Bill Vandegrift Inc. is a friendly, family-owned appliance store that serves as a genuine pillar of the community. The sales team does a wonderful job, providing valuable knowledge and never trying to sell customers what they do not need. The business is renowned for going above and beyond for its customers, demonstrating an unparalleled dedication and an unwavering commitment to customer satisfaction. This commitment is evident in their exceptional service, from keeping customers updated on orders to solving difficult installation problems. The professional installers and crew are prompt, helpful, tidy, and clean-working, often working very hard through complex challenges in tight spaces like older condos. They take careful measurements and problem-solve to ensure a perfect fit, even taking apart floor models to get necessary parts. The team’s kindness, patience, and efficiency consistently exceed expectations. This community-centric approach, combining personal interaction with professional support, wins customers for life and their future business.
I had an issue with my Bosch dishwasher and needed a part to fix it. Not only did the team get me the part they actually took apart a floor model to get me the part.
These guys go above and beyond for their customers. They have a customer for life! Always shop local!
February 2024
Friendly family owned store. The sales team here does a wonderful job and don't try and sell you what you don't need. The installers are professional and tidy.
October 2022
This store has the finest selection of appliances with knowledgeable leadership and the best service after sale in the area. I have been purchasing appliances here since 2006 and they have earned my trust with consistent and expert advice and responsive service.
