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February 2024 by Betty Hazlett
Have been going there for years. Recently my current dog has symptoms that could have been several diseases. Through some lab work thorough exam and X-rays they narrowed it down to Hypothyroidism. My dog has only been on his thyroid med a few days and we are already seeing an improvement. They are wonderful there so if you are looking for professional healthcare for your pet I highly recommend their care.Update 2/2/24My family was blessed with 2 beautiful fur babies the last 30 years and the best veterinary care. Dr.Kendrew, Dr.Steinbach and all the staff at BRVH provides, appropriate and compassionate care throughout your pets life including end of life care. I can't thank them enough.In memory of:Butthead 7/8/94- 2/26/11Sirius 11/6/10-2/2/24In time we will get another dog and BRVHIs our choice for the best care.
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January 2024 by Nikita Kotuba
I was going to make an appointment but the receptionist was extremely rude and unprofessional. She seemed annoyed that I was asking basic questions.
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January 2024 by ronald boyer
Knowledgeable Veterinarian and vet techs.Helpful and kind
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January 2024 by Lynn R
Love this place! Everybody is so nice and they take care of your pets brilliantly.
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November 2023 by Connie Marx
Have been bringing our dogs here for years and have never encountered any problems whatsoever. We especially like Dr. Kendrew's professional mannerisms and how he takes time to talk and explain every detail to us about what he is doing and checking for with our dogs. The staff is also quite personable and professional. We thoroughly enjoy bringing our pets to this practice and would not take them anywhere else.....Connie & Tom Marx
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October 2023 by darlene trefry
Bradys run is the vest for your pets. They care about yoyr babies and you I've been going there since 2001 They are the . I trust no one else w my babies.
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September 2023 by Erin Herbert
Absolutely wonderful. Knowledgeable vets and fantastic office staff. Will always go out of their way to help your pet.
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May 2023 by Eric
I love this place. Very friendly and knowledgeable staff. The best vet I’ve dealt with.
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April 2023 by Gretchen Law
I have taken my pets there for years. Up until 2 years ago I never had a problem. The vets are great but getting through to them is like pulling teeth and on 3 occasions in the past 2 years my appointments have mysteriously been wrong when we get there. Once they changed an appointment but never notified us of the change. (They clearly stated when we arrived that they changed the appointment but we had no phone call or email from them of the change.) Once they scheduled my daughter's dog and when we got there they said it was not only the wrong date but they couldn't find a new date. My daughter had the email confirming the appointment, still claimed it was not their fault. Now they tell us one day and when we get there they say you missed your appointment, it was yesterday. Then when I draw attention to this being the 3rd time I'm told they don't make mistakes. You're a veterinary office not God. As much as I love Dr. Kendrew, my time is as valuable as yours.
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April 2023 by Ruth Zupsic
So good with the pets and helpful to the pet owners.Changed the hours, so it is a little harder to schedule. They are very good about working with you!
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April 2023 by Larry Beeman
Took my daughter's dog there. Very friendly and took time to explain the problem and what can be done. Only drawback is that they're expensive.
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September 2022 by Keith Jeffers
Always there until I needed them on both of my dogs. They would not get me into an emergency appointment so I took my dog somewhere else. The other vet called to make an appointment to Euthanize and was told they where closing. They never called the next day to make an appointment or to see how she was doing .Rest in peace Emma
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July 2022 by melissa zoeller
I wish I could give them the 10 I would usually give my vet. Dr. Kendrew is a wonderful and knowledgeable doctor. However, I have had a sick dog for about a month with stomach problem. He has been on a bland diet for about a month and that’s all he gets. He took the medication and the probiotics that they prescribed. However, I made a call, or should I say I tried to make a call. They never answer their phone, ever. I’m ready to just take him in. Someone mentioned it and someone did it while I was on the phone with them finally Tuesday the 12th. I got ahold of them at 2. She pulled my chart and said she had to go to the back and never called me back. Of course, I tried but with them flipping their phones off before four makes it hard to get in touch with them. I think they have done wonderful stuff for our Gracie girl when she was passing the bridge. But it’s almost like they have too many patients that they can handle. Which I know is correct everywhere. But it shouldn’t take be like this, not calling back, not having appointments for 6 months out……do I need to go on.
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June 2022 by Eridu Sirius
Best Doctor of veterinary medicine is Dr. Kendrew. Thorough, detailed, compassionate, and respectful. He takes the time to show the client charts & x-rays. He explains all options with honesty & integrity.
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April 2022 by James Lonzo
Update 3/25/22:I changed my score from a 1 star to 5. My main reason was they went out of their way to really help my Great Dane during a very packed week. They provided great service, care and shared a lot of knowledge about my dog. They didn’t try to push sells on me and anything suggested was what my Great Dane needed. They addressed the severe infection, which was causing my dog to be in a lot of pain. 3 days later, she’s back to normal and I greatly appreciate all their help! This review reflects the whole office staff and Doctors. I can’t thank you enough and this is a great place for your pet family member.Update 3/22/22:They called me back the following Wednesday to help us get my Great Dane in for an appointment. They were very nice and willing to help. I will provide an update after my full visit. Their phone system doesn’t allow them to receive any calls during their off hours or lunch.
