Advance Auto Parts in New Castle is known for its friendly and helpful staff, with a service manager who is particularly knowledgeable. Customers appreciate the excellent customer service, even in challenging situations, such as during inclement weather. The store offers a variety of automotive aftermarket products, including top brands like FRAM fluids and oil filters, Carquest parts, and DieHard® batteries. Additionally, they provide free services like battery testing and engine code scanning. However, some customers have noted recent issues with stock levels for simple parts and occasional software problems at the registers. Overall, Advance Auto Parts remains a reliable choice for automotive needs, especially with its loyalty program offering discounts.
Great service in accurate parts for my cars great place to do business with and savings
January 2026
Amazing experience. John was extremely knowledgeable and helpful, and went above and beyond to help me find something to fix my problem. really made an impression!
February 2025
Its not closing!!! Very good store, super cool guys working there, ps they are not, I repeat they are not closing, stop the rumors!!! Go there!!!
