friendly and helpful. I hope it's around for a long time.
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December 2023 by Queen Razor
I wish I was able to leave this post office with 0 stars due to the terrible customer service. I went to redo my fingerprinting for the FBI summary check since I got a rejection letter since my fingerprints were not done correctly the first time in this same post office. Not only that I had to wait so long to finally get called in, the man with the glasses who was doing the service gave me the WORST attitude when my left hand was having a difficult time printing. I did not want to spend another 50 dollars from having an improper print again but he was extremely disrespectful towards me and almost wanted to completely stop from giving me the service.
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August 2023 by Donald Hower
A really beautiful Post Office in a lovely location within close proximity to Center Square! The frontdesk staff were super enthusiastic & full of smiles! The Office was clean and easy to navigate!
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April 2023 by Jessica Filchner
Excellent experience today with Steve! I had a missing package and he was very knowledgeable, kind, and patient while answering all my questions! Much appreciated!!
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April 2023 by Denise V (MissYuck)
I got my passport at this post office without any problems in 2020 before the pandemic started. I was nervous when I arrived, never having been there, but everyone was very friendly and helped me through the process. Last Friday, I walked to the post office with a thick envelope of paperwork which I couldn’t fit in my apartment building’s outgoing mail slot and I also wanted to make sure I had put enough stamps on it. The woman at the counter was very polite (I was again feeling clueless as to how to approach someone at the post office and ask for something-there’s a pattern here) and weighed the envelope for me as I held my breath and she then assured me I had enough postage on it and mailed it for me. I received a call immediately after the weekend from the place I mailed it to, so they got it to the destination quickly, which was greatly appreciated. I love my mailman, Dwayne (hope I spelled that right, he told me more than once before!) and will always appreciate his hard work and kindness, his positive attitude.
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March 2023 by Denise Varadi
I got my passport at this post office without any problems in 2020 before the pandemic started. I was nervous when I arrived, never having been there, but everyone was very friendly and helped me through the process. Last Friday, I walked to the post office with a thick envelope of paperwork which I couldn’t fit in my apartment building’s outgoing mail slot and I also wanted to make sure I had put enough stamps on it. The woman at the counter was very polite (I was again feeling clueless as to how to approach someone at the post office and ask for something-there’s a pattern here) and weighed the envelope for me as I held my breath and she then assured me I had enough postage on it and mailed it for me. I received a call immediately after the weekend from the place I mailed it to, so they got it to the destination quickly, which was greatly appreciated. I love my mailman, Dwayne (hope I spelled that right, he told me more than once before!) and will always appreciate his hard work and kindness, his positive attitude.
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March 2023 by Christina Karch
We have had coupons taken off of our mail by the mail man. He doesn’t come until sometimes 9pm some days he is too lazy to get out and put our package on the porch so he will just say the driveway was not accessible. Which is always a complete lie. My husband sent his passport correction 2 months before we were supposed to leave the country, priority mail, it got lost in the mail for a month and he didn’t get it back in time. The postal service used to be a respectable entity. Now it is complete trash.
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September 2022 by Doug H
Mail not getting delivered. Stopped in post office told them said they would get it fixed. Still not fixed after a month.
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August 2022 by Douglas Hager
Mail not getting delivered. Stopped in post office told them said they would get it fixed. Still not fixed after a month.
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June 2022 by Nick Websterr
I shouldn't have to wait 7 minutes for your automated phone system to tell me about covid just to ask a 10 second question that has nothing to do with covid tests. You should make it shorter and more usable for people on time limits and tight schedules to able to contact a human and get real answers to their questions in a TIMLEY MANNER. thank you.
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April 2022 by Dawson Lytle
Gives me final notice but dosen't gave the mail person knock on my door to give me my letter when he shows up.
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June 2021 by Evan Le
Bad customer service. Lady giving me mad attitude
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March 2021 by Natalie P.
I don't understand why nobody answers the phone. All day, for the past 3 days, I have been trying to reach someone and the phone just rings and rings and rings and eventually disconnects. It's both of their numbers, the one for the supervisor as well as for the main office. I guess they don't give a damn about customer service.
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February 2021 by Brother Roz
No phone access. No postal carrier assistance, NO DELIVERY in timely manner. 2 weeks to 1 MONTH delayed.
